First Tutors Reviews

Name: First Tutors
Address: PO Box 860, Preston
Rating: 4.59

4.6 Rating 8,871 Reviews

93 %

of reviewers recommend First Tutors

Company Reviews

Questions

Metrics

4.6

Based on 8,871 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Phone:

0843 289 9165

Email:

enquiries@firsttutors.co.uk

Location:

PO Box 860
Preston
PR3 9DF

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First Tutors 1 star review on 10th April 2024

Lana

First Tutors 1 star review on 11th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helped me find an Italian Tutor in the correct price range.”

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Posted 4 years ago

“Found the process to be very straightforward and easy it's good you can change tutors but we haven't needed to do that as our first sessions were very good”

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Posted 4 years ago

“Initially I had some difficulty finding my way around your website, but once I got through the initial stages I found it very good.”

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Posted 4 years ago

“Can't fault this website. Easy to navigate. It enabled us to find a tutor who came with recommendations and matched our requirements perfectly. First Tutors follow up to make sure that clients are satisfied. Delighted with the service.”

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Posted 4 years ago

“The site is fairly easy to negotiate, the fees vary tremendously. Double check costs because sometimes what is in initial advert, is not what is advertised further on. Communication is good, I was happy with the speed of responses I received from each tutor I contacted. We are receiving online lessons and my daughter is very happy with the tutor and the experience. Would recommend.”

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Posted 4 years ago

“First lesson went very well my daughter is pleased as am I”

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Posted 4 years ago

“An excellent, well-priced solution to finding a tutor.”

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Posted 4 years ago

“To date, I have found the process identifying a tutor straightforward via First Tutors and it's been a positive experience.”

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Posted 4 years ago

“After 8 years on First Tutors teaching close to 100 students, with 100% 5 star reviews from my students, First Tutors' algorithm decided to randomly down-rank my profile for using an autoresponder tool they offer to Premium members! I'm now on page 10 of the search despite having the highest feedback score for my subject. After speaking to the team, they refused to fix the ranking error. I was extremely disappointed after having worked SO HARD to build a reputation on their platform and advise future tutors to look for alternative, more modern platforms with better customer support. I'm glad to be leaving First Tutors, it's not what it used to be.”

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Posted 4 years ago

Dear Andrew, I'm sorry to hear that you have decided to leave First Tutors. I see that we did try and explain that there is no error with the automated acknowledgement tool that premium users can activate. This tool sends an instant message to the new potential client, but you do need to respond personally as soon as possible. We have hundreds of tutors working with us, so we need to make sure a fair system is in place, which ensures that both standard and premium tutors are listed fairly in accordance to their response rates amongst other variables that the algorithm entails. I hope you understand. Kind regards Customer Service Team First Tutors

Posted 4 years ago

“I am delighted with Marguerite and her teaching methods”

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Posted 4 years ago

“Excellent site and easy to use. Great tutor and we are very pleased. Thank you.”

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Posted 4 years ago

“easy to find the tutor that we think will be able to help our son with his A level Computer Science. Platform worked well and the process for making the introduction was good”

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Posted 4 years ago

“easy to find the tutor that we think will be able to help our son with his A level Computer Science. Platform worked well and the process for making the introduction was good”

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Posted 4 years ago

“Really helpful if you want to find an inexpensive tutor. Plus some of them are online, therefore you don't need to go anywhere.”

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Posted 4 years ago

“The website has an excellent range of tutors . The problem is that the website itself is difficult to use, with poor navigatibility between sections. Additionally, given that many people want to hire a tutor to prepare for specific exams and so provide websites of syllabuses to tutors, the restrictions the website places on sharing links is most unhelpful. It could at least keep a regularly updated list of approved websites, which can easily be shared between students and tutors.”

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Posted 4 years ago

Dear Thomas, Thank you for your feedback, we really do value your comments regarding usability of the site and have taken what you say on board. We are always updating the site so do check back again when you next need a tutor. Kind regards, Customer Service Team First Tutors

Posted 4 years ago

“Found it fairly easy to navigate site and that you did get a sense of different tutors and their styles. Information up to date. One message if reply not received from a potential tutor though.”

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Posted 4 years ago

“Found it fairly easy to navigate site and that you did get a sense of different tutors and their styles. Information up to date. One message if reply not received from a potential tutor though.”

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Posted 4 years ago

“Very helpful site and easy to organise a tutor... thank you!”

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Posted 4 years ago

“Mr Davies-Cooke Is a very good tutor who takes time to explain the music and what I’m doing wrong or right.”

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Posted 4 years ago

“It is a good site and they help to find good tutors.”

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Posted 4 years ago

First Tutors is rated 4.6 based on 8,871 reviews