First Tutors Reviews

Name: First Tutors
Address: PO Box 860, Preston
Rating: 4.59

4.6 Rating 8,871 Reviews

93 %

of reviewers recommend First Tutors

Company Reviews

Questions

Metrics

4.6

Based on 8,871 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Phone:

0843 289 9165

Email:

enquiries@firsttutors.co.uk

Location:

PO Box 860
Preston
PR3 9DF

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First Tutors 1 star review on 10th April 2024

Lana

First Tutors 1 star review on 11th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Adam did an incredible job with my son Jaxson and it made a big difference to his confidence. Jaxson loved the environment he was taught in and related well to Adam being a younger University student. jaxson had a pre test today and he got every question right so I’m really happy with how Adam helped Jax have a better understanding with his Maths.. I totally recommend Adam 😊”

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Posted 5 years ago

“I had a tutor named Ellie Lilly who helped me immensely with my sociology and health and social care A level. She helped me achieve a B grade in sociology and a distinction in health and social care. I was originally getting U’s and E’s in my sociology practice papers and only a pass grade in health and social care and she offered so much help in tutor hours and outside of tutor hours. She was reliable, friendly and reassuring and helped me build my confidence. I thank her massively and highly recommend her. :)”

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Posted 5 years ago

“Excellent experience, I would only have two points that might be a consideration for the future. Making PayPal a payment option as many will not be happy with using credit cards. Also if the tutors could explain which core subjects they studied, as it took us a while to find a maths tutor with a background in Economics. The tutor we found in the end was exceptional and my daughter smiled for the first time in two months.”

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Posted 5 years ago

“Aidan is a professional tutor, he is patience and he gives me confident to study taxation with all the standard study material. I highly recommend him.”

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Posted 5 years ago

“Garrie is a first rate tutor and helped me a lot despite it bring a last minute request. I would not hesitate to recommend Garrie !!!”

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Posted 5 years ago

“Do not use this service . I got scammed”

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Posted 5 years ago

Dear Marian, I'm very sorry and concerned to read your comment. I have looked at your account and can't see that you have notified us about a problem with your tutor so we were unable to help. I will contact you now via email to explain how to leave feedback on the tutor's profile to call them to account and claim another tutor at no further cost. We want our clients to have a positive and satisfactory experience so please let us help you. Kind regards Customer Service Team First Tutors.

Posted 5 years ago

“Andrew was most helpful and I would be pleased to recommend him”

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Posted 5 years ago

“Easy to find a tutor relatively near to home. Very fast process, 1 week between contacting First Tutors to having my first lesson. Tutor extremely knowledgeable and helpful. Lesson was fun and another arranged for the near future. Worth £7.99 fee to get contact details. Thanks.”

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Posted 5 years ago

“Excellent teaching style gelled really well looking forward to next lesson”

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Posted 5 years ago

“Was she to find a tutor fairly quickly and communicate easily, very good service”

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Posted 5 years ago

“Easy to use and great to have 3rd person as such to correspond through , good to have peace of mind that the tutors have already been vetted and reviewed.”

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Posted 5 years ago

“Expert teaching and I can easily say Michael is the best singing teacher I’ve come across!”

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Posted 5 years ago

“Easy to use website and good connection between customers and tutors.”

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Posted 5 years ago

“I don't feel your introduction fees are reasonable, it is unfair particularly as after introduction you may not end up with a successful establishment of a teacher.”

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Posted 5 years ago

Dear Rhian, Thank you for your feedback. Our introduction fee ranges between £4.99 and £24.99; we have a tiered fee structure to make the service as affordable as possible for everyone. Our fees help to cover the cost of completing identity and address checks, and obtaining two references for all our registered tutors, allowing you to choose with confidence. You can read more about how our fees compare with other services at the following link: https://www.firsttutors.com/uk/about-us/ I hope that you have had a successful tuition arrangement with your chosen tutor. In case you haven't Customer Services have sent you an email explaining the next steps. Kind regards, Customer Service Team First Tutors

Posted 5 years ago

“Elizabeth was very easy to talk to and made me feel comfortable from the get go. She understood my aspiration to apply for Oxbridge/Russell group universities, and applied that to structure the type of sessions we would focus on in the future. This entailed not only helping me gain a greater understanding for my subject , but to make sure it was practised, tested and perfected. Overall, a very productive and hopeful start to exploring Classical civilisation further :)”

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Posted 5 years ago

“Great site especially when you are looking for a tutor and you are new to the area Thank you”

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Posted 5 years ago

“I am v impressed with first tutors and have found an excellent German tutor for my daughter”

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Posted 5 years ago

“Clear, sensible system for finding a tutor. I was able to chat with prospective tutors and ensure their availability and suitability before any money changed hands. We've found someone who looks really good, and it only took us a day!”

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Posted 5 years ago

“I was able to find a Tutor quickly and start messaging them. You can't get in to specific times and locations until you pay the finding fee, this appears to be very strict. The process wasn't fully explained and I was trying to pay and couldn't find out how to, the Tutor has to do something before you can pay the finding fee, so this took time to sort out and I nearly gave up - the only reason I didn't was because I had found a good match and needed to sort something out quickly but it was frustrating.”

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Posted 5 years ago

“Very happy with him, my son like it too, explains everything very easily, would recommend him as Physics tutor.”

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Posted 5 years ago

First Tutors is rated 4.6 based on 8,871 reviews