First Tutors Reviews

Name: First Tutors
Address: PO Box 860, Preston
Rating: 4.59

4.6 Rating 8,871 Reviews

93 %

of reviewers recommend First Tutors

Company Reviews

Questions

Metrics

4.6

Based on 8,871 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0843 289 9165

Email:

enquiries@firsttutors.co.uk

Location:

PO Box 860
Preston
PR3 9DF

Write Your review

Tell us how First Tutors made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

First Tutors 1 star review on 10th April 2024

Lana

First Tutors 1 star review on 11th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful in finding a good relatively local tutor for me”

Helpful Report

Posted 6 years ago

“pleased with the overall way you are assisted to find a suitable tutor”

Helpful Report

Posted 6 years ago

“OK so I have only known about First Tutors for three weeks since easily finding them online. What I will say Is the response to my learning enquiry was very fast and also the profiles and selection of language ability training very easy to access and understand. Three weeks in I am very satisfied”

Helpful Report

Posted 6 years ago

“Very easy site to use very professional”

Helpful Report

Posted 6 years ago

“A great resource, well organized and affordable, for finding tutors in ones area. I've used it a couple of times so far for my son and both times found the ideal tutor in the subject needed.”

Helpful Report

Posted 6 years ago

“Excellent and professional service. A very user friendly idea. Thank you.”

Helpful Report

Posted 6 years ago

“My son Ayaan is going for 11+ tuition and had only two sessions. He was very worried to start with. But after the first class he was so exited and was counting days for second class. He said ‘Mark is the best teacher he came across’. Whether or not he get a place in Grammer school, I believe this will help to build up his confidence and performance. Thanks to Mark and Amanda and keep up the good work.”

Helpful Report

Posted 6 years ago

“Our daughter needed a confidence boost while starting her 2nd year A level Biology. Luckily we found your website and a tutor that suited her perfectly. Fingers crossed!”

Helpful Report

Posted 6 years ago

“I found the application submission clear and easy to follow and yield a variety of appropriately qualified and quick to respond tutors.”

Helpful Report

Posted 6 years ago

“Really good however when going through the process the site does not explain how you move through the screens - very confusing. I didn't see any where that says don't put personal details in.”

Helpful Report

Posted 6 years ago

“I found the site very useful to find a local singing teacher.”

Helpful Report

Posted 6 years ago

“My daughter really likes Inez. She has only had 2 lessons so far but she feels like she is learning so much more and understanding alot better.”

Helpful Report

Posted 6 years ago

“I found a Maths tutor for my daughter really quickly, on a good rate and in our area. I am satistied with First Tutors.”

Helpful Report

Posted 6 years ago

“Ravi is a punctual and trustworthy tutor. But my daughter did not click with him. I wish him well.”

Helpful Report

Posted 6 years ago

Dear Timar, I am sorry to hear that your chosen tutor was not suitable. I can see that a customer service representative has already been in contact with you regarding this and has given advice on how to choose a replacement tutor at no further cost. Please contact us if you have any further questions. Kind Regards, First Tutors

Posted 6 years ago

“Very good website, I found very good tutors here. Recommended.”

Helpful Report

Posted 6 years ago

“Very happy with our first Maths tutorial”

Helpful Report

Posted 6 years ago

“Easy to find, business manner but friendly. Very Helpful and knowledgable in her subjects, and the rate is perfect for us. Thanks”

Helpful Report

Posted 6 years ago

“As a tutor I found it impossible to set up appointments with clients due to the censoring of messages. The automated system was blocking out my availability and on one occasion it took more than 20 messages with no resolution. Eventually the client found me on facebook and I found my account blocked for breaking their rules. Totally fed up with them and their unworkable system. In fact, given the option, I wouldn't even give them one star!”

Helpful Report

Posted 6 years ago

Dear Shirley, I'm sorry to read your feedback and want to make this situation right. To clarify, all messages sent via the private forum are monitored by our moderation team. This is to ensure that both parties are correctly using the website and to help users with any difficulties they may face. I can see in this instance, your message thread was flagged because you and your potential client were attempting to find each other via social media. As a result, the messages within the thread were being blocked. We do provide instructions for tutors on how to use the website and offer a support team seven days a week to help with any issues you may face. If you require any further help in using the website or understanding how the messaging system works, please do not hesitate to get in contact. Kind Regards, First Tutors

Posted 6 years ago

“I found First Tutors an very easy to use platform. When I had a particular issue they were willing to respond to a direct query and did so quickly and effectively. I would have no hesitation in recommending them.”

Helpful Report

Posted 6 years ago

“A bit pricey for a website that aims to help students, and the website is kind of awkward to use but other than that good service”

Helpful Report

Posted 6 years ago

First Tutors is rated 4.6 based on 8,871 reviews