Name: First Tutors
Address: PO Box 860, Preston
Rating: 4.59

“Easy to use website. Tutor was very quick to respond to enquiry.”

Helpful Report

Posted 6 years ago

“Good communication. Reliable and professional. My son and my self are happy”

Helpful Report

Posted 6 years ago

“Already described.”

Helpful Report

Posted 6 years ago

Dear Bikem, Thank you for your feedback. We are sorry to hear there have been problems with your tutor, but can see you haven't alerted customer service to their being any problems. We have now emailed you instructions on how to register a complaint and leave feedback for the tutor. Do let us know if we can be of any further help. Kind regards, Grace Customer Service Team First Tutors

Posted 6 years ago

“Excellent quick response.. The Tutor Iam using is very patient with my son and they get along very well which makes the tutoring easier.”

Helpful Report

Posted 6 years ago

“A very useful and easy sight to use.”

Helpful Report

Posted 6 years ago

“easy to use website with useful information about each tutor”

Helpful Report

Posted 6 years ago

“Katherine was excellent. My daughter had her first lesson and was really pleased. I would definitely recommend Katherine, she was professional, punctual and friendly.”

Helpful Report

Posted 6 years ago

“Excellent website, easy to find and communicate with the right tutor. Very happy with my tutor. Thanks”

Helpful Report

Posted 6 years ago

“First Tutors provided a first rate service when I was looking for an online Polish tutor. Their website (which works well on mobile) is clean and clear, allowing me to quickly find a suitable tutor. When I had found a tutor I wished to work with, I was given comprehensive contact details. The tutor I found has been wonderful, but if things had not gone as well as I had hoped, I would have known exactly how to proceed. This is because First Tutors proactively emailed me to ensure I was having no difficulty contacting my tutor, and to keep me aware of my options at each stage. The price for this service has been very reasonable and I would not hesitate to use First Tutors again in the future.”

Helpful Report

Posted 6 years ago

“First Tutors is very easy to use, and information is displayed very clearly on teachers' profiles. First Tutors helped me to find the best teacher to take me through A2 History!”

Helpful Report

Posted 6 years ago

“I WAS REALY COMPHATBAL WITH SUSAN AND SHE WAS PLEASE WITH WHAT I DID FOR HER”

Helpful Report

Posted 6 years ago

“We found our tutor really quickly. The website was really simple to use. Communication and notifications were great too.”

Helpful Report

Posted 6 years ago

“Yes really first tutors is a wonderful site that made my job easy to find a tutor. As im so worried about my son regarding physics subject as we had limited time to get his personal statement ready i found a good tutor by this first tutor app. I recommend strongly one should approach this site for finding a tutor within no span of time. Awesome”

Helpful Report

Posted 6 years ago

“Password got locked out for my previous email but got NO REPLY to reset password after numerous requests! ! It is unacceptable and not the way to do business No phone number to call or email to write to? Where are you based? Please response with reasons why no reply. Poor system and extremely poor service. Unhappy customer.”

Helpful Report

Posted 6 years ago

Dear LingLing, Thank you for your feedback and I am sorry to hear that you have been having problems logging in to the website. I'm afraid that we not not currently offer a telephone support service but we do provide support by email 7 days a week. You can send us an email by using the contact form at the bottom of the home page (click "contact us"). As we have not received an email from you about this previously we have been unable to help you. I have sent you an email now to assist you. Kind regards, Christine Customer Support First Tutors

Posted 6 years ago

“Password got locked out for my previous email but got NO REPLY to reset password after numerous requests! ! It is unacceptable and not the way to do business No phone number to call or email to write to? Where are you based? Please response with reasons why no reply. Poor system and extremely poor service. Unhappy customer.”

Helpful Report

Posted 6 years ago

Dear LingLing, Thank you for your feedback and I am sorry to hear that you have been having problems logging in to the website. I'm afraid that we not not currently offer a telephone support service but we do provide support by email 7 days a week. You can send us an email by using the contact form at the bottom of the home page (click "contact us"). As we have not received an email from you about this previously we have been unable to help you. I have sent you an email now to assist you. Kind regards, Christine Customer Support First Tutors

Posted 6 years ago

“not clear that the first payment is for the website and you have to py tutor separately for first session”

Helpful Report

Posted 6 years ago

Dear Jakelyn, We're sorry that you misunderstood the introduction fee and thought that it was payment for a lesson. We do explain the introduction fee on our homepage (https://www.firsttutors.com/uk/), our how to find a tutor page (https://www.firsttutors.com/uk/how-to-find-a-tutor.php) and FAQs (https://www.firsttutors.com/uk/faqs.php). We operate as a tuition agency and the fee you have paid is the agency fee to receive your tutors contact details. This fee helps cover the cost of our identity and reference checks on all registered tutors as well as business running costs. Kind regards, Christine Customer Services First Tutors

Posted 6 years ago

“Rachel is a lovely professional teacher for my child. Into the third lesson now and she has put so much confidence into my child. Rachel is approachable, friendly, understanding and really helpful. She is fantastic. Thankyou so much for helping us find a perfect tutor for our child.”

Helpful Report

Posted 6 years ago

“Vivienne has been AMAZING with my daughter in the run up to her Higher Maths. There were a few areas where my daughter didn’t feel confident and Vivienne’s patient and friendly manner and logical explanation of the principles meant that she went in to the exam feeling much more confident. Thank you so much!!”

Helpful Report

Posted 6 years ago

“The information provided on the Website is accurate, and we have been delighted with our chosen Tutor. Thank you 'First Tutors' for a professional service.”

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

First Tutors Reviews