First Tutors Reviews

Name: First Tutors
Address: PO Box 860, Preston
Rating: 4.59

4.6 Rating 8,871 Reviews

93 %

of reviewers recommend First Tutors

Company Reviews

Questions

Metrics

4.6

Based on 8,871 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0843 289 9165

Email:

enquiries@firsttutors.co.uk

Location:

PO Box 860
Preston
PR3 9DF

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First Tutors 1 star review on 10th April 2024

Lana

First Tutors 1 star review on 11th December 2023

Anonymous

Anonymous // 01/01/2019

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“Extremely courteous, and willing, my daughter came away from the sessions brighter and more confident.”

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Posted 6 years ago

“Found a really inspiring teacher very easily.”

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Posted 6 years ago

“First Tutors were very quick and very efficient.”

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Posted 6 years ago

“I didn’t have any tutor yet”

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Posted 6 years ago

Dear May, Thank you for your feedback. We are very sorry to hear that your tutor hasn't provided any tuition yet. I'm afraid we were unaware of the situation as you haven't contact customer service. We have just emailed you details on how to make a complaint against a tutor and get another tutor free of charge. Do let us know if we can be any further help. Kind regards, Grace Customer Service Team First Tutors

Posted 6 years ago

“Very easy to use. Each tutor has a full description allowing you to make a well informed decision. The response was very fast and efficient. I would definatively recommend first tutors.”

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Posted 6 years ago

“Excellent. Very pleased with tutor. Great start”

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Posted 6 years ago

“Very easy to use, quick response.”

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Posted 6 years ago

“My son enjoyed his first guitar lesson very much. Wayne replied straight away and arranged around us the best time to come. I wouldn’t have found a tutor so quickly otherwise.”

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Posted 6 years ago

“I was a little sceptical about using this service, however it was a very simple process. Suzie made contact and tutoring has commenced. My daughter is finding her help to be outstanding and extremely helpful. Can’t praise the service enough. Would definitely recommend the service.”

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Posted 6 years ago

“It was the first time I've used it. I was a bit hesitant. But everything went smooth. The information was correct and lessons with a prof piano teacher were arranged easily. I would recommend such an online service.”

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Posted 6 years ago

“Helped put me in contact with great tutors at very short notice.”

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Posted 6 years ago

“Great service easy to use. Thanks”

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Posted 6 years ago

“Found my tutor very quickly and nearby. The website is easy to use and very clear”

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Posted 6 years ago

“Found a local tutor through first tutors after my sons latest mock exam results. Rebecca was very helpful and accommodating considering the gcse exams are only weeks away. Rebecca allocated a mutually convenient time and my son has now had 2 sessions. I found Rebecca very approachable.”

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Posted 6 years ago

“Had a good experience. No complaints at all”

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Posted 6 years ago

“Nice and straightforward to use. Fee not too expensive to find a tutor”

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Posted 6 years ago

“Yes I find first tutors to be honest and reliable... My two tutors are really nice”

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Posted 6 years ago

“The service was easy to use however £25 introduction fee is extortionate.”

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Posted 6 years ago

Dear Hayley, Thank you for your feedback. We are very sorry to hear you think the introduction fee was too high. The introduction fee we charge ranges from £4.99-£24.99 according to the price per hour a tutor charges, so you have bought the details of a tutor in the most expensive price bracket. The introduction fee covers the cost of identity checks, reference collection and qualification checks of the tutors as well as day to day running costs of the site. Legally we cannot charge tutors for finding work under Section 6 of the Employment Agencies Act 1973. Kind regards, Grace Customer Service Team First Tutors

Posted 6 years ago

“A bit difficult to access tutor”

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Posted 6 years ago

Dear Rebecca, Thank you for your feedback. I'm not sure if you refer to the fact you are having problems contacting your tutor or if you found the process difficult when making a request through our website. I will send you an email now asking you to please clarify. Kind regards Sara Customer Service Team First Tutors.

Posted 6 years ago

“Found the experience very positive. Made contact with my new tutor easily. She responded quickly and we have already met for my first lesson.”

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Posted 6 years ago

First Tutors is rated 4.6 based on 8,871 reviews