First Tutors Reviews

Name: First Tutors
Address: PO Box 860, Preston
Rating: 4.59

4.6 Rating 8,871 Reviews

93 %

of reviewers recommend First Tutors

Company Reviews

Questions

Metrics

4.6

Based on 8,871 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0843 289 9165

Email:

enquiries@firsttutors.co.uk

Location:

PO Box 860
Preston
PR3 9DF

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First Tutors 1 star review on 10th April 2024

Lana

First Tutors 1 star review on 11th December 2023

Anonymous

Anonymous // 01/01/2019

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“I found the site easy to use & I was provided with a variety of tutors within a reasonable distance from my home. The description of each tutor allowed me to choose the one which was most suited to me.”

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Posted 2 years ago

“Olivia is the prefect match for our needs, she is very organised, good listener, great tutor, her notes are spot on, she knew exactly what my daughter needed and got straight on with the task, I would highly recommend Olivia especially for junior cert Irish.”

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Posted 2 years ago

“Finding a tutor with first tutor was quick and made very easy”

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Posted 2 years ago

“Easy to use and helpful with the different icons showing the academia and knowledge of each individual tutor.”

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Posted 2 years ago

“Helpful website to aid you finding the right tutor for a particular subject.”

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Posted 2 years ago

“its good to have a page that matches up the tutors with the people looking a tuition. Great idea to let people talk freely (no payment ) until they know this tutor is suitable for their situation. Ten 10 of 10 for me to be be able to use your page with no phone ( an another page i looked at in my search for a tuition wont let me use it without a phone number ! Their loss !! ) So thanks for a brilliant service, keep the good work up. Will sure use your page in the future.”

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Posted 2 years ago

“Julie was a brilliant teacher, really supportive kind and friendly. I will definitely be having more lessons with Julie and have booked in for our next session. Really enjoyed the lesson, was a bit nervous but Julie made feel at ease and has so much knowledge and really encouraged me to just give it a go. Cant wait for the next one!! Thanks Julie xx”

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Posted 2 years ago

“Found a great tutor very quickly. Starting lessons in spring with a very experienced teacher.”

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Posted 2 years ago

“Very efficient and easy to use. Tutors replied very quickly”

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Posted 2 years ago

“It's really annoying that you have to pay for one lesson. We like to try out several tutors before selecting one, and this means we pay a fee for multiple tutors only to pick one. This time, for example, I paid to trial two French tutors and have decided to go forward with one only. The second tutor is also very good, but her experience is not as a good a match, so it's not a question of dissatisfaction. I've had to pay two fees though, which is irritating and means that First Tutors is the last place I look for tutors (and we currently have around 10 tutors).”

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Posted 2 years ago

“Very easy to use and found a great tutor!”

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Posted 2 years ago

“Loads of very highly educated and qualifies tutors on this site who respond quickly and professionally”

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Posted 2 years ago

“The First Tutors website was very user friendly and gave detailed information about each tutor which really helped us choose a tutor which we felt had the most experience and who we felt was the right fit. Our son has had one session with his tutor and already has benefited from it. We are glad that we found the First Tutors website.”

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Posted 2 years ago

“After 2 years, I finally found a tutor that satisfied my requirements.”

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Posted 2 years ago

“Easy to use, found a very nice Tutor for my son and first session has gone very well.”

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Posted 2 years ago

“Confusing and difficult to understand, no mention of the need to pay for contact information before contact with the chosen tutor was allowed and after several failed e mails, that were censored by First Tutor, threats made against the tutor herself to remove her from the First Tutor site for breeching rules. Just not worth the effort and aggravation.”

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Posted 2 years ago

Dear Ian, I am sorry to hear that you found the site confusing. We aim to make the process of contacting a tutor as streamlined as possible and are sorry you did not find this to be the case. We do indicate on the homepage that there is a fee payable to connect with your chosen tutor and we do not permit the exchange of contact details prior to our fee being paid. I see that you contacted Customer Support and we explained how the site worked, which I hope was helpful. I hope all is going well with your new tutor. If you need any assistance please do get in contact with Customer Support again. Kind regards, First Tutors

Posted 2 years ago

“The system of releasing details of any tutor is waste of money. If I am not happy to carry on with any tutor then I have to pay again for to release the new tutor details. There should be half an hour free session , free of charge. I now have to look for another tutor as the one I've booked was a waste of money and time. I am not using First Tutor anymore.”

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Posted 2 years ago

Dear Furat, Thank you for your feedback. We are sorry to hear that you are not satisfied with your tutor but we didn't hear from you so were unable to help. We do have a procedure to follow so that you can obtain a new tutor free of charge. We want you to have a positive experience with First Tutors. I will contact you now via email so that you can find another tutor free of charge. Kind regards Customer Service First Tutors.

Posted 2 years ago

“Easy to use, found a tutor in my area quickly.”

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Posted 2 years ago

“Efficient service, easy to use, fast”

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Posted 2 years ago

“We are delighted to have located tutors for two Leaving Cert subjects so easily.”

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Posted 2 years ago

First Tutors is rated 4.6 based on 8,871 reviews