First Tutors Reviews

Name: First Tutors
Address: PO Box 860, Preston
Rating: 4.59

4.6 Rating 8,871 Reviews

93 %

of reviewers recommend First Tutors

Company Reviews

Questions

Metrics

4.6

Based on 8,871 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Phone:

0843 289 9165

Email:

enquiries@firsttutors.co.uk

Location:

PO Box 860
Preston
PR3 9DF

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First Tutors 1 star review on 10th April 2024

Lana

First Tutors 1 star review on 11th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Each page have different state tutors. Should put VIC, NSW, QLD ... etc different state tutors seperate to different page, make people easy to find tutors in our state.”

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Posted 5 years ago

Dear Jackie, Thank you for your feedback. I am sorry that you found the presentation of the tutors in the search listings to be confusing. To clarify for you: if you search by location or postcode for face to face tuition, you will only see tutors who are in the correct location, or within a limited travel distance. However, where you search for online tuition, you will see a list of tutors who are in many locations (different states), as we do not anticipate that location is a factor when searching for an online tutor. I am pleased to see that you have recently connected with an online tutor, and hope that all is going well. If you have any questions please don't hesitate to contact our Customer Service Team. Kind regards, First Tutors

Posted 5 years ago

“both tutors I’ve found have been excellent.”

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Posted 5 years ago

“Satisfied with the way and manner the site is run, helps to choose different tutors according to your child’s needs. Has been very effective.”

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Posted 5 years ago

“Unfortunately it didnt go ahead. The tutor didnt come prepared for the lesson, no worksheets provided for my child to work from, she asked me to print worksheets instead. Covered one partial topic. After reading a text, questions not answered. (Work not complete) Didnt focus completely on the lesson, instead would write out homework during the lesson. No initial assessment even though was stated that it will be carried out. Also couldnt cover all the topics that i asked to cover during the lesson. Tutor worked from a workbook to teach but stated before that she would work from past papers, revision guides and has access to bofa online account resources.”

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Posted 5 years ago

Dear Noreen, Thank you for your feedback. I will contact you now via email because we haven't received notification from you about any problems with your second tutor so we were unable to help. We want our clients to find a suitable tutor so if there is a problem we will help you source another tutor free of charge. Kind regards Customer Services First Tutors.

Posted 5 years ago

“My daughters first lesson and she found Lucy very helpful and a very good teacher.”

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Posted 5 years ago

“I am happy with tutor I contacted but before I reached the tutor a tutor company intercepted and called me about something I was not interested in. A web based program. Very annoying and I never knowingly gave permission for this cold call.”

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Posted 5 years ago

“The price is reasonable and I think this website is reliable. I recommend this website to whoever is looking for a tutor.”

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Posted 5 years ago

“Very high quality tutors and found the the system easy to coordinate and organise. Will always use first tutors for any subjects needed in the future.”

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Posted 5 years ago

“very good system .helped me find someone close to home for piano lessons..”

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Posted 5 years ago

“Very efficient and friendly. Has met my expectations.”

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Posted 5 years ago

“I found the website very easy and informative. I was able to choose from a number of tutors in my area and was not tied to paying extra for this service each time I pay my tutor. Highly recommended!”

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Posted 5 years ago

“Easy to use site. Found a tutor quickly. Would recommend”

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Posted 5 years ago

“She is very good and reliable”

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Posted 5 years ago

“excellent choice of great tutors we have used the 3 times with great success”

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Posted 5 years ago

“Very useful website to find a tutor”

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Posted 5 years ago

“He was very well prepared. Good tutor”

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Posted 5 years ago

“Very quickly found the tutor in the subject I was looking for locally and the connection was made very fast. Only one meeting in but delighted and wouldn't hesitate to use First Tutors again to find other support.”

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Posted 5 years ago

“First tutors is a very easy website to use and you can be sure of getting a quality tutor.”

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Posted 5 years ago

“So far, my son is quite happy with Lucy, then and Nabil now. They are knowledgeable and commited. Thanks First Tutors.”

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Posted 5 years ago

“Communication is irregular and I find it disappointing as the tutors cancel just before we agree on day and time”

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Posted 5 years ago

Dear Favour, Thank you for your feedback. I am sorry that you have found the communication process with tutors to be irregular. Both tutors and students are all sent an immediate email alert when a new message has been added in to a tuition request, and we always hope that both parties will respond to messages promptly. Whilst you are discussing requirements in the messages, prior to paying our introduction fee, I am afraid the tutor's availability can change as they take on new students. However, at the point that you have agreed a date and time and the tutor has accepted your request, they are committed to providing tuition to you and must reserve that slot for you. We have a dedicated Customer Support team working 7 days a week to help you with any issues you may have. I will send you a follow up email now to check that all is going well with your new tutor and to offer any assistance you may need. Kind regards, First Tutors

Posted 5 years ago

First Tutors is rated 4.6 based on 8,871 reviews