First Tutors Reviews

Name: First Tutors
Address: PO Box 860, Preston
Rating: 4.59

4.6 Rating 8,871 Reviews

93 %

of reviewers recommend First Tutors

Company Reviews

Questions

Metrics

4.6

Based on 8,871 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Phone:

0843 289 9165

Email:

enquiries@firsttutors.co.uk

Location:

PO Box 860
Preston
PR3 9DF

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First Tutors 1 star review on 10th April 2024

Lana

First Tutors 1 star review on 11th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All very efficient but some confusion over the cost of the first lesson.Your website stated that the first lesson was £7 but the tutor was not aware of this.”

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Posted 7 years ago

“All very efficient but some confusion over the cost of the first lesson.Your website stated that the first lesson was £7 but the tutor was not aware of this.”

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Posted 7 years ago

“Easy to find and contact a tutor in my area. Very reasonable registration fee. Would definitely recommend.”

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Posted 7 years ago

“First tutors was simple to use and has helped me to find a tutor for my son.”

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Posted 7 years ago

“This was very straightforward. Within a couple of hours of my search request I had a response from my tutor, we exchanged emails, I paid my, very reasonable, fee & my first lesson was arranged! Also I could read reviews about my tutor. Couldn’t be simpler. To be recommended”

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Posted 7 years ago

“We found the website easy to use at first although it became a little confusing when it came to paying the introduction fee. Otherwise a good range of tutors and information available.”

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Posted 7 years ago

“User interface could be improved to advertise from parents perspective. Some of tutors do not respond. Which is annoying given the time and effort it takes to identify someone potentially suitable.”

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Posted 7 years ago

Dear Fakhrullah, Thank you for your feedback, it will be passed on. We are sorry to hear some tutors didn't respond. Please be assured that all tutors who don't respond swiftly have their profiles deactivated to ensure we only have the most responsive tutors listed. If you experience any more problems or have any queries please do email us via the Contact Us form. Kind regards, Grace Customer Service Team First Tutors

Posted 7 years ago

“Useful way of finding out local piano teachers.”

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Posted 7 years ago

“Easy to navigate process and quick response from the tutors.”

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Posted 7 years ago

“Hannah got straight down to business and is ploughing through the syllabus with my son and his friend. She has been very flexible and helpful.”

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Posted 7 years ago

“Was a very good experience. Thank you”

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Posted 7 years ago

“I agreed on a time slot with the tutor and paid the 25 pounds to release her details the following day. She had taken someone else on in the meantime without informing me and I lost my money as the slot she then offered was not convenient. I was not impressed at all.”

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Posted 7 years ago

Dear Angela, Thank you for your feedback. I see that you didn't contact us about the problem with your tutor. We have a set procedure to follow when a tutor lets you down in some way which entails leaving feedback on their profile in order to claim another tutor at no further cost. I will send you an email about this now with a link to leave feedback. Kind regards Sara Customer Service Team First Tutors.

Posted 7 years ago

“Very easy to access, and see reviews of available tutors. Easy to find a tutor located near you! I was unaware of the joining fee at the time, so was stung with £19.99 in order to share contact details with the tutor I selected, so please be aware of this.”

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Posted 7 years ago

“I found my mandolin tutor via FT. As I am new to London it was difficult to find a tutor via personal contacts. The process was smooth and fast. I could start my lesson in couple days.”

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Posted 7 years ago

“Andre is amazing! He makes things simple and easy to understand. I quickly learned chem and my marks went up. I recommend him to anyone!”

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Posted 7 years ago

“The process was straight forward but best to choose a number of tutors if you need a swift response ( I selected one initially but had no response so lossed a week or so).”

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Posted 7 years ago

“Easy to use website, great choice of tutors too”

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Posted 7 years ago

“Charged £25.00 to get a tutors details! Had to go through the contact process before discovering the final charge. This cost should be split at the very least.”

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Posted 7 years ago

Dear Mike, Thank you for your feedback. The intro fee is displayed on First Tutor's homepage, it is also displayed in the request next to the tutor´s hourly fee. The intro fee helps cover the costs of ID checks, reference collection, qualification verification etc. We don't charge tutors because we are not permitted by UK employment regulations (Organisations must not charge individuals seeking work) We wish you the best of luck with your new tutor. If you encounter any problems please do not hesitate to contact us via email, we are here to help. Kind regards Sara Customer Service Team First Tutors.

Posted 7 years ago

“Quick response. Excellent tutor so far.”

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Posted 7 years ago

“Have found First Tutors very easy to use and good value. The tutor we found through it has been very good and we will certainly use it again to help our son through his exams.”

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Posted 7 years ago

First Tutors is rated 4.6 based on 8,871 reviews