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First Tutors Reviews

4.6 Rating 8,871 Reviews
93 %
of reviewers recommend First Tutors
4.6
Based on 8,871 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
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Phone:

0843 289 9165

Email:

enquiries@firsttutors.co.uk

Location:

PO Box 860
Preston
PR3 9DF

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First Tutors 1 star review on 10th April 2024
Lana
First Tutors 1 star review on 11th December 2023
Anonymous
Anonymous
Anonymous  // 01/01/2019
The first tutor is very professional and good strategic work.
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Posted 6 years ago
I found First Tutors website easy to use and found a Tutor for my son for Economics AS level. Could not get one here in Northern Ireland and was nervous about online tuition, however the tutor provided is fantastic! Would recommend highly
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Posted 6 years ago
very easy to use and a reliable source
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Posted 6 years ago
using First Tutors was very easy and straightforward.
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Posted 6 years ago
Very happy after first session with tutor. 7 year old is already practicing his homework for the next lesson.
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Posted 6 years ago
Wouldn’t recommend, result was me paying £95 in total for really very little. Very dissatisfied. Won’t be using again.
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Posted 6 years ago
Dear Emma, I am very sorry to read your feedback. I have reviewed your account and can see that you have not alerted us to a problem so we have been unable to help you. It is our intention to investigate your issue. I have sent you an email asking for for further details. Looking forward to hearing from you. Sarah First Tutors
Posted 6 years ago
I found first tutors website by browsing the internet. It was very easy to use really quick responses to the tutor that I chose. I would definitely recommend this website.
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Posted 6 years ago
From my initial enquiry to taking up a local tutors services , the whole process was informative and reliable.
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Posted 6 years ago
Got a tutor who is very passionate and committed about his work.
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Posted 6 years ago
Very quick and response, and supportive system. Thank you
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Posted 6 years ago
The fee of £14.99 wasn't mentioned until after I had chosen a tutor. Got no response from 3 other tutors i contacted and haven't actually been able to get in touch with the one whose details I paid for.
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Posted 6 years ago
Dear Julie, Thank you for your feedback. We're sorry that you missed reading about our introduction fee. We do state it clearly under 'How to find a tutor' and our FAQs section as well as in our follow-up emails. We're very sorry that you found some tutors you contacted didn't respond. We do alert them to every message that you send (via e-mail) and we wish they would respond out of courtesy to you, but sadly cannot force them to do so. All tutors who do not respond to a request are automatically removed from our system after 2 weeks. We have contacted Romain to get in touch with you as soon as possible. Should you not hear anything from him within 24 hours please do email customer service who will be able to advise the next steps in how to register a complaint. Kind regards, Grace Customer Service Team First Tutors
Posted 6 years ago
The fee of £14.99 wasn't mentioned until after I had chosen a tutor. Got no response from 3 other tutors i contacted and haven't actually been able to get in touch with the one whose details I paid for.
Helpful Report
Posted 6 years ago
Dear Julie, Thank you for your feedback. We're sorry that you missed reading about our introduction fee. We do state it clearly under 'How to find a tutor' and our FAQs section as well as in our follow-up emails. We're very sorry that you found some tutors you contacted didn't respond. We do alert them to every message that you send (via e-mail) and we wish they would respond out of courtesy to you, but sadly cannot force them to do so. All tutors who do not respond to a request are automatically removed from our system after 2 weeks. We have contacted Romain to get in touch with you as soon as possible. Should you not hear anything from him within 24 hours please do email customer service who will be able to advise the next steps in how to register a complaint. Kind regards, Grace Customer Service Team First Tutors
Posted 6 years ago
Fantastic! Very easy to use, and had my first lesson booked within days. :)
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Posted 6 years ago
Annabel is an excellent teacher. Well structured lesson , with loads of helpful advice, all delivered with a good sense of humour and expertise. Very helpful and always very responsive by email. Highly recommended.
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Posted 6 years ago
Fantastic resource for finding tutors! We found a great tutor for our daughter, easy to use site with a professional, informative service and great value.
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Posted 6 years ago
Website is easy to navigate. Information provided is clear and helpful. Administration fee paid to First Tutors to access tutor details seems very reasonably priced. Communication from First Tutors is good. Recommended.
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Posted 6 years ago
I found First Tutors very easy to use.I found that the tutors responded very quickly , and although not all of them were suitable for my requirements , I now have a tutor for my daughter.
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Posted 6 years ago
José is an excellent teacher,friendly and his tutoring is easy to comprehend
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Posted 6 years ago
Excellent in all respects throughout the process.
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Posted 6 years ago
Great to be able to have all tutors in your local area in one place.
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Posted 6 years ago
First Tutors is rated 4.6 based on 8,871 reviews