First Tutors Reviews

Name: First Tutors
Address: PO Box 860, Preston
Rating: 4.59

4.6 Rating 8,871 Reviews

93 %

of reviewers recommend First Tutors

Company Reviews

Questions

Metrics

4.6

Based on 8,871 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0843 289 9165

Email:

enquiries@firsttutors.co.uk

Location:

PO Box 860
Preston
PR3 9DF

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First Tutors 1 star review on 10th April 2024

Lana

First Tutors 1 star review on 11th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are so looking forward to working with Melissa! I think this is going to be a great fit. I also really appreciate how seamless the process was with First Tutors online services. I was a bit skeptical at first but glad I tried this out as it has worked out very well for us. It is so much more affordable to go this route without compromising quality.”

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Posted 5 years ago

“Really informative easy to use site .”

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Posted 5 years ago

“I’m really impressed with first tutors site. It fitted in with my needs for my sons 11+ needs immediately. As soon as I had presented my requirements I was matched up with a few tutors and their respective details. Very pleased with the outcome!”

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Posted 5 years ago

“Very happy with our tutor so far”

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Posted 5 years ago

“Our friends recommended First Tutors and we are very grateful as we discovered a great tutor this way!”

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Posted 5 years ago

“Excellent - quick and easy to use. Good choice of very high quality tutors.”

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Posted 5 years ago

“I'm very pleased with the service from First Tutors from the ease of using and searching the site to contacting and signing up with a tutor. Sensible safeguards are built into the process, for the tutor and prospective student, which helped me feel confident in using the service. I don't hesitate to recommend the service.”

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Posted 5 years ago

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Posted 5 years ago

“First Tutors had enabled me to contact suitable tutors in my area. I found the reviews, pricing structure and tutor information to be very helpful.”

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Posted 5 years ago

“Found it to be a great service, easy to use. Made me feel confident knowing all the relevant checks had been made. Alys my sons tutor is fantastic and my son actually enjoyed his lesson!”

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Posted 5 years ago

“I hadn’t realised until after I had got in touch with a tutor that you then had to pay to get their details”

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Posted 5 years ago

Dear Emily, Thank you for your feedback. I am very sorry to hear that you felt the fee aspect of the service was unclear. First Tutors charge a finder's fee to students/families to receive the contact details of their chosen tutor, once you have discussed all your requirements with as many tutors as you like on the free messaging platform. This information is displayed across various pages of our service. Our one off introduction fee ranges between £4.99 and £24.99; we have a tiered fee structure to make the service as affordable as possible for everyone. We also offer a tutor satisfaction guarantee, so if you were matched with a tutor and it didn’t work out, we will help you connect with a replacement tutor at no further cost. You can read more about how our fees compare with other services at the following link: https://www.firsttutors.com/uk/about-us/. The First Tutors introduction fee helps to cover the cost of completing identity and address checks, and obtaining two references for all our registered tutors, so that you can choose a tutor with confidence. Once again, I am sorry that you have been dissatisfied. We have a dedicated Customer Support team who work 7 days a week and will be happy to answer any questions you have about our service. You can contact us at: enquiries@firsttutors.co.uk.

Posted 5 years ago

“We are very happy with it. We got responses from a couple of tutors and could directly ask a few questions using the message system they provide to understand who is likely most suitable from the info such as where they are based, fees and their availability, etc. Until then, you don't need to pay for the admin fee. I think it's very fair system and we have found a tutor so easily. we just started with her and so far so good. very pleased, thanks so much!”

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Posted 5 years ago

“Great communication, very nice lady & knowledgeable, daughter very happy, very pleased, thanks”

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Posted 5 years ago

“Our Tutor was amazing. My daughter thought he was brilliant and made her feel at ease and confident.”

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Posted 5 years ago

“Excellent .... my daughter enjoyed her first lesson this week , and we will carry on until she sits her gcse’ .”

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Posted 5 years ago

“Site very easy to use. Found a tutor very quickly.”

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Posted 5 years ago

“I’m so glad I found First Tutors, after unsuccessfully trying to source a tutor locally.This was the next best thing and well worth the fee.”

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Posted 5 years ago

“Excellent tutors, easy to use website, and reasonable costs.”

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Posted 5 years ago

“Tutoring not started yet but the initial finding and communicating with the tutor was easy and when you felt it was ok you could purchase the details. So far so good”

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Posted 5 years ago

“Helpful level of detail of Tutor experience and qualilfications.”

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Posted 5 years ago

First Tutors is rated 4.6 based on 8,871 reviews