First Tutors Reviews

Name: First Tutors
Address: PO Box 860, Preston
Rating: 4.59

4.6 Rating 8,871 Reviews

93 %

of reviewers recommend First Tutors

Company Reviews

Questions

Metrics

4.6

Based on 8,871 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Phone:

0843 289 9165

Email:

enquiries@firsttutors.co.uk

Location:

PO Box 860
Preston
PR3 9DF

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First Tutors 1 star review on 10th April 2024

Lana

First Tutors 1 star review on 11th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“She engaged very well with my 6 year olds. They want to go back!”

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Posted 4 years ago

“Vanessa was very patient we’ve only had one lesson but hopefully all will go well .”

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Posted 4 years ago

“It was very easy to followed and fast responding.”

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Posted 4 years ago

“My daughter has had he first lesson from her tutor Danielle, who is highly motivating and positive, wish we had discovered her a long time ago.”

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Posted 4 years ago

“Georgina responded quickly and was very helpful.”

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Posted 4 years ago

“Shreya is both professional and friendly. Our Son loved his first session and is looking forward to the next one with great excitement.”

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Posted 4 years ago

“Very organised , reliable, excellent communication.”

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Posted 4 years ago

“We have been very pleased with the tutors found on the First Tutors site. There are a lot of tutors to choose from and all have responded to my requests very quickly.”

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Posted 4 years ago

“good service for finding professional tutors. Pricey for intros so only use it when you are ready to hire/engage a specific tutor. the costs structure doesn't accommodate interviewing a shortlist and then engaging your final selection. So if you do a lot of hiring at work and want to apply those best practices for someone spending time with your child or coming to your home, you have 2 choices: spend a lot on the finder fees or cut corners and save the money for the actual tutoring session. I'd suggest the agency outline a search package to be more efficient and clear here.”

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Posted 4 years ago

“The searching for a tutor went very well - put in what language and options came back which I then contacted to ask about lessons. All went very easily and I am very happy with the procedure and outcome. The only issues would be the apparently random nature of how much First will charge as a finders fee - you are given a range but nothing tells you why or how they decide the final figure and you don't know what it is until you want to actually have lessons with a tutor. Also, there is no clear way of paying your tutor, it seems like you have to sort that out between you. Hpwever, overall, I am very happy with the whole procedure and outcome and would happily recommend First.”

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Posted 4 years ago

“Easy to use, good details of tutors, quick communications. Thanks!”

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Posted 4 years ago

“I didnt realise there was their own fee to pay. It should have been made very obvious”

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Posted 4 years ago

Dear Ash, Thank you for your feedback. I am sorry to hear that you did not realise that the fee you paid was our finder's fee. First Tutors operate as a tuition agency and the fee you pay is to receive your tutor’s direct contact details. This fee helps cover the cost of our identity and reference checks on all registered tutors as well as business running costs. Information surrounding our fees and how our business model works is displayed on our home page, the help pages and at the top of each tuition request. I hope that all is going well with your new tutor. If you need any assistance do email our Customer Support team and we will be pleased to assist you. Kind regards, Customer Service Team First Tutors

Posted 4 years ago

“It was my first experience and I’m happy with it”

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Posted 4 years ago

“Explained what the exam board is looking for at GCSE level in a good clear way that my daughter could understand. Pleasant and friendly manner. Have booked again - enough said.”

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Posted 4 years ago

“We found an excellent tutor. Swift replies to our messages. She is well prepared and knowledgeable both in the subject and syllabus. My son made improvements from the first lessons. An excellent choice.”

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Posted 4 years ago

“A great service that managed to link me with an ideal tutor for our specific needs.”

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Posted 4 years ago

“Available tutors in the neighbourhood, display profile of tutors and their review comments/feedback”

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Posted 4 years ago

“Deepika is professional and reliable. She seems to have a good way of explaining things to my son in a way that is easy to understand. He enjoys the lessons with her and is starting to make progress.”

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Posted 4 years ago

“Very friendly and approachable, my boys liked him straight away.”

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Posted 4 years ago

“A very informative and helpful website.”

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Posted 4 years ago

First Tutors is rated 4.6 based on 8,871 reviews