First Tutors Reviews

Name: First Tutors
Address: PO Box 860, Preston
Rating: 4.59

4.6 Rating 8,871 Reviews

93 %

of reviewers recommend First Tutors

Company Reviews

Questions

Metrics

4.6

Based on 8,871 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0843 289 9165

Email:

enquiries@firsttutors.co.uk

Location:

PO Box 860
Preston
PR3 9DF

Write Your review

Tell us how First Tutors made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

First Tutors 1 star review on 10th April 2024

Lana

First Tutors 1 star review on 11th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Martha loved being tutored by Kimberley and looks forward to seeing her again.”

Helpful Report

Posted 5 years ago

“First Tutors did exactly what they promised. They got us a first rate Higher Chemistry tutor for my son. Excellent service”

Helpful Report

Posted 5 years ago

“Arwen was everything we were looking for and more. Higher chemistry explained in a clear and engaging manner. Thank you Arwen.”

Helpful Report

Posted 5 years ago

“Knows his stuff, good teacher.”

Helpful Report

Posted 5 years ago

“I have found my granddaughter a wonderful English tutor that I feel at ease with and so does my granddaughter.”

Helpful Report

Posted 5 years ago

“The site was very user friendly. There were a lot of options and good detail about what the individual tutors offered. as well as good advice. Response and follow-up was very quick and efficient. Would recommend”

Helpful Report

Posted 5 years ago

“I was unable to view the tutors reviews untill I paid the fee and had no information regarding the tutors referees available to me to contact and judge if I wanted to hire the tutor. I wasn't sure if I was being scammed and felt vulnerable.”

Helpful Report

Posted 5 years ago

Dear Evelyn, Thank you for your feedback. We are very glad to see you have managed to obtain a tutor you are happy with. Our fees help cover the cost of reference checks on all of our registered tutors. This offers peace of mind to our parents. The references are sent to you when you pay the introduction fee, but if you are struggling to locate them please do get in touch. Sadly we don't allow tutees to meet their tutors prior to paying our introduction fee as many tutees would not return to pay the site. We ask tutees and tutors to discuss everything in as much detail as possible before paying the fee. If there is every any problem with your tutor please do email us and we'll help you locate another free of charge. Kind regards, Customer Service Team First Tutors

Posted 5 years ago

“I was very happy with my first lesson! Highly recommend.”

Helpful Report

Posted 5 years ago

“Easy enough process to manage and I emailed 4 tutors. Got quick replies from 3 and have started lessons with 1. First Tutors works well and I am satisfied with their process.”

Helpful Report

Posted 5 years ago

“A well thought out process for contacting tutors, though the site itself didn’t always feel intuitive. The process looks after the interests of customers and tutors and all contact is mutual. We certainly had a very good experience using First Tutors web pages and payment system. I’m definitely a fan now.”

Helpful Report

Posted 5 years ago

“Easy to use and hopefully we’ve found a good local tutor to help my daughter with her A Level Chemistry”

Helpful Report

Posted 5 years ago

“The First Tutors website was simple to use and their cost for providing the service was reasonable.”

Helpful Report

Posted 5 years ago

“Kerry is great, she connected straight away with my daughter. She made maths fun, enjoyable and whilst at home whilst giving my daughter confidence in her ability to solve problems. Kerry still has some work to do but I would highly recommend Kerry who is friendly, professional and great with children.”

Helpful Report

Posted 5 years ago

“I like the layout of the website. It is well thought out and easy to filter to get to the correct list of tutors”

Helpful Report

Posted 5 years ago

“Easy enough website to maneuver. Found tutor I no time. Thank you.”

Helpful Report

Posted 5 years ago

“Very easy to use and have found a great tutor!”

Helpful Report

Posted 5 years ago

“On a 2nd attempt I found a local tutor with perfect experience to support my daughter. I would recommend personal tutoring over grind school where the parent never really knows what's being taught and the student is still one of many.”

Helpful Report

Posted 5 years ago

“This is a rip-off . I paid £24.99 to get just a contact to speak to a tutor then I wanted to speak to another tutor they ask me to pay another £24.99 . Other systems will ask you to pay one time fee but first tutor is reaping off people by asking them to pay £24.99 for each tutor you want to speak to . This is really bad. Well I will not use first tutor again.”

Helpful Report

Posted 5 years ago

Dear Christabel, Our messaging forum is available for you discuss your requirements in full (e.g. subjects, level, exam boards, availability, travel arrangements etc). Only when you are happy with the discussed arrangement do we ask you to pay a fee. Our fees help cover the cost of identity and reference checks on all of our registered tutors so that you can choose with confidence. If, in the unlikely event you are unsatisfied with your tutor after you have met them, we ask that you please contact us so that we can advise how to leave feedback and choose a replacement tutor at no further charge. This tutor guarantee ensures that you only ever pay for the tutors that you choose to use through our service. If you have any further questions or need support, please email enquiries@firsttutors.com and our customer service team will be able to help you. Kind Regards, First Tutors

Posted 5 years ago

“Amanpreet is a super tutor. She helped me to complete my university assignments with lots of patience. She determines to help to get the best of her student. I had some processing issues and she found ways to help him learn in my own way. She was always on time and very flexible. I will definitely recommend her as a tutor.!”

Helpful Report

Posted 5 years ago

“Excellent app extremely impressed ! Would highly recommend.”

Helpful Report

Posted 5 years ago

First Tutors is rated 4.6 based on 8,871 reviews