First Tutors Reviews

Name: First Tutors
Address: PO Box 860, Preston
Rating: 4.59

4.6 Rating 8,871 Reviews

93 %

of reviewers recommend First Tutors

Company Reviews

Questions

Metrics

4.6

Based on 8,871 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0843 289 9165

Email:

enquiries@firsttutors.co.uk

Location:

PO Box 860
Preston
PR3 9DF

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First Tutors 1 star review on 10th April 2024

Lana

First Tutors 1 star review on 11th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Usually have had great students . They stay with me for well over a year . Delighted with my previous ones . Web site need to state the tuition is for one person as it is not possible to add this .”

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Posted 3 years ago

“I have found the site easy to navigate. Contact with preferred tutor was easy and quick. Thank you”

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Posted 3 years ago

“Fairly easy to navigate and well laid out. Will definitely refer others and return.”

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Posted 3 years ago

“Absolutely brilliant I would highly recommend”

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Posted 3 years ago

“Helpful. Website simple to access and array of tutors clearly displayed/ easy to contact.”

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Posted 3 years ago

“My daughters Science tutor was brilliant. The others ok.”

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Posted 3 years ago

“A great platform to showcase tutors & very easy to get in touch with someone! Excellent customer service team, who replied promptly when I was struggling to pay. Very happy.”

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Posted 3 years ago

“Easily found a great tutor. Introductory fee reasonable price and good communication throughout.”

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Posted 3 years ago

“Really easy to use their search functions - good platform for finding tutors and comparing tutors.”

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Posted 3 years ago

“A very good teacher, enthusiastic, friendly, understanding and relates very well to my son to get the best out of him!”

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Posted 3 years ago

“Prompt and quick answer. reasonable charge.”

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Posted 3 years ago

“Excellent service. Had to message more than one person to get a response but when I did they were professional, polite and exactly what we were looking for.”

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Posted 3 years ago

“Very easy to use, and gives useful details about potential tutors. However, I had absolutely no idea that you would have to pay for this service. It let me sign up,contact a tutor, and then clobbered me for £15 once I'd arranged a lesson. Had I known from the start that it would cost me this, then I wouldn't have used the service. I had already avoided 2 other sites that were up front about charges, so chose this one as I thought it was free. I can understand charging the tutor for using this service to advertise, but it's a bit tight charging someone £15 just for finding one tutor. Especially as the chances of me needing to use the service again, extremely low. You need to make it clear from the start that people are being charged.”

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Posted 3 years ago

Dear Jane, Thank you for your feedback and I am sorry that you are disappointed. We do state on the main homepage and in our FAQs that there is a fee payable to connect you with your chosen tutor, once you have used our free messaging platform to discuss your requirements with your tutor. Our fees go towards the cost of completing identification and referencing checks on all of our tutors, so you can chose with confidence. We also offer a tutor guarantee so that you can select a replacement tutor if things don't work out. You can read more about our fee and service at the link here: https://www.firsttutors.com/uk/music/about-us.php I hope that all is going well with your new tutor. If you need any assistance please contact our Customer Support team. Kind regards, First Tutors

Posted 3 years ago

“Very good site, easy to access and process”

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Posted 3 years ago

“The process of finding a tutor was easy and and allowed communication with the tutor through the website before making a decision. Could read reviews”

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Posted 3 years ago

“I found this service so easy to use and received very prompt replies. Very user friendly, efficient and good value.”

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Posted 3 years ago

“Very easy to find tutors and navigate website. Their communication when a small issue arose was also very good.”

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Posted 3 years ago

“Really easy to find a tutor. We’ve just had our first session & found the tutor great to work with.”

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Posted 3 years ago

“Very helpful- identified areas my daughter found difficult which helped her in class the next day”

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Posted 3 years ago

“Matilda really looked like she enjoyed Maths when working with Pip, Matilda was smiling and looked like she was absorbing the lesson so much better then what I seen previously. Phillipa is a keeper!”

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Posted 3 years ago

First Tutors is rated 4.6 based on 8,871 reviews