First Tutors Reviews

Name: First Tutors
Address: PO Box 860, Preston
Rating: 4.59

4.6 Rating 8,871 Reviews

93 %

of reviewers recommend First Tutors

Company Reviews

Questions

Metrics

4.6

Based on 8,871 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Phone:

0843 289 9165

Email:

enquiries@firsttutors.co.uk

Location:

PO Box 860
Preston
PR3 9DF

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First Tutors 1 star review on 10th April 2024

Lana

First Tutors 1 star review on 11th December 2023

Anonymous

Anonymous // 01/01/2019

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“Kayleigh was very professional and patient. Maddie enjoyed her first session and learnt a lot in one hour.”

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Posted 7 years ago

“If you cannot stand by your tutors enough to be reviewed together, don't promote them. JIM LEE is not a responsible tutor. I would warn parents against letting him have influence over impressionable teens. Going elsewhere as I cannot trust an agency who would support this utter garbage. Steer clear.”

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Posted 7 years ago

Dear Jessica, Thank you for your feedback. We are very sorry to hear that tuition hasn't gone well and can see you have just left feedback for the tutor on their profile. We aim to fully investigate this and have contacted you directly to explain our complaints procedure. If we can be of any further help please do not hesitate to contact us. Kind regards, Grace Customer Service Team First Tutors

Posted 7 years ago

“The site is good I like the fact that you can see what your tutor looks like. Shold be barn door obvious that the payment we make is not for the tutor. I paid it thinking I had a discount for the first week. If I had known I would not have used the website”

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Posted 7 years ago

“It is a very useful site, listing tutors within a reasonable geographic area. I like the fact there are reviews on there. My inclination was to think the worst of any unpublished reviews - so I avoided any tutors with unpublished reviews!!! Advice for any potential tutors - pick a decent photo of yourself that is both professional and friendly - no photo puts some people, like me, off completely. I would definitely recommend this website to anyone looking for a tutor.”

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Posted 7 years ago

“Alicia is an excellent teacher , professional , well prepared , prompt , couldn’t ask for more .”

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Posted 7 years ago

“Easy to use website. Tutors I contacted responded very quickly including those who were unable to help.”

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Posted 7 years ago

“Very efficient, easy to use . Found a tutor for my son not too far away . Started last week .”

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Posted 7 years ago

“An excellent service to use, I found a tutor very quickly. My only criticism would be that that they asked to a review of my tutor before I had even met him, you can only give a review with experience. I will happily recommend this service.”

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Posted 7 years ago

“Site is dated and confusing. It asks you to contact a tutor initially which I did it then directed me to log in and contact a tutor again. I was getting several messages and didnt know what message I was replying too. I kept gettibg nessage alerts telkibg me I had messages waiting etc. I wouldnt recommend your site it needs simplifying and updating”

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Posted 7 years ago

Dear Alison, Thank you for your feedback. We are sorry to hear you experienced difficulties with the website. We do try and make the site as user friendly as possible. I will send you an email asking if you could specify what parts of the process you found difficult so that I can forward your comments to our team for review. We wish you the best of luck with your new tutor. Kind regards Sara Customer Service Team First Tutors.

Posted 7 years ago

“Thanks so much. I have found tutors From your side. I am very happy.”

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Posted 7 years ago

“Efficient website. Given a good choice of local tutors along with useful information.”

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Posted 7 years ago

“Tutor found was very good. Site could be more clear on what exactly the introductory fees is and that is not the tutor's fees.”

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Posted 7 years ago

“I enjoyed the fact that you can do this online and find a qualified tutor close to your home.”

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Posted 7 years ago

“I found the selection and booking system quite cumbersome but once this was resolved our tutor is great”

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Posted 7 years ago

“It's a good website that met our needs very quickly. Easy to use and the fee was reasonable. it is a useful service as it means that you can choose a tutor with the confidence of knowing there is vetting in place and a third party is involved keeping a discreet eye on the process. We tried a different website first and we it wasn't very clear that it was online tutors only. We wasted our time and several phone calls going down that route.”

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Posted 7 years ago

“Very pleased with the service they provided. Transaction is secure, fast and straightforward. Many tutors of wide range of subjects available. What I like the most is buying details, once you’ve purchased a tutor’s detail, you don’t need to fill in your credit card infos again as it’s been restored. Very convenient for me. I’ve found a tutor, who’s willing to work with my despairing and challenging situation. Without Firsttutors I’d not been able to! Thanks so much again. Definitely recommend to anyone! Would surely come back if I need another tutor!”

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Posted 7 years ago

“Taiju is a very good teacher. My son came out of his one to one session buzzing today. First time ever, my son was excited about what he had learnt and how calm and patient Taiju was with him. Taiju explained in simple ways how to tackle questions without making it too complicated. Thank you Taiju”

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Posted 7 years ago

“We hired Daniel to help our year 8 son with math , what a success! Daniel is a very good communicator our son instantly bonded with him so much so we have employed him for 2 days a week so our son can get up to speed as he changes schools highly recommend Daniel very personable.”

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Posted 7 years ago

“First tutors has been extremely helpful, i was looking for a tutor to start lessons asap and i found an excellent tutor. Thanks”

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Posted 7 years ago

“Quick, easy and simple to use!”

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Posted 7 years ago

First Tutors is rated 4.6 based on 8,871 reviews