First Tutors Reviews

Name: First Tutors
Address: PO Box 860, Preston
Rating: 4.59

4.6 Rating 8,871 Reviews

93 %

of reviewers recommend First Tutors

Company Reviews

Questions

Metrics

4.6

Based on 8,871 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Phone:

0843 289 9165

Email:

enquiries@firsttutors.co.uk

Location:

PO Box 860
Preston
PR3 9DF

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First Tutors 1 star review on 10th April 2024

Lana

First Tutors 1 star review on 11th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have now used this service twice - found superb, affordable Maths tutor a year ago for my daughter and just started with a Science tutor in the run up to GCSEs! Very pleased with the service and quality of Tutors.”

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Posted 5 years ago

“Could not ask for a better a tutor. Helped me so much in such a short space of time. Always punctual and offers more support out of hours. Highly recommended.”

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Posted 5 years ago

“It took me some time to understand how the website for First Tutors worked. It is not evident at first look. It suggests contacting the preferred tutor and then prevents direct contact. It tells you that the tutor has responded but not how to find the response. Once one has discovered how the site works then everything becomes clear. The tutor cannot help resolving any website problem because they only see a different side.”

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Posted 5 years ago

“A very good service, with a good choice of local tutors. The website is a bit difficult to use but apart from that iI was very pleased.”

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Posted 5 years ago

“She is eager and good at teaching kids.”

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Posted 5 years ago

“Maria s a great teacher, my daughter loves her and is looking forward to see her every week. She explains everything very well and makes learning maths enjoyable and fun where it used to be a chore!”

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Posted 5 years ago

“It's a good website, I have found two nice teachers. But also met a lady who confirmed for tuition but found an excuse which never had a lesson....”

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Posted 5 years ago

“I am currently studying civil engineering at Leeds Beckett University which involves engineering mathematics modules. Kumar is an excellent tutor who is very knowledgable with regards to university level mathematics and explains concepts and problems very well. I would recommend Kumar if you require assistance with university level maths.”

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Posted 5 years ago

“Anthony has been teaching my daughter for one week so it is far to early to make any judgement, but all is good from the feed back from my daughter, Anthony is very professional at his work.”

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Posted 5 years ago

“I found Nicola's help really beneficial and would seek her tutoring again and recommend her as a tutor”

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Posted 5 years ago

“lovely Guy, very prompt at getting back to me.”

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Posted 5 years ago

“It’s bit too early to say any thing . Need bit off time to know her ,”

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Posted 5 years ago

“My tutor cancelled on me the day before our first lesson after I paid the €15 and she will not be”

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Posted 5 years ago

Dear Kayley, Thank you for your feedback. I'm sorry to hear that your tutor let you down. We didn't receive notification from you so were unable to help. We do have a procedure to follow so that you can claim another tutor at no further cost. I will contact you via email to explain now. Kind regards Customer Service Team First Tutors.

Posted 5 years ago

“Website user friendly. Easy to access tutor information. Plenty of timely reminders .”

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Posted 5 years ago

“Very expensive for not much of a service!”

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Posted 5 years ago

Dear Liam, Thank you for your feedback. I am sorry you have found our finder's fee to be expensive for the service First Tutors offers. Our finder's fee ranges between £4.99 and £24.99; we have a tiered fee structure to make the service as affordable as possible for everyone. Our fees help to cover the cost of completing identity and address checks, and obtaining two references for all our registered tutors, allowing you to choose with confidence. You can read more about how our fees compare with other services at the following link: https://www.firsttutors.com/uk/about-us/ We haven't heard from you to indicate any issues with your choice of tutor, but I will send you a follow up email now to check everything is going well. Kind regards, First Tutors

Posted 5 years ago

“He is very clear and explains it clearly.”

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Posted 5 years ago

“first tutors site is so easy to use and is great to find tutors in your are. I found a brilliant maths tutor for my daughter who is very reasonably priced. This site has tutors for most subjects and it is great to have one place to access them. Type in location and subject an find a tutor near you. Brilliant”

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Posted 5 years ago

“Very happy with First Tutors. Clear website with good search function to find a tutor that would be a good fit for our daughter.”

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Posted 5 years ago

“Chris is great! Knowledgeable with great curiosity to explore new areas with me! We will have long term partnership for learning together!”

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Posted 5 years ago

“The website was difficult to navigate: I am 57 and find your use of language imprecise. I did not like some of your directives " No-one likes to be kept waiting so tell your tutor..." That kind of thing. I don't need to be told such things and regard it as bad manners that you do such. I found you self indulgent and I certaily won't use you again. Don't bother replying because I will delete e-mail before opening it.”

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Posted 5 years ago

Dear Adrian, I am so sorry your experience with First Tutors was not a positive one. I have sent you an email hoping you will respond with further details about what areas of the website and/or procedure you found inappropriate so that this information can be passed to our team. We appreciate your feedback and strive to provide a user friendly platform for our users. If you had a problem with the tutor, please don't hesitate to contact us so that we can help you find a replacement tutor free of charge. Kind regards Customer Services First Tutors.

Posted 5 years ago

First Tutors is rated 4.6 based on 8,871 reviews