First Tutors Reviews

Name: First Tutors
Address: PO Box 860, Preston
Rating: 4.59

4.6 Rating 8,871 Reviews

93 %

of reviewers recommend First Tutors

Company Reviews

Questions

Metrics

4.6

Based on 8,871 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0843 289 9165

Email:

enquiries@firsttutors.co.uk

Location:

PO Box 860
Preston
PR3 9DF

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First Tutors 1 star review on 10th April 2024

Lana

First Tutors 1 star review on 11th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“FirstTutors has helped me to find a number of tutors, which has been a very positive experience. I would however prefer it if we paid a flat fee for contacting all tutors rather than per tutor, as if you require multiple tutors it starts to become really quite expensive.”

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Posted 5 years ago

“Good site, lots of tutors to select from and the process is quick”

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Posted 5 years ago

“Easy to use website which in my case offered many options to choose from.”

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Posted 5 years ago

“Very clear site and easy to navigate. Had an excellent range of suitable tutors in our area. It was simple to make contact with a potential tutor and make initial arrangements. I will certainly use the site again in a similar situation.”

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Posted 5 years ago

“Introduction price is quite expensive considering at the time of payment you have not even met the Tutor.”

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Posted 5 years ago

Dear Nicholas, Thank you for your feedback. Our fee's help cover the cost of reference and identity checks on all of our registered tutors. We only ask for payment once you are happy with the discussed your tuition arrangement and are ready to go ahead. In the unlikely event that things do not work out with your tutor, we offer a guarantee which allows you to choose a replacement tutor at no further charge. If you have any questions or would like to discuss this matter further please contact enquiries@firsttutors.co.uk and our customer support team will be happy to assist. Wishing you the best of luck with your lessons. Kind Regards , First Tutors

Posted 5 years ago

“Excellent choice, arrived on time. Very polite easy to talk to.”

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Posted 5 years ago

“Very good and kind. Patience and listen”

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Posted 5 years ago

“Very efficient services . Super impressed by the wide numbers of tutors availability on the website . I could narrow it down to my exact preference and managed to find the perfect tutor very easily .”

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Posted 5 years ago

“Great service, ideal for what i was looking for”

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Posted 5 years ago

“I found the overall experience of selecting a tutor good. When I had selected a tutor and sent a message I was a bit unsure if the message had sent as a confirmation screen didn’t appear.”

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Posted 5 years ago

“I found the website easy to use and there were a good level of tutors to choose from. I secured the services of a tutor and have now started tuition sessions. The whole process was very smooth and easy to arrange.”

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Posted 5 years ago

“Did not return my money back when I asked first tutor I paid for a tutor but she did not know the topic so she said she cant tutor me so I paid for her info for no reason”

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Posted 5 years ago

Dear Frishta, We are very sorry that you were disappointed with your tutor and appreciate this was not the experience you were hoping for. I can see that you contacted our Customer Support Team about this matter on the 12th October to express your concerns and we replied the same day with details of how you can leave feedback for your tutor and then select a replacement tutor free of charge. We didn't hear back from you about this following our email, but I will send you a follow up email now so that we can hopefully get the matter quickly and positively resolved for you. Kind regards, First Tutors

Posted 5 years ago

“Very happy with tutor , she is proactive and well organized.”

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Posted 5 years ago

“Very happy we chose First Tutors. We found a very good tutor close to our home for our grandson.”

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Posted 5 years ago

“Very quick , simple and easy to organise a tutor for my son. Only down side was the fee to find you a tutor, a bit excessive.”

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Posted 5 years ago

“Nice personable guy very helpful understood straight away what I required, will be continuing with future lessons!”

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Posted 5 years ago

“Thank you First tutors for helping me find a tutor for my grandson. your website was very easy to understand which made my choice so much easier, your quick email response to all my questions and queries made the whole process very simple. Would have no reservation in recommending first tutors to anyone. Regards Miriam Stickley.”

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Posted 5 years ago

“Very good teacher.put my daughter at ease on day one .She loves going to her for tuition.Plans the tuition well and has good understanding of the subject and exam styles .”

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Posted 5 years ago

“First Tutors is an excellent company. i found it easy to navigate and the summary of the tutors history is very good.”

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Posted 5 years ago

“Very good knows her stuff, will go back when needed.”

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Posted 5 years ago

First Tutors is rated 4.6 based on 8,871 reviews