First Tutors Reviews

Name: First Tutors
Address: PO Box 860, Preston
Rating: 4.59

4.6 Rating 8,871 Reviews

93 %

of reviewers recommend First Tutors

Company Reviews

Questions

Metrics

4.6

Based on 8,871 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0843 289 9165

Email:

enquiries@firsttutors.co.uk

Location:

PO Box 860
Preston
PR3 9DF

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First Tutors 1 star review on 10th April 2024

Lana

First Tutors 1 star review on 11th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved the first lesson. Very patient teacher. Explained it really well. I felt totally at ease. Really enjoyable.”

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Posted 7 years ago

“very pleased Jess was worried first time but got on really well.First time she enjoyed maths”

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Posted 7 years ago

“Quite easy to use website and plenty of info and revise provided. Found a great tutor”

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Posted 7 years ago

“Easy to navigate through site and select tutors to contact. Once selected quick process to booking.”

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Posted 7 years ago

“Website was easy to use. Little confused about how to View reviews though. Waiting for first session.”

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Posted 7 years ago

“First Tutor put me in touch with a Local Ukulele Tutor ... It was a simple process .... with Very prompt replies .”

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Posted 7 years ago

“It’s the first time I’ve used first tutors, I found the site to be very quick, informative and I will be using them again in the future.”

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Posted 7 years ago

“Quick and reliable service. First Tutors enabled me to find a suitable tutor for my daughter. After confirmation and paying a small fee I got the details of my tutor. I had support from the admin team when I needed assistance.”

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Posted 7 years ago

“Excellent site successfully found a local tutor for my son.”

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Posted 7 years ago

“Easy to use. Nice and direct.”

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Posted 7 years ago

“Whilst the process is simple enough it is a little steep having to pay to obtain details of the tutor. Having paid £20 up front plus £25 for the session, the tutor & my daughter were not compatible making it an expensive but unfruitful single session. I feel you should only pay this fee if you continue to use the tutor.”

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Posted 7 years ago

Dear Claire, Thank you for your feedback. We are sorry to hear that you feel our fee is expensive. We believe that we offer an excellent variety of tutors with introduction fees ranging from £4.99 to £24.99 which enables tutees to find a tutor to suit all budgets. I can see you haven't been in touch regarding the tuition session being a success. We do have a set procedure in place when tuition goes wrong, so I have contacted you with the details via email. If we can be of any further help please do let us know. Kind regards, Grace Customer Service Team First Tutors

Posted 7 years ago

“I could see a photo of the tutor and read a profile before I committed to joining FT. I was able to have a conversation with individual tutors which helped me decide on who I chose. I was pleased with the speed of contact and knowing I have the security of FT if I have any problems.”

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Posted 7 years ago

“Easy to use website, very professional and very prompt service. Would definitely recommend and would use again without hesitation.”

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Posted 7 years ago

“Well designed web site. It was good to see photos of many of the tutors and to see how close they lived to our home. I chose a female who is happy to travel to us and although she has only been twice up to now we are very pleased.”

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Posted 7 years ago

“I paid the £7.99 sign on fee but because the page had expired I then had to pay it again to find another tutor to connect with . It maybe that I done something wrong but at the time it gave me no other choice . It doesn’t seem right to have to pay every time”

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Posted 7 years ago

Dear Patrick, Thank you very much for your feedback. We're very sorry to hear there has been a misunderstanding regarding our introduction fee. I'm afraid we charge an introduction fee for every tutor's details you wish to obtain. This helps cover the costs of security checks on tutors including verifying Photo ID, confirming the tutor resides in the UK and obtaining two independent references. If we can be of any further help please do email us via the Contact Us page on the site. Kind regards, Grace Customer Service Team First Tutors

Posted 7 years ago

“Great site, it has helped me find a good tutor in a short notice period .”

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Posted 7 years ago

“Great website and the tutor options are brilliant.”

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Posted 7 years ago

“Easy to search through and find what you need”

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Posted 7 years ago

“A little overpriced but a satisfactory experience”

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Posted 7 years ago

“Was easy to use and was offered a replacement tutor when requested”

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Posted 7 years ago

First Tutors is rated 4.6 based on 8,871 reviews