“I don’t always understand how online scams work. But Tone Limited.com made me feel comfortable. They spoke plainly, never rushed me, and checked in often. They walked me through each step of the process and even helped with basic things like recovering my email. It’s rare these days to find companies that treat older people with this much patience and dignity. I’m grateful for their help and honesty.”
“Horrific. Worst management company I have ever encountered. Bureaucratic, extremely slow at responding, always trying to find ways to give extra charges to residents they are supposed to be looking after. Terrible.”
“Awful company, charge outrageous service charge fees, really unresponsive and try to add unjustified additional fees to your bills. Would give zero stars if I could.”
“When I sold my house which was freehold and I bought for cash, I was given a bill for the year before I actually purchased the property. When I queried this, I was told it was on the property not because I had bought it. Never again will I ever buy a new build with a management company.”
“Everything about First Port is wrong!
Can never get anyone on the phone. Don't even know who the site manager is! Car ports are falling down and have been since 2017. No action yet!”
“Every year Firstport increase the service charges and in return the service they deliver gets worse & worse. I recommend avoiding buying a property where Firstport are the managing agent. They will rip you off every year and you have little or no say in what they do.”
“A lack of service, you pay upfront for a service you don't get and over charge you when you get the service, with poor standard of work by contractors.”
