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Flannels Reviews

3.8 Rating 21,063 Reviews
E
Happiness Grade
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Phone:

0344 245 9243

Email:

cs@flannels.com

Location:

Flannels Unit A Brook Part East Shirebrook

E

Delivery - Slow

44.26%
Industry Average
You pay £10 for delivery, £15 for a cheapest option of returns... So £25 only for shipping... You can buy a lot for that money... Not planning to use them again, and just praying to get my refund, after reading all the horror stories on this webpage....
posted 3 years ago - Dov
On delivery I realised that one of the items in my order was missing and promptly informed them.
posted 3 years ago - Konstantinos
99 for next day delivery.
posted 3 years ago - Jonny
Really needs to be no stars, item came a day late after paying extra and choosing the delivery day, when it did arrive it was clearly a return from some one else, it was a pink shirt covered in black marks. So now I have to take it to a collection point to send it back then wait for a replacement which will probably be second hand again. It is their mistake they should arrange collection. Will never use them again dreadful company.
posted 3 years ago - Robert
Don't buy any products from Flannels online, you will be lost money, no product in the box when they delivery then I claimed to them directly but they did not accept it and closed my case. I have lost money.
posted 3 years ago - Anonymous
I went back to the store for my third time to order my and luckily my credit worked so I paid £6 for the postage and was eagerly awaiting my delivery.
posted 3 years ago - Anonymous
The strap on the bag was very creased and deformed, I'm guessing due to being transported in such shoddy conditions without a protective box, and no doubt sliding round the back of a dpd delivery van.
posted 3 years ago - Brendan
Delivery charge is too much! £6.99 for one pair of trainers and I have to pay to send them back as well as I ordered ladies Mallet trainers in size 6 and couldn't even get them on! More like a size 4 or 5 Won't be ordering from here again
posted 3 years ago - Michelle Medlock
99 for next day delivery and after waiting days with no order updates I get an email saying sorry for the delay here’s a free delivery code for next time you order.
posted 3 years ago - Anonymous
If you are expecting a nice packaged delivery off a high end shop , don’t expect it off Flannels.
posted 3 years ago - Anonymous