Storage World Self Storage & Workspace Reviews

Name: Storage World Self Storage & Workspace
Address: 40 Ashton Old Road, 40 Ashton Old Road, Manchester
Rating: 4.67

4.7 Rating 237 Reviews

91 %

of reviewers recommend Storage World Self Storage & Workspace

Company Reviews

Metrics

Info

4.7

Based on 237 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Storage World Self Storage & Workspace:

Storage World Self Storage & Workspace provides a storage or workspace service to both Home and Business customers. Our stores are modern, purpose built and all agreements are flexible and affordable.

Visit Website

Phone:

01612744777

Email:

manchester@storageworld.co.uk

Location:

40 Ashton Old Road,
40 Ashton Old Road
Manchester
M12 6LP

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Storage World Self Storage & Workspace 5 star review on 13th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I own a small manufacturing business in Bolton and recently had need of extra storage space for a few months during a particularly busy spell. One of our suppliers urged that I contact Flexispace as he'd used them on two previous occasions and had been very impressed. Having followed his advice, I can now say that I wholeheartedly agree! From the very outset of my dealings with them, they were helpful, efficient and courteous, even when it transpired that I'd underestimated the storage space I'd need, which entailed them having to do some last-minute swapping and changing with our arrangements. They may be on the wrong side of Manchester for me, but their location is very easy to access, and the level of service I've received has made the extra few miles more than worth it. I highly recommend them!”

Helpful Report

Thank you for the kind words, always a coffee for you when you make that cross City journey!

“We enjoy the ease of access to the equipment in our storage. Due to the close proximity and the ability to access out of hours, the store is perfect for us. As an events company, we often need access at all hours and over Bank Holiday so this access is imperative for us. The staff are always keen to accommodate and most recently, our new storage unit is our best one yet as the layout of the store allows us to utilise the space more efficiently. Very minor improvement would be regarding the post on the main gate when exiting. It is in a difficult position too far over so you always need to get out of your vehicle to fob to open the gate and exit. I can provide an image shortly.”

Helpful Report

Thanks Mark, noted re the post - we will review asap

“I rented two rooms from flexi space. I have never used storage before and I had no problems with access and to make life a breeze they have storage trolleys (we had a wardrobe on at one point) to bring to the right up to the van and then wheeled our storage straight into the lift located right next to the door. Once inside it's easy to navigate to your door and unload. Plus easy to pull into off the main road as wide entrance to the main car park. Highly recomended. Tom.”

Helpful Report

Thanks Tom, no licence needed for the trolleys, but sounds like you got the best out of them!

“We stored 25 pallets over a 4 week period. Excellent and easy to deal with staff. We will be using you facilities again when we get overloaded with work. Boss Direct Ltd”

Helpful Report

Thank you for the feedback and good luck getting more work in, see you soon!

“I was not happy to receive a very rude and abrupt call asking me to come to the storage unit "at once" as some trolleys have gone missing and our unit may have a trolley in it. I was unaware of this having not been to the unit previously and therefore felt it was a little unfair to be accused of something out of my control. I think the attitude and customer service of the employees needs some attention as it does not promote a positive user experience at all. In fact it has prompted a review of our current contract to look elsewhere, as the service in addition to the rising cost of the unit is becoming less and less attractive.”

Helpful Report

So sorry to hear we have created a less than positive experience. We have passed to our MD who will contact you today and hopefully help resolve. We feel you are a great customer and so want to do all we can to make amends.

“Good value for money, helpful staff and great access to storage units.”

Helpful Report

Thank you for the kind words

“Great services ,I am feeling good because I have 24 hour access and security”

Helpful Report

Thank you for the kind feedback

“We moved in a couple of months ago and are very happy we did so! We spent a while exploring suitable venues for our first warehouse, and Flexispace hit the spot. Extremely helpful and friendly staff. Convenient. And added bonuses such as 24 hour access and efficient receipt and dispatch of goods too. All huge timesavers for us! Highly recommended.”

Helpful Report

Thanks Simon, glad business is going well - we have had some additional trolleys arrive today too!

“Working with Flexispace was hassle free and they worked to my needs rather than pre define a solution for me. Nothing was too much for the team and the service they offered is reflected in the 5 stars.”

Helpful Report

“THE RENT IS TOO DAMN HIGH! On a serious note you're not paying for sq footage as such with FlexiSpace, you're paying for security. This site is fitted with advanced security so you can be assured that regardless of what you intend to store with FlexiSpace it will be safe, and fully covered by insurance should anything happen. The site is secured with an electric gate and all doors / roller shutters etc operate on an electric fob system. 24/7 access is available and every inch of the site is covered by cameras. Pleasant staff and a really clean / maintained site. Might seem a bit on the steep side for rent but again, no business rates to be paid and you can be certain your valuables are safe. Would recommend!”

Helpful Report

“We are very happy with FlexiSpace. I think it has all the facilities needed to grow your business. However, the main area they excel is the staff, which I find it amazingly professional and helpful.”

Helpful Report

Thanks guys, we love you being our customer

“The space was absolutely perfect for what I needed and the cost was spot on too! Access was no problem at all, the staff were really friendly and helpful...I couldn't fault the experience! I'll definitely be using them again and I've no hesitation in recommending them to anyone.”

Helpful Report

“The Flexi team were very helpful and accommodating. The unit was clean and the process was easy. I had 24 hours access which was very helpful for running my business. Thanks for everything!”

Helpful Report

“Jacci, Marc and Tricia were just fabulous!”

Helpful Report

“Very simple to use & we found them to be friendly, fair & the cheapest! So 5 stars from us!”

Helpful Report

“FLEXiSPACE have been very accommodating and quick in their turnaround to support our business - Great people there too!”

Helpful Report

“Great friendly service, the staff couldn't have been more helpful with getting us set up and settled in during our move.”

Helpful Report

Storage World Self Storage & Workspace is rated 4.7 based on 237 reviews