“When my flight was delayed I had to take the train back home because I had an appointment the next day and I could not miss it... the airline offered me a flight that would depart 28 hrs later.
The train ticket was expensive and the airline did not refund this expense. I wrote to the Flight Delay Claims Team in June explaining everything, they took the case to court and in December I got a check in my mailbox.
Even though the check is in GBP and I live in Germany (a fee will be deducted because I have no account in GB and it reads "A/C Payee", which means I cannot endorse it) , I never thought I was getting one penny back.
I was pleased to get something back.
Thank you!”
“Excellent
The only way I could punish Ryanair for there hideous treatment of me and the other poor customers on the flight.
I hope Ryanair have as much success talking to Boeings customer service regarding their new planes designed not to fly as I did speaking to Ryanair
regarding our terrible treatment.”
“At first I thought it was a joke because they kept on sending me repeated messages. Then after I didn't hear from them again till I called to change my address that they told me my claim had been successful and they would post the cheque. The next day I received the cheque. Very fast and effective. Under 3 months. I will use them again. Just provide them with the right information and that's all.”
“At first I thought it was a joke because they kept on sending me repeated messages. Then after I didn't hear from them again till I called to change my address that they told me my claim had been successful and they would post the cheque. The next day I received the cheque. Very fast and effective. Under 3 months. I will use them again. Just provide them with the right information and that's all.”
