“Communicated well. Slightly disappointed that my mother received same amount as the rest of our group as she was injured by the condition of the original plane, i.e. Burst eardrums due air pressure not functioning.”
“I contacted the Flight Delay Claims Team to handle our claim for compensation from a delayed flight back in December 2018. We were delighted to receive cheques in May 2019. The wait was worth waiting for given the compensation received. Thank you. We would not hesitate to recommend fact.”
“I would highly recommend this company. Every time I phoned them I received professional support and only have a couple of suggestions for improvement 1) I had some issues with the website as after completing all the information I kept getting emails asking me to click on a link to complete the process 2) no updates are provided on the status of the claim request (a simple monthly 'we are working on' update would be reassuring).
I was unsure what was happening but last week I was pleasantly surprised to receive a cheque last week for my claim. Thank you very much”
“We read the reviews and decided to try for compensation. After filling in an easy form on line and uploading photos of our boarding passes we were then pleasantly surprised to receive our cheques within 3 months. Thanks for all your help would definitely use again in future if needed.”
“I would have given 2 stars, but it wouldn't accept it!! Amount taken from settlement not made clear in terms and conditions, £295.56 taken in charges from settlement of £515.76. No explanation of how compensation amount of £515.76 (strange figure) was found.”
“I had been treated with contempt by the Airline and had almost given up when I saw this site Flight Delay Claims Team. I supplied them with the details and left it up to them, and was pleasantly surprised when I received cheques through the post without any follow up at all. Absolutely brilliant.”
