“I have no complaints as to how you managed the situation and I am happy with the outcome although not happy about the time taken however I understand this was down to the airline concerned. Thank you.”
Thank you for your 4* review. We appreciate your comments and feedback. Unfortunately as you identified, the airlines are not usually co-operative and slow matters down significantly.
“So firstly when I tried to claim money back from the company I flew with. They denied my claim saying that it wasn't there fault. But I let these guys deal with it as I didn't have the time or knowledge to do so myself and I received my compensation in the emd. Great, simple service. Highly recommend”
“Thank you very much for your advices, your patience and your time. It took us a year and a half but with your help we did it. Thank you once again. I will recommend you”