“Extremely disappointed with Shreyash Retail Private Limited and Flipkart.
I purchased an Apple Pencil (USB-C) from Shreyash Retail Private Limited through Flipkart and received a defective product. The Apple Pencil works only while connected to the charging cable. As soon as the cable is removed, it stops working completely, making it unusable for its intended purpose.
What is even more frustrating is Flipkart’s response. Despite receiving a defective product, I was told that there is no return or replacement available and that I should contact Apple directly. If customers have to visit a service center immediately after receiving a faulty product, then what is the purpose of buying from Flipkart and trusting its sellers?
Customers pay for a brand-new, fully functional product—not for the inconvenience of proving that a product was defective from the moment it was delivered. Flipkart should take responsibility when defective items are supplied through its platform, and sellers should be held accountable for the quality of the products they ship.
My experience with Shreyash Retail Private Limited and Flipkart has been extremely disappointing. I would strongly advise buyers to be cautious before purchasing expensive Apple accessories from this seller.
Very poor customer experience and absolutely unacceptable support for a defective product.”
“The most useless delievery service is flipkart. Everytime something happens the order always gets cancelled without the customer's consent. Amazon is way better because they always deliver the item even if it's delayed. Therefore I will no longer be using flipkart in my life ever again.
Yours Hatefully
Customer.”
“I recieved a damage product, and then can't return this. Complete harresment with me, amazon is good for this. After solve my problem i will uninstall flipkart application.”
“I ordered socks from Flipkart, but I received completely different and low-quality items. The product shown in the listing does not match what was delivered. This feels like a fraud/scam order. I request an immediate refund or replacement and strict action against the seller. Attached photos clearly show the wrong items received.”
“Utterly pathetic services ..
I order one product that cost me near to 6000 and I have order on 29 april 2026 ..
After waiting for one wk I got one msg that ur product is no gonna deliver bcz of technical issue in where house then i initiated for refund still waited for one more wk the I call CX care for cancellation ...and I order same product once again from Flipkart now I have two products recv and all of sudden when I see it's same product not even I touch to the product I put it like that and ask agent to take this but he told me out return request they will take I told him as well its not in return status kind of product...”
“I placed an order for an AC on 18th April, but as of today (1st May), the installation has still not been completed. I have not been given any confirmed date for when the installation will take place.
When I requested a return, I was informed that there is no option available from their side to accept returns. This is very disappointing, especially considering the delay and lack of proper support.
Based on my experience, I would not recommend purchasing electronic items from Flipkart. Their policies regarding returns and damaged products are not customer-friendly, and the overall service quality has been unsatisfactory.”
“Order ID: OD337347437523881100
I’ve already contacted support multiple times via calls, chat, and grievance team—please don’t ask me to contact helpdesk again. I ordered a washing machine on 19 Apr (delivery 20 Apr). It was marked “Out for Delivery” but never delivered, with false “delivery failed” updates. The agent later refused delivery with false excuses and hinted at extra payment. Complaint filed with National Consumer Helpline. This is service failure and harassment.”
“Very Bad experience with Flipkart and their logistic partner Ekart, difficult to communcate with customer care , nevery buy Items from thi swebsite . Very poor feedback. I think they should close down the bussines other than cheating the clients.”
“Wrost experience on flipkart
They are making customers fool
No response from customer executive and their seniors about product return
Delaying from last 10 days”
“I ordered few grocery items. I did not get them on the scheduled date but it showed ' delivered' on flipkart website. When I contacted the Customer care, they told me to order again.
There should be a system where Flipkart should contact the delivery boy and ask him why he entered ' delivered' without delivering the items.”
“They are doing scam in large appliances
Not delivering the products since 7 days
Custome care every time give 48 hrs time line but not that problem not gets solved
Again they extended another 48 hrs
Simply test patience
Ridiculos”
“I purchased an Aquaguard water purifier twice—first product was damaged on delivery, and the second one is defective (loud noise during installation). Now I am being forced to accept repair instead of refund. Both flipkart and Aquaguard denying to refund instead refund saying visit service centre and repair. But actually I paid for fully amount new one and non defective is Right”
“Very bad experience of purchase in Flipkart
I'm a regular customer of flipkart today I had bad experience they refunded my amount to my gift card but how to redeem it.they told that gift number and pin card send it to your mail but I'm not received any mail regarding that . therefore It's difficult to purchase another product and also how can I redeem that particular amount
Also they are showing too much procedure like go to your nearest axis Bank amt and set pin ... It's to much irritating
Firstly twice I exchange my product,the product not at all good
I'm regular customer of flipkart but today like facing much aa irritating thing..”
“I bought a product and it was defective and it was also old (sold as new) as the newly downloaded product app already had a previous owner. On phone they tried to troubleshoot and it did not resolve. On flipkart website, it is showing that 'Return Policy is valid till 29th" and today is 23rd. I received the product yesterday, 22nd and now they are saying they will not allow return, but only replace or repair, that also I have to take the stuff to a nearby service centre. Its unethical that they are selling damaged, refurbished product as new and refusing return. Ridiculously their app shows my issue is resolved. Will uninstall the flipkart app now as don't want to be cheated again.”
