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Floorstore Reviews

4.8 Rating 234 Reviews
97 %
of reviewers recommend Floorstore
4.8
Based on 234 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Floorstore Reviews

About Floorstore:

Floorstore, widely recognised as one of the UK’s leading flooring suppliers.

Established in Leeds since 1961 we are a family run business constantly striving to introduce new products sourced from all over the world, offering us a leading edge against our competitors, in all aspects of the floor covering market.

Here we pride ourselves on offering the highest quality products at the best prices, fitting and delivering throughout the UK on a daily basis, with our sales team sharing over 150 years of collective knowledge in the flooring sector.

Our awardwining showrooms are seen to be a leading light in developing flooring’s tailored to the customer’s requirements. Come visit us and explore our vast range, or call and speak to a friendly advisors.

Visit Website

Phone:

0113 831 4310

Email:

sales@floorstoregroup.co.uk

Anonymous
Anonymous  // 01/01/2019
Found just what we wanted at the Floorstore Wakefield. Fitted to perfection. Very happy with our purchase.
Helpful Report
(Floorstore, Wakefield) - Posted 6 years ago
Still waiting for floor to be laid, but as for the customer service I would like to comment. We went to the Wakefield store where the owner of the company was very helpful. We went back a few days later and a lady served us. We asked about door plates as there was not an exact match to the floor we had chosen, and she just said we haven't got anything and considering how much we were spending she had no sales technique. We said if we couldn't get a door plate we would not bother with the purchase she didn't seem bothered with this, but luckily for us the owner's son overheard the conversation and went and got a door plate to show us, upon seeing this we purchased the flooring. If we hadn't been in a few days earlier and been treat better then we wouldn't have purchased the flooring as everything seemed too much trouble for the lady.
Helpful Report
(Floorstore, Wakefield) - Posted 6 years ago
The General Manager was v helpful
Helpful Report
(Floorstore, Wakefield) - Posted 6 years ago
Good service and friendly staff
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(Floorstore, Wakefield) - Posted 6 years ago
The Guys in the Wakefield Store were very good, excellent service
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(Floorstore, Wakefield) - Posted 6 years ago
Quick, efficient and very courteous
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(Floorstore, Wakefield) - Posted 6 years ago
Exhalant service
Helpful Report
(Floorstore, Wakefield) - Posted 6 years ago
Very professional, at the same time totally approachable and friendly. Excellent fitting, with some great advice from the fitting team.
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(Floorstore, Leeds) - Posted 6 years ago
Wonderful service at the store and mentioned all the necessary discount you may be able to get
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(Floorstore Outlet, Regent Street) - Posted 6 years ago
fabulous service both instore and when the fitters came to our home, cannot fault anything. Would highly recommend the service to friends and colleagues
Helpful Report
(Floorstore, Wakefield) - Posted 6 years ago
Thanks to Peter who did a great job in fitting my floor laminate, I would recommend him to anyone to fit their flooring.
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(Floorstore Outlet, Regent Street) - Posted 6 years ago
Great service. Friendly and good prices. Delivery was efficient, courteous and on time. Definitely recommended.
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(Floorstore, Wakefield) - Posted 6 years ago
Very helpful staff talked me through different wood for my floor ,selection off choice was the best i had researched. Would not hesitate in recommending this firm
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(Floorstore, Wakefield) - Posted 6 years ago
Excellent product, excellent service from sales to fitting, definitely will come back and recommend to others. Thank you
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(Floorstore, Wakefield) - Posted 6 years ago
Great quality and the carpet fitters were superb. We are long standing customers and are never disappointed
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(Floorstore, Wakefield) - Posted 6 years ago
Excellent service and a great price. Will be back for more laminate flooring in the near future.
Helpful Report
(Floorstore Outlet, Regent Street) - Posted 6 years ago
Liam from floorstore was brilliant I always order flooring via Liam and the flooring was at a great price and came well packaged the next day. Great work
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(Floorstore, Trade) - Posted 6 years ago
The service in the store was very good, the service I got from the person fitting the floor was excellent and could not fault his work in any way, it in the future when I get another floor laid I would request the same person to lay the floor
Helpful Report
(Floorstore, Leeds) - Posted 6 years ago
very good, very friendly.
Helpful Report
(Floorstore, Wakefield) - Posted 6 years ago
Excellent service and floor. Peter (the fitter) has a fantastic eye for detail and would highly recommend him. I will definitely use Floorstore and Peter for any future projects.
Floorstore 5 star review on 9th February 2019
Helpful Report
(Floorstore, Leeds) - Posted 6 years ago
Floorstore is rated 4.8 based on 234 reviews