Flooret Reviews

Name: Flooret
Address: 9222 Polaris Lane Suite A, Lacey, Washington
Rating: 4.79

4.8 Rating 2,080 Reviews

96 %

of reviewers recommend Flooret

4.8

Based on 2,080 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Flooret:

We make floor shopping easy with Climate Neutral floors, designer-curated colors & the highest quality materials—delivered.

Visit Website

Email:

john@flooret.com

Location:

9222 Polaris Lane Suite A,
Lacey
Washington
98516

Flooret 5 star review on 4th January 2025

536

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is exactly what we needed to see. We plan to purchase after the kitchen is done. Thank you”

Helpful Report

Posted 2 years ago

“Love the various colors of Nakan. Like how it would blend with different colors of wood accents, And LOVE the narrow planks of craftsman.”

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Posted 2 years ago

“Great Customer Service Samples were large enough for us to fully evaluate the product”

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Posted 2 years ago

“Very impressed with all the samples I received. It was super fast shipping, well packaged and obvious at first sight these floors are a big step above the rest. Will be ordering soon.”

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Posted 2 years ago

“We placed 2 sample orders with Flooret. The first order they sent the wrong sample. Customer service was quick to respond and replaced the sample order by sending 2 additional boards. Then we ordered a few more samples to make sure we had all our options. Glad we did! It is hard to get an idea by looking at a picture online. Shipping was quick through FedEx. We will be ordering soon for our basement!”

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Posted 2 years ago

“The samples were delivered quickly and are a large size. They seem like a good quality option and I am most likely going with these floors with our new build. We now just have to decide on which color! Both options we received were very nice!”

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Posted 2 years ago

“Shipment was very quick. Recieved both cut and long plank samples. Packaging was great. Looking forward to ordering from flooret once i decide on the color”

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Posted 2 years ago

“The samples are pretty and look to be very durable. The price point for the quality seems like a much better deal than a lot of other products. So far they seem very responsive to any questions.I am still trying to figure out if I love Nakan!”

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Posted 2 years ago

“Received samples and they were exactly as the full size tiles.very happy with my purchase and would recommend them to future purchasers.”

Flooret 5 star review on 25th March 2022

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Posted 2 years ago

“The samples I ordered came super quick and are by far the best quality of vinyl flooring I’ve seen. The grain looks like authentic wood and has a real lux quality. I’m loving the Soho color!!!”

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Posted 2 years ago

“Various reviewers on Houzz raved about Flooret so I ordered a whole bunch of samples. The samples arrived quickly, in perfect shape. I asked a question about insulation, and it was answered promptly and thoroughly. The appearance of the samples is terrific, and you can't beat a 40 mil wear layer, so I will be using Flooret for my new 3 season room.”

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Posted 2 years ago

“I haven't made a final decision on color, so I'm only reviewing the samples, but so far my experience has been good. Samples arrived quickly and were high quality compared to other samples I picked up locally. Being able to get full plank samples has been key in helping us visualize the space.”

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Posted 2 years ago

“Very good quality product, good price, easy to reach by phone, knowledgeable, helpful and exceptionally friendly and respectful staff.”

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Posted 2 years ago

“I live the quality and look of the flooring samples I ordered. One drawback is I love them so much i can't pick which is my favorite!”

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Posted 2 years ago

“Very helpful in our selecting our new floor. Our project begins this weekend, Thanks”

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Posted 2 years ago

“So far Flooret far exceeds any other company I have worked with in regards to customer service and quality.”

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Posted 2 years ago

“Updated review: Flooret reached out and was kind enough to resend samples so I appreciate their concern and customer service! Updated my review accordingly. - - - - - - - - - - - - - - Samples were great but they arrived dirty and damaged - customer service reps were of no avail and I had to make my point several times before they realized how disappointing it was to receive samples that were blackened and on some parts I was not sure if it was dirty or part of the design which completely defeats the purpose of having samples. We are going to consider other flooring companies now because of this experience.”

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Posted 2 years ago

I'm very sorry we weren't able to resolve the issue with your samples to your satisfaction. Please e-mail us at support@flooret.com and we'll do what we can to make it right!

Posted 2 years ago

“The finish is harder & thicker than big box store floors. I love the large sample, it let's me get a better feeling for the grain.”

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Posted 2 years ago

“The sample is beautiful but it arrived broken.”

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Posted 2 years ago

“beautiful flooring, high-quality sample.”

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Posted 2 years ago

Flooret is rated 4.8 based on 2,080 reviews