FloryDay Reviews

Name: FloryDay
Rating: 3.16

3.2 Rating 653 Reviews

54 %

of reviewers recommend FloryDay

Company Reviews

Questions

Metrics

3.2

Based on 653 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	1.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely dreadful quality- complete waste of 20 + pounds! Didn’t bother to try to send back or try for refund after reading other reviews! Put straight in bin- the so-called jumpsuit that is! TOTAL SCAM”

Helpful Report

Posted 5 years ago

Hi Vicky O'Brien , Thank you for your feedback. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number so that we can contact you as soon as possible. Or please send the email to feedback@floryday.com with the title "" reviews+ your order number "". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday

Posted 5 years ago

“Floryday : https://www.floryday.com/fr/Robes-Decontracte-A-Pois-Sans-Manches-Maxi-m1293900 ALIEXPRESS : € 6,45 41%de réduction | Oufisun été sans manches à pois imprimé robe mi-décontracté femmes mode robes 2019 nouvelle a-ligne Boho élégant brun longue robe https://s.click.aliexpress.com/e/c7gNvF8y”

Helpful Report

Posted 5 years ago

“Really poor quality clothes nearly impossible to contact them not a Uk address I think they hope you’ll give up & not get a refund I certainly would never buy from them again it took a lot of effort & time to get my money back”

Helpful Report

Posted 5 years ago

“Ordered three blouses but none are particularly good. Decided to return one but it seems impossible. I tried the online chat and the email they gave me was not deliverable. DON’T BUY FROM THIS CHINESE COMPANY.”

Helpful Report

Posted 5 years ago

Hi . Thank you for your feedback. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number so that we can contact you as soon as possible. Or please send the email to feedback@floryday.com with the title "" reviews+ your order number "". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday

Posted 5 years ago

“I ordered from them ! Never Again ! Two Months Later I recieve my order it was very cheaply made ! They have No Phone Number ! I Sent my order back ,never heard a word from them !!! Had to get money back from my bank !! SCAM !!! They keep Changing their Name !!! Big Red Flag!!!”

Helpful Report

Posted 5 years ago

“Ordered a dress which took 7 weeks to arrive. Chased it up over and over again but made no difference. When it did arrive the dress was such poor quality I did not even try it on but returned it immediately. The material was very cheap and the hem was unfinished just cut and left. It was not as the picture at all. I am waiting for my refund but have no confidence that it will be quick, in addition despite the dress being not as described I have to pay the return postage. I will not buy from them again.”

Helpful Report

Posted 5 years ago

“Size and appearance of swimsuit was not accurate at all. Ran extremely small- wish I would have seen these reviews before I purchased from them. Don’t waste your time, returning doesn’t sound like it wd be easy.. 😫🙈”

Helpful Report

Posted 5 years ago

“High postage to start but thought worth a try. No return or refund policy for swimwear. The item I ordered was sold as size 12, my dress size with all national companies, their item was very small, should be sold as a 10 not 12. I will definitely not be recommending them to anyone”

Helpful Report

Posted 5 years ago

“The quality of the merchandise is very bad. It doesn’t look like the one on the picture. I will never buy from them again. I’m dealing with the customer service right now. Have not heard from them yet.”

Helpful Report

Posted 5 years ago

“Stay well away from this company, paying high costs for shipping only to know its not getting to you in the allotted time that you have paid for ... their response time is slow and when you chat them they just answer its in transit ?? they raise a ticket then NOTHING ... if you take notice of this "Just read the small print" its ALL coming from china”

Helpful Report

Posted 5 years ago

“dress was supposed to be linen. It is a poly weave, More like a sweater dress. Cotton t-shirt was slick thin, poly/ satinette? only gives 7 days to return. Takes a month to get here. DO NOT RECOMMEND.”

Helpful Report

Posted 5 years ago

“I sent back a dress to them, but I didn't get any credit from them as they promised me. They don't refund any items. I lost money. Watch out, this company is not honest.”

Helpful Report

Posted 5 years ago

“Billigware. Keinen Cent wert.”

Helpful Report

Posted 5 years ago

“I ordered goods. Then cancelled the same day for a refund. The pending money was still taken and now it says the goods are on route. Even though they sent email to say they are aware of cancellation”

Helpful Report

Posted 5 years ago

“molong or why the money has been taken. no trace of the goods. Absolutely terrible experience and will never order from them againney taken no goods received no email from them. Live chat rude and off hand no explanation why delivery is so k”

Helpful Report

Posted 5 years ago

“I ordered a dress for a wedding. Nothing, not even any communication that they had received the order. They took the money and I waited but nothing happened. I still waited but nothing, then I got my bank statement and it looks like the money was put back, no explanation, nothing. I think the service and communication was dreadful.”

Helpful Report

Posted 5 years ago

“Ordered a dress for a wedding took nearly 3 weeks to arrive, then the sizing was wrong, returned but although told I would get my refund still waiting 2 weeks later. Rubbish communication.”

Helpful Report

Posted 5 years ago

“No one replies to my requests. Tracking # not valid. Several attempts to contact with no reply. This was for my grandaughters wedding and now I have to find another dress. No way to call.....just chat or emails that are ignored”

Helpful Report

Posted 5 years ago

“Did not receive Dress ordered. Live chatted twice, no response. Tracking # was not valid. This dress was for my granddaughter’s wedding and this left me without a dress, had to scramble to find another dress. Never will use this site again. You can only submit a good review, site gives you a hard time with only 1 star......”

Helpful Report

Posted 5 years ago

“Placed an order on 5/18...still waiting for items to be shipped. No real responses to emails, only automated responses. They were quick to take my payment but not quick to get my order filled. IS THIS AN ONLINE HOAX???”

Helpful Report

Posted 5 years ago

FloryDay is rated 3.2 based on 653 reviews