FloryDay Reviews

Name: FloryDay
Rating: 3.17

3.2 Rating 652 Reviews

54 %

of reviewers recommend FloryDay

Company Reviews

Questions

Metrics

3.2

Based on 652 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	1.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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feedback@floryday.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“China junk made stuff. Don’t waste your money! Owner must be a big thief! Scam!”

Helpful Report

Posted 5 years ago

Hi Thank you for your feedback.Please take our deepest apologies for all the problems you encountered. We believe all customers deserve the best quality products and highest levels of service. We hope every customer will be delighted with every purchase, but we also understand that not everything can be perfect. Would you please tell us your order number so that we can contact you as soon as possible. Or please send the email to feedback@floryday.com with the title "" reviews+ your order number "". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday

Posted 5 years ago

“Very pleased”

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Posted 5 years ago

“Placed order then read bad reviews and lead time for delivery of items. I ordered the items for a wedding which was in 2 weeks time. I didnt realise they were coming from China. Got really worried. So i emailed them with my concerns and was going to cancel. But they assured me i would recieve them in good time. WELL!!! They did arrive in good time. All items were as in photograph. Didnt give 5 stars as all items were crammed into a small box.”

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Posted 5 years ago

“Great service and great customer service”

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Posted 5 years ago

“I’m Delighted with the dress I bought the size was correct”

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Posted 5 years ago

“One of my favourite tops is a white one I bought from FloryDay.”

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Posted 5 years ago

“Sizes very good, lovely styles, sleeves & collars which older people prefer. Generally very good”

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Posted 5 years ago

“Everything I ordered I was very pleased with and will be looking to order again from”

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Posted 5 years ago

“Very pleased with the quality of the goods and sizing. Plenty of lovely comments when I wore goods on hols. I have already ordered some more goods😁”

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Posted 5 years ago

“I love the dress, the only reason I have not given an Excellent mark is because the Shoulders are a little too narrow. Otherwise, colours are lovely and fit is good.”

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Posted 5 years ago

“I am really happy with the dress, it is so comfortable and easy to wear,”

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Posted 5 years ago

“Superb service, would recommend.”

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Posted 5 years ago

“Very comfortable to wear and good service!”

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Posted 5 years ago

“The beautiful dress I purchased from you is my favourite. Fabulous site . Thankyou floryday . Would definitely buy from you again . X”

Helpful Report

Posted 5 years ago

“I was a customer from the UK. I ordered a number of items delivery was about two and half weeks, I was informed of this when I ordered. The items come up a little larger than uk sizes. I decided that only three of the items fitted and I would need to send the others back. I would say the quality of clothes is on a par with Dorothy Perkins. I contacted Floryday as per instructions to return goods. They give you three options to return goods. They offered me to keep goods and returned the money on the items that were unsuitable. They responded promptly and money returned quickly. I would highly recommend this company I found them to be attentive and prompt in their communication.”

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Posted 5 years ago

“Everything arrived”

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Posted 5 years ago

“Good quality product”

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Posted 5 years ago

“I'm at work an couldn't get in building. So the didn't call or a way to know what time to be home.”

Helpful Report

Posted 5 years ago

Hi Thank you for your feedback. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number so that we can contact you as soon as possible. Or please send the email to feedback@floryday.com with the title "" reviews+ your order number "". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday

Posted 5 years ago

“Floryday customar care number 7604028044//6289445623//7604028044//6289445623//Floryday customar care number 7604028044//6289445623//7604028044//6289445623//Floryday customar care number 7604028044//6289445623//7604028044//6289445623//Floryday customar care number 7604028044//6289445623//7604028044//6289445623//Floryday customar care number 7604028044//6289445623//7604028044//6289445623//Floryday customar care number 7604028044//6289445623//7604028044//6289445623//Floryday customar care number 7604028044//6289445623//7604028044//6289445623//Floryday customar care number 7604028044//6289445623//7604028044//6289445623//Floryday customar care number 7604028044//6289445623//7604028044//6289445623//Floryday customar care number 7604028044//6289445623//7604028044//6289445623//Floryday customar care number 7604028044//6289445623//7604028044//6289445623//Floryday customar care number 7604028044//6289445623//7604028044//6289445623//Floryday customar care number 7604028044//6289445623//7604028044//6289445623//Floryday customar care number 7604028044//6289445623//7604028044//6289445623//Floryday customar care number 7604028044//6289445623//7604028044//6289445623//Floryday customar care number 7604028044//6289445623//7604028044//6289445623//Floryday customar care number 7604028044//6289445623//7604028044//6289445623//Floryday customar care number 7604028044//6289445623//7604028044//6289445623//Floryday customar care number 7604028044//6289445623//7604028044//6289445623//”

Helpful Report

Posted 5 years ago

Hi Rahool , Thank you for your review. Is there anything we can help you?Would you please tell us your order number so that we can contact you as soon as possible. Or please send the email to feedback@floryday.com with the title "" reviews+ your order number "". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday

Posted 5 years ago

“I only have positive experiences with FloryDay. Shipments are fast and if a claim occurs, Floryday resolves it professionally. I am personally very happy with the service and quality of your beautiful clothes”

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Posted 5 years ago

FloryDay is rated 3.2 based on 652 reviews