FloryDay Reviews

Name: FloryDay
Rating: 3.16

3.2 Rating 653 Reviews

54 %

of reviewers recommend FloryDay

Company Reviews

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Metrics

3.2

Based on 653 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	1.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trying to return items is almost impossible.”

Helpful Report

Posted 5 years ago

“Very frustrating still waiting for a parcel ordered 6th April and told it’s lost by yodel , have asked fur a refund or replacement and told to wait and be patient”

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Posted 5 years ago

“I was going to order a dress for my daughters upcoming baby shower but now I’m afraid to order anything from them. So sad.... the dress is absolutely gorgeous. But I can’t afford for it to be late or for my cc to be overcharged.”

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Posted 5 years ago

“Many thanks to everyone who has written a true review of your purchases. I was going to buy 2 dresses from the site, but now I won’t be. Sorry that you’ve had such bad experiences.”

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Posted 5 years ago

“Dont buy thats all i can say.”

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Posted 5 years ago

“I believe this is a SCAM floryday is doing. When I was placing the order it says standard shipping is $5.99 and expedite shipping is an additional charge of $4.99. I selected and they charged me for expedited shipping then sent the dress standard shipping, stealing my money. They refuse to help in any way. Their resolution was for me to be patient, I paid for 2 day shipping so it was here in time for an event. It was not here in time I don't want it. I placed the order on Thursday May 2nd at the latest the dress should have been delivered on Monday May 5th. It is now Monday May 13th and no dress they say it will at least another 18 days till delivery. I have contacted them several times to no avail. I no longer want the dress or need the dress. I honestly believe this is a SCAM and they are stealing peoples money. I have proof from my receipts I took screenshots to prove they are stealing money. They are rude and dismissive.”

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Posted 5 years ago

“Run away as fast as you can. This is a foreign company doing biz in the USA. Their marketing is irresistible BUT the product is flimsy and poor quality. Masters of deception. I had to search like a detective to find an email for their customer service. Finally I found it. They said return to an address in the Midwest and photo the post office receipt. I did that. I even got a signed acceptance receipt and paid to certify the package. I sent all this as instructed. They said I would be credited. Now 2 months later......NOTHING. No credit issued. Total ripoff company. Pinterest must remove their adds !!”

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Posted 5 years ago

“OMG, big mistake to order. It took two months to receive the order. it was not deilvered to the door. all 4 dresses were in the mailbox. I took a long time toget my refund after a terrible return process.”

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Posted 5 years ago

“The item I ordered in good faith was nothing like the one I received! The material was dreadful and the style too. Nothing like the image; and I religiously stuck to their size guides but the dress I received would have fit a baby elephant! I must say the customer service team did answer my queries and did their best to pacify me with a 70% off my next order! As if. I opted to return it and have received the initial cost of the dress but am £10 out of pocket for delivery/return costs. My advice....., steer well clear!”

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Posted 5 years ago

“Still waiting to receive my order. Ordered back in March and they say they sent to the wrong address. They are contacting me on FB which is kind of weird. oh well, FB and Pinterest should pull their ads.”

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Posted 5 years ago

“Was going to buy, but then common sense said "read reviews first". So I did. NEVER GOING TO ORDER FROM THESE SCAMMERS! Thanks for aharing your reviews everyone. This company should be shut down!”

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Posted 5 years ago

“If I could give zero stars I would. This company is a giant rip off! They charge you for goods that are never delivered and when you request a refund, they reply that you can return the clothing pursuant to their return policy. But, the orders are never delivered in the first place. I ordered four blouses at a cost of $125 on April 10, 2019. It is May 9, 2019 and I still don't have the blouses. The full charge showed up on my credit card. I was given a tracking number, which shows the order was shipped from China and turned over to USPS on April 15. I am contesting the charge on my credit card. Giant hassle. Don't be tempted! I which I had read the reviews on this site before being taken by this fraudulent company.”

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Posted 5 years ago

“They are a right shower. Sent shoes that were too small and then only partially refunded me for their mistake. Beware of using them. And also the quality was poor.”

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Posted 5 years ago

“Anyone thinking about ordering from this company please check all the very bad reviews FIRST! I wish I had! I am going to contact Watchdog and see if they are interested in investigating this company.”

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Posted 5 years ago

“Welp, after reading these reviews, I will no be purchasing anything from this site. Got burned once! Never again.”

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Posted 5 years ago

“Very excited to see lovely fashion items at great prices then looked at reviews, come on FloryDay get your act together, so many disappointed customers. Won't be ordering now.”

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Posted 5 years ago

“We have not received our item. Constant emails to them with NO response. Dress needed 4 a wedding. No contact phone number. Fuming.”

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Posted 5 years ago

“whatever you do don't order from this company, they just take your money and you get nothing. I placed my order 7 weeks ago and still nothing and they just say too bad we sent it. BEWARE”

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Posted 5 years ago

“Dress did not fit. Way to small. Do not order from them.”

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Posted 5 years ago

“I have just spent over an hour online trying to return two dresses I purchased. They charge your card when you order, not when merchandise is received, delivery times can be 10-18 days, and the return process is difficult. While the designs and colors look beautiful online and in person, the fabric is cheap, and my two dresses were made in China. I have purchased clothing made in China before and they treat the cloth with chemicals that can cause rashes. If you order, make sure to take specific measurements so you can purchase the correct size. I would also look for fabric content, country of origin, and check out their return policy. As far as I can tell you will never be able to talk with a human being to get your questions answered. I didn't ask the right questions, and that is on me. Don't make the same mistakes I did.”

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Posted 5 years ago

FloryDay is rated 3.2 based on 653 reviews