"Never buy from them. They don\u2019t indicate if they\u2019re artificial flowers. They said I could return the item for a full refund in which I did. I even sent the tracking information and checked it had been delivered and returned. And when I messaged where\u2019s my refund I get no response. They never reply over email. Someone was talking to me on Instagram and once I returned it they stopped replying. Absolute scammers. I have proof of delivery of return. Robbed my money. Do no order from them"

"Awful service!!!\r\nI recently had the unfortunate experience of ordering from Flowers Box London, and I must say that it was an absolute disaster. The company's claim of providing exceptional service and timely deliveries turned out to be nothing but false promises.\r\n\r\nFirstly, I paid extra for the exact date delivery, but to my utter dismay, the flowers never arrived on the specified day. It was a special occasion, and I had hoped to surprise my loved one with a beautiful bouquet, but instead, all I got was disappointment. The lack of punctuality and failure to meet the promised delivery date reflects poorly on the company's professionalism and reliability.\r\n\r\nTo make matters worse, the cake that I had specifically ordered was nowhere to be found. It seemed to have dissipated into thin air, leaving me puzzled and frustrated. Not only did I pay for a product that I never received, but the absence of any explanation or effort to rectify the situation left me deeply unsatisfied. It's unacceptable for a company to disregard customer expectations and deliver subpar service.\r\n\r\nFlowers Box London has proven to be an awful company with a complete lack of attention to detail and a blatant disregard for customer satisfaction. Their failure to fulfill basic expectations has left me feeling cheated and disheartened. I strongly advise against placing any orders with this company if you value your time, money, and overall experience.\r\n\r\nAlso flower what my mother had luck to receive was dead!!! Feel sorry that i can't attach a file with the picture.\r\n\r\nIn conclusion, my encounter with Flowers Box London was nothing short of a nightmare. From the failed delivery to the missing cake, it's evident that this company lacks the necessary competence and commitment to providing a satisfactory customer experience. Save yourself the trouble and seek out a reputable and reliable flower delivery service elsewhere.I recently had the unfortunate experience of ordering from Flowers Box London, and I must say that it was an absolute disaster. The company's claim of providing exceptional service and timely deliveries turned out to be nothing but false promises.\r\n\r\nPlease be aware that this company are very rude, never reply to my claim, delivery if you pay extra it will be with Royal Mail and the flower will be dead in the box!!!! Spend \u00a3240 for nothing !!!!\r\n\r\nSCAM!!!!!"