FLR Group Reviews

Name: FLR Group
Address: Unit 25, Monkspath Business Park, Highlands Road, Solihull
Rating: 4.88

4.9 Rating 321 Reviews

98 %

of reviewers recommend FLR Group

Company Reviews

Questions

Metrics

4.9

Based on 321 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01213146609

Email:

enquiries@flr.co.uk

Location:

Unit 25, Monkspath Business Park, Highlands Road
Solihull
B90 4NZ

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FLR Group 5 star review on 22nd June 2018

Andy B

FLR Group 5 star review on 5th March 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great range, helpful staff, quality product made in Coventry and expertly fitted.”

Helpful Report

Posted 6 years ago

Thank you Josie for taking the time to post a review of your experience with us. We are glad you were pleased

Posted 6 years ago

“As always we were very well looked after at FLR. Great team.”

Helpful Report

Posted 6 years ago

Thanks for your excellent review Chris

Posted 6 years ago

“Great quality floor and fitting.”

Helpful Report

Posted 6 years ago

Thank you for your review. We are glad you were pleased with our service

Posted 6 years ago

“Very friendly and knowledgeable staff. Everyone was happy to spend time explaining options and demonstrating on screen display technology which was very helpful.”

Helpful Report

Posted 6 years ago

Thank you for your excellent review. We are glad you felt welcome in the showroom and found the service you received useful

Posted 6 years ago

“FLR gave good customer service. Clear advice and quotation. The fitter was professional and provided excellent workmanship.”

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Posted 6 years ago

Thank you for your super review. We are pleased you found our service excellent

Posted 6 years ago

“The service from start to finish was very professional and informative. Would definately recommend this company for the future. Ms Gray”

Helpful Report

Posted 6 years ago

Thank you for your excellent review and recommendation

Posted 6 years ago

“Fantastic showroom with samples of the full the Amtico range. Really helpful and supportive staff who helped us with our choice.”

Helpful Report

Posted 6 years ago

Thank you Geoff for your super review.We are glad you enjoyed our showroom and pleased that our staff were able to help you. We look forward to seeing you again soon

Posted 6 years ago

“We are very happy with the new kitchen floor you have fitted. The flooring staff are very professional. We would recommend your company.”

Helpful Report

Posted 6 years ago

Thank you for your recommendation! We are glad you are enjoying your new floor

Posted 6 years ago

“Their showroom is excellent and we had more than enough time to look at the options for our Amtico floor. The visit from the estimator was friendly and discussed with us our design. When it came to fitting, the fitter was great. He was friendly, very neat and clean in installing it, and discussed any issues with us. For example we did change the design slightly for our floor when he was with us, and he provided valuable insights to how it could look. We are really pleased with the whole project.”

Helpful Report

Posted 6 years ago

Thank you for including the a picture with your review. We are glad to hear that you are happy with your floor.

Posted 6 years ago

“Good clear advice given”

Helpful Report

Posted 6 years ago

We are pleased you had a pleasant service in our showroom

Posted 6 years ago

“Professional staff, happy to spend time with us to discuss our options and keen to give advice and help.”

Helpful Report

Posted 6 years ago

Thank you for your excellent review. We are pleased that we were of assistance to you

Posted 6 years ago

“Brilliant staff member greeted us, made us feel welcome and was very knowledgeable”

Helpful Report

Posted 6 years ago

Thank you for your excellent review of the service you received when visiting our showroom. We are glad it was a worthwhile visit

Posted 6 years ago

“VERY helpful young lady. Organised.”

Helpful Report

Posted 6 years ago

Thank you for your review. Glad we could help

Posted 6 years ago

“Visiting your showrooms at Monkspath Business Park recently, I was very impressed by the helpfulness and invaluable assistance given to us by your excellent receptionist. Well done. Mr PJ Williams”

Helpful Report

Posted 6 years ago

Thank you for taking the time to place your super review. We are glad you were pleased with your visit and the service you received

Posted 6 years ago

“Wonderful service and people all professional as always.”

Helpful Report

Posted 6 years ago

Thank you for reviewing our service Mrs Heard. We are pleased to be of assistance again

Posted 6 years ago

“I received excellent help and advice from David and Adam. My floor was expertly fitted by Steve who had to work under difficult circumstances but remained professional at all times! I would highly recommmend the FLR group to anyone.”

Helpful Report

Posted 6 years ago

Thank you for your superb review Mrs Page. We will make sure that your comments are passed on to David, Adam and Steve.

Posted 6 years ago

“Visited FLR after recommendation froma friend. Very friendly and professional reception who took time to show us around the Amtico and Karndean showrooms. Lot of choice. No high pressure sales people. Would definitely recommend if you are looking at flooring options.”

Helpful Report

Posted 6 years ago

Thank you for your excellent review praising our service and showrooms. We hope to see you again soon

Posted 6 years ago

“Warm friendly greeting on arrival. Knowledgeable informative advice re matching existing flooring. Samples given to take home for comparison. Questions welcome and answered clearly and second opinion sought from colleague for clarification. Would definitely recommend this company.”

Helpful Report

Posted 6 years ago

Thank you for your kind review of our company. We are so glad your visit was a pleasant and informative experience

Posted 6 years ago

“We were greeted by a lovely young lady who made us feel very welcome as we did not have an appointment. As we knew nothing about the different flooring's we were shown around and the different types explained, and our requirement were taken into account (having a large puppy and grandchildren to take into account!) We were very impressed with what we saw and will be placing an order shortly. Thank you”

Helpful Report

Posted 6 years ago

Thank you for taking time to place a review of your showroom visit Heather. We appreciate your positive comments and glad our information was useful. We look forward to hearing from you again

Posted 6 years ago

“Debbie was very welcoming and clear in her understanding of my flooring requirements. She sent me away with a good range of samples and I am sure I will be ordering my new office floor from FLR Group very shortly”

Helpful Report

Posted 6 years ago

Thank you for your review and very positive comments. We will make sure we pass them on to Debbie

Posted 6 years ago

FLR Group is rated 4.9 based on 321 reviews