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FLR Group Reviews

4.9 Rating 321 Reviews
98 %
of reviewers recommend FLR Group
4.9
Based on 321 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read FLR Group Reviews
Visit Website

Phone:

01213146609

Email:

enquiries@flr.co.uk

Location:

Unit 25, Monkspath Business Park, Highlands Road
Solihull
B90 4NZ

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Excellent service from start to finish. Nothing was too much trouble and all the staff and fitters were friendly and helpful. We had 3 varieties of flooring fitted - Amtico, carpet and carpet tiles. I would not hesitate to recommend FLR Group.
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Posted 6 years ago
Thank you Sue for your super review of your experience with FLR.
Posted 6 years ago
Helpful staff, felt valued
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Posted 6 years ago
Thank you Lucie for your kind comments. We are glad to be able to help
Posted 6 years ago
Very accommodating and professional. I arrived without an appointment but was dealt with immediately. Sarah was knowledgeable and helpful. Impressive showroom and lots of options to choose from on show. Will be in touch for a quote very soon.
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Posted 6 years ago
Thanks for your excellent review Mike. We will make sure we pass on your comments to Sarah
Posted 6 years ago
Very helpful receptionist / assistant
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Posted 6 years ago
Thank you for your review. We are pleased to help
Posted 6 years ago
Fab show room ! Really impressed ! We will be in touch for a quote as soon as our house is build ! Really professional staff ! We look forward to using you.
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Posted 6 years ago
Thank you for your super reivew Aimee. Glad you liked our showroom and we look forward to seeing you again soon
Posted 6 years ago
I have been a customer of FLR Group since they were in Kings Heath. A warm friendly approach is given to customer service as well as helpful advice and information.
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Posted 6 years ago
Thank you for returning to us again. Your positive comments regarding our service and staff are very much appreciated
Posted 6 years ago
Great service and would use again,fitters were perfect May thanks
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Posted 6 years ago
Thanks Nigel for taking the time to post such positive comments regarding your experience with us. Most appreciated
Posted 6 years ago
The 1st visit was very good and the fitting of the floor good
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Posted 6 years ago
Thank you for your comments David. We are pleased you were satisfied with our service
Posted 6 years ago
First class support from a member of staff who supplied numerous samples for me to take home. I will definitely return to continue my search for suitable flooring.
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Posted 6 years ago
Thank you for taking the time to post a review of your experience with us. So pleased it was a positive one
Posted 6 years ago
Very helpful lady assistant lovely showroom
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Posted 6 years ago
Thank you for your review Ann. We are glad you found our staff helpful and enjoyed our showroom
Posted 6 years ago
Extremely helpful and very knowledgeable about the product. Provided valuable advice on suitability and installation and enabled us to find exactly what we were looking for. We would recommend FLR group to others and will be using them again in the future.
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Posted 6 years ago
Thank you for your excellent review. Glad you found just what you were looking for and we look forward to seeing you again in the future
Posted 6 years ago
Thank you for your super review of your experience with us. We look forward to welcoming you back in the future
Posted 6 years ago
Very welcoming in showroom, no pressure to make any decisions. Fixed price quoted, so no annoying bartering to worry about. The fitter did a great job and was a really nice guy, so although the job took a few days it wasn't a problem having him in the house for so long! The product is expensive and only time will tell how the floor wears, but end result really is a lovely looking floor. Would use FLR again.
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Posted 6 years ago
Thank you for your super review of FLR. Glad you found all of our staff helpful and feel sure you will continue to enjoy your floor for years to come.
Posted 6 years ago
We had Amtico Signature flooring done by FLR in November 2017; it covered a fairly large area (over 50 m^2). FLR staff were meticulous, skilful and highly professional. The floors were prepared with great care and tiles were finished to a high standard, including edging to the skirting boards and around the toilet. Our experience with FLR has been great, and we have no hesitation in recommending them. Dr &Mrs Ali
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Posted 6 years ago
Thank you for taking time to post such a positive review of your experience with FLR. We pride ourselves on our professionalism and workmanship and were pleased it was appreciated.
Posted 6 years ago
FLR group are very professional and efficient.
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Posted 6 years ago
Thank you for your positive review of your experience with FLR. Your comments are very much appreciated
Posted 6 years ago
Great showroom - Maddie was very helpful - found what we wanted-will be placing order as soon as house completion goes through
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Posted 6 years ago
Thank you Paul for your lovely comments. We will make sure we pass them on to Maddie
Posted 6 years ago
We have just had a significant amount of Kardean flooring laid - it took a week. Throughout we have found FLR to be professional, competitive and a firm with excellent workmanship. Would happily use them again.
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Posted 6 years ago
Thank you for your excellent review of your experience with us from start to finish. We appreciate your positive comments
Posted 6 years ago
Very responsive - kept me updated. Straightforward, honest and competitive on price. A delightful company to work with and a special mention for Adam Kaid who was fantastic.
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Posted 6 years ago
Thank you for your super comments of your experience with us. We will definitely pass your review to Adam
Posted 6 years ago
FLR were extremely helpful, reliable and professional from start to finish. My hall floor and cloakroom have been transformed.
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Posted 6 years ago
Thank you for your excellent review. We are pleased to be of service to you
Posted 6 years ago
Really warm and friendly staff who are always there to help you and assist with any needs you have. Superb professional premises which epitomises the quality of personnel at FLR
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Posted 6 years ago
Thank you for your excellent review of your experience with us. Your kind comments are very much appreciated
Posted 6 years ago
Maddie was informative, supportive and patient. I was happy also when she made me a cup of tea! I'm pleased I didn't suffer any hard-sale techniques. Smart showroom too.
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Posted 6 years ago
Thank you for your excellent review and lovely comments about Maddie. We will make sure they are passed on
Posted 6 years ago
FLR Group is rated 4.9 based on 321 reviews