FLR Group Reviews

Name: FLR Group
Address: Unit 25, Monkspath Business Park, Highlands Road, Solihull
Rating: 4.88

4.9 Rating 321 Reviews

98 %

of reviewers recommend FLR Group

Company Reviews

Questions

Metrics

4.9

Based on 321 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01213146609

Email:

enquiries@flr.co.uk

Location:

Unit 25, Monkspath Business Park, Highlands Road
Solihull
B90 4NZ

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FLR Group 5 star review on 22nd June 2018

Andy B

FLR Group 5 star review on 5th March 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My Wife and I were very impressed with the showroom and the manner of which the staff were with us. We will definitely use FLR in any work we may have in the future.”

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Posted 7 years ago

Thank you for taking the time to post such an excellent review of your experience with us. It is very much appreciated

Posted 6 years ago

“Fantastic showroom! Staff were friendly and knowledgeable. Will be telling friends about this fabulous showroom a much nicer experience than the big chains.”

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Posted 7 years ago

Thank you John for a super review. So pleased you enjoyed your visit and the personal touch we offer

Posted 6 years ago

“The work was carried out to an excellent standard. Paddy turned up on time each day and was focused on the job throughout. The end result couldn't be better and we are extremely pleased. This was the living room and we'll definitely be calling FLR again for the hall.”

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Posted 7 years ago

Thank you for your excellent review of your experience with us Peter. We are glad you were pleased with the standard of workmanship and hope you are enjoying your new floor

Posted 6 years ago

“Customer service was excellent and was shown choices I was no aware of”

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Posted 7 years ago

Thank you for taking the time to post a review. We are pleased you had an informative visit to our showroom

Posted 6 years ago

“The staff were very welcoming and knowledgeable, this has helped us to make a more informed decision about the flooring in our new house. we now have an appointment to discuss our new flooring in greater detail.”

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Posted 7 years ago

Thank you for your excellent review. We are glad you had a positive experience during your visit to our showroom

Posted 6 years ago

“Your staff were very polite and helpful and arranged for a home visit”

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Posted 7 years ago

Thank you for your review of your visit to our showroom. We are glad to be of assistance

Posted 6 years ago

“Jo explained all the products in detail and helped us make the perfect choice. Very helpful and lovely floor .”

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Posted 7 years ago

Thank you Tracey for your review of your experience with us. Hope you continue to enjoy your new floor

Posted 6 years ago

“Faith provided very customer care and advice of the various options of carpets .”

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Posted 7 years ago

Thank you for your excellent review of your visit to our showroom - we will pass your comments to Faith

Posted 6 years ago

“The showroom has the full ranges on display. Samples are available to take home. The lady who looked after us was absolutely brilliant. She knew the products well but didn't waste time telling me about things I'd already researched online. Her advise on colours was excellent.”

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Posted 7 years ago

Thank you for your super review - we are pleased your visit to the showroom was such a positive one

Posted 6 years ago

“From start (stunning showroom) to finish (absolutely fabulous Amtico Hallway) the people and fitters were second to none... Even left me the floor cleaner "Free". I did totally recommend FLR to all my friends and family, and now my sister is in the process of having her hallway done too. I will not be using anyone else... Thanks guys/girls”

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Posted 7 years ago

Thank you for your superb review of your experience with us. Thank you also for the recommendations. We hope you enjoy your floor for many years to come

Posted 6 years ago

“Very friendly, very attentive, very helpful.”

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Posted 7 years ago

Thank you for your excellent review of your showroom visit. Glad you were pleased with our service

Posted 6 years ago

“Excellent customer service, will definately recommend and will be definatley purchasing in the future. Thank you.”

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Posted 7 years ago

Thank you for your review Steve. We are pleased you had a worthwhile visit to our showroom

Posted 6 years ago

“individual customer service”

Helpful Report

Posted 7 years ago

Thank you for your review. We are glad you enjoyed our personal attention

Posted 6 years ago

“Sarah very helpful showed me round and made helpful ideas”

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Posted 7 years ago

Thank you for your super review of your visit. We will pass your comments to Sarah

Posted 6 years ago

“The staff were professional and very helpful. He have decided on the flooring we want and will be back as soon as we have to the new apartment. Hopefully August 2017.”

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Posted 7 years ago

Thank you for your excellent review Charles. We are glad we could help in your decision

Posted 6 years ago

“Attentive and helpful staff team on a recent visit to showroom, provided advice on the amtico and karndean flooring options without any pressure sales. Samples and design options brochures provided to take home, and will certainly arrange home quote as soon as other works are complete. A professional and customer focused company without the sales push”

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Posted 7 years ago

Thank you Gary for posting such a favourable review. We are pleased you felt able to browse without pressure

Posted 6 years ago

“Their professional and friendly approach made our visit to the showroom informative & enjoyable. Definitely going to use them for our new flooring for complete downstairs of our house. Price was competitive and with their experience of fitting commercial properties and having contracts with blue chip companies, put my mind as ease.”

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Posted 7 years ago

Thank you for such a super review of your visit to our showroom. We are glad that our staff made it an enjoyable and informative experience

Posted 6 years ago

“The FLR group I had met were a very kind, professional and inspirational small business who have such amazing and great values as well as a great team of people working for them who are very passionate about what they do. Everyone there was so welcoming and very kind. I would 100% recommend this to people who are looking for amazing quality furniture, carpet, walls etc. Thank you for such an amazing day!”

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Posted 7 years ago

Thank you for posting such a positive review of your experience with us. We strive for exceptional customer service and pleased that we exceeded your expectations

Posted 6 years ago

“Very welcoming and professional, thank you.”

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Posted 7 years ago

Thank you for your review of your visit to our showroom. We hope you found it useful

Posted 6 years ago

“The FLR group where a very kind, professional and inspirational small business that has great values and a great team of people working for them who are very passionate about what they do. Would recommend for any flooring solutions and gave me a really good insight into what a good business should look like and the stories told by some of thier staff was very inspiring. Thank You for a great day.”

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Posted 7 years ago

Thanks, Samuel. Glad you enjoyed the experience. GM - FLR

Posted 7 years ago

FLR Group is rated 4.9 based on 321 reviews