FLR Group Reviews

Name: FLR Group
Address: Unit 25, Monkspath Business Park, Highlands Road, Solihull
Rating: 4.88

4.9 Rating 321 Reviews

98 %

of reviewers recommend FLR Group

Company Reviews

Questions

Metrics

4.9

Based on 321 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01213146609

Email:

enquiries@flr.co.uk

Location:

Unit 25, Monkspath Business Park, Highlands Road
Solihull
B90 4NZ

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FLR Group 5 star review on 22nd June 2018

Andy B

FLR Group 5 star review on 5th March 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are really pleased with the service received from the FLR group when we had our Nuneaton offices fitted out. The team turned up on time, were smartly dressed, polite and professional. The surveyor fully understood our requirements and saw the process through from start to finish. Thanks to all involved.”

Helpful Report

Posted 7 years ago

We are really pleased that you were so happy with our service. Thank you for the great review. GM - FLR

Posted 7 years ago

“Visited FLR looking for ideas for Amtico flooring, the person who assisted us was very knowledgable and helpful regarding the range, colours and designs available, would recommend this company.”

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Posted 7 years ago

Thank you for your positive comments and endorsement! We are really glad that we could help you. GM - FLR

Posted 7 years ago

“Fantastic premises and helpful staff”

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Posted 7 years ago

Thank you for such positive feedback. GM - FLR

Posted 7 years ago

“FLR Group fitted the carpet in my parent's flat and the whole experience was fantastic. From the moment that they were shown around the showroom. They were given really open and honest advice on the type and style of carpet to choose and were kept constantly informed and updated on the progress of the order. There was a need to co-ordinate the fitting of the carpet with decorating of the room and delivery of a new sofa and FLR accommodated this with no problem and responded brilliantly to a few changes and moving of fitting dates. Once the guys came to fit the carpet it was a hassle free and pleasant experience with minimum disruption and the fitters even offered to help move the furniture back into the room once they had finished. Overall it was a fantastic service from start to finish and I can't recommend FLR Group highly enough.”

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Posted 7 years ago

Thanks, Adam. Glad you had the full FLR experience! GM - FLR.

Posted 7 years ago

“Hi David Thank you so much for the pleasant surprise getting the flooring done so quickly. The students and staff love the dining and common room area which they are now staying as it is now so cosy. The guys that done the floor was great and went that extra mile by fitting piece of carpet at the door to stop the mess coming on the floor. They were great with the students as they were all asking them questions about what they were doing. Please say a big thank you to them from us all at CVC.”

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Posted 7 years ago

Thank you for such a great review! We are so pleased you were happy with our service. GM - FLR

Posted 7 years ago

“Excellent experience purchasing flooring from FLR Group. They were prompt in forwarding their quote, which was very competitive amongst all the other quotes I received for a large order of Amtico flooring for my (domestic) project. I received good advice during my purchase (by both phone & email) and was kept fully updated on the status of my order and delivery arrangements. I have since recommended them to friends.”

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Posted 7 years ago

Thank you for a glowing endorsement, Calum! I hope you are pleased with your flooring. GM - FLR

Posted 7 years ago

“Fantastic service ! David was clear and helpful with all information given,returned calls when he said and helped as much as he could to meet the budget.Delivery was on time and would definatley use again.”

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Posted 7 years ago

Thanks Simon. Much appreciated, glad we could help. GM - FLR

Posted 7 years ago

“exceptional customer service...nothing more to say!”

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Posted 7 years ago

"Exceptional customer service" is what we like to hear! Many thanks for your business.

Posted 7 years ago

“The service I received when recently having my hall, stairs and landing fitted was excellent. The fitters were very professional and the work was done promptly and to a high standard. I would have no hesitation in recommending FLR in the future.”

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Posted 7 years ago

Thanks, Joan. GM - FLR

Posted 7 years ago

“Very Happy, great top quality service”

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Posted 7 years ago

Thank you. GM - FLR

Posted 7 years ago

“FLR really pushed the boat out in arranging supply of an urgent order. Very impressed.”

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Posted 7 years ago

Thanks, Keith. Glad we could help you out. GM - FLR

Posted 7 years ago

“The Service was impeccable, we didn't know what we really wanted or really what we were looking for and this was made so much easier because FLR steered us in the right direction, and the end result has the WOW!! factor definitely, we are an Art Gallery with 2 floors and FLR helped us achieve 2 different looks for each level with the flooring, upstairs edgy and downstairs cool and contemporary. :0)”

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Posted 7 years ago

Thank you, Karen. This is a fantastic review! Keep an out for us in Touchwood from 16 Jan next year. We will be outside the Apple Store. GM - FLR

Posted 7 years ago

“Prompt attendance to provide quotation and flexible working patterns to ensure work completed with minimal inconvenience to our busy office.”

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Posted 7 years ago

Many thanks for your review. GM - FLR

Posted 7 years ago

“Our new flooring looks fabulous. FLR Group delivered quality products with craftsmanship - attention to detail was excellent. Heidi in Sales listened to our requirements and expectations for the look we wanted to achieve. She made the process easy and a pleasure. I loved the design studio - the presentation of products is first class and impressive. We discovered a gem of a Company in Solihull and have no hesitation in recommending them.”

Helpful Report

Posted 7 years ago

Thank you for a brilliant testimonial, Eileen. Will pass on your comments to Heidi. GM - FLR

Posted 7 years ago

“FLR have done work for me in both a commercial and domestic setting. On all occasions they have been very professional in their work, with a customer centered approach, innovative in problem solving and working to high standards. I have come to trust their advise and would have no hesitation in recommending them.”

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Posted 7 years ago

Thank you, Andrew. What a great review! GM - FLR

Posted 7 years ago

“FLR Group were excellent and finished our job to a high standard.”

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Posted 7 years ago

Thanks for the review, glad you were pleased with the work. GM - FLR

Posted 7 years ago

“helpful and easy to use”

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Posted 7 years ago

Thank you for taking the time to leave a review, Emma. GM - FLR

Posted 7 years ago

“Excellent Service, Great Communication, A professional and reliable service from Start to Finish”

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Posted 7 years ago

Glad you found the service excellent, William. GM - FLR

Posted 7 years ago

“I used FLR when choosing flooring for my house. They have a fantastic showroom with an excellent selection of flooring brands on display. Work was carried out without any hassle. The whole team were a pleasure to deal with and I would recommend them wholeheartedly in the future.”

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Posted 7 years ago

Thanks, David. Delighted to hear such positive feedback. GM - FLR

Posted 7 years ago

“Very professional nothing to hard after meeting the team I felt very comfortable leaving then to achieve what was agreed our meeting initial meeting”

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Posted 7 years ago

Thank you. Glad you felt comfortable with the team and everything was delivered as agreed. GM - FLR

Posted 7 years ago

FLR Group is rated 4.9 based on 321 reviews