“This company does not even deserve a 1 star !!!! Still waiting for a refund which flights cancelled in early April. No calls answered. No emails returned. Looks like there will be a court case due to all the refunds not been given by many. Never use this scam company ever again !!!!”
“Refused to reply to emails after both legs of my return flight were cancelled by the airline. No one answers their telephone. Customer support is zero. Last communication was on 16th March when then told me not to email them anymore.”
“I booked flights through Flysharp and had an initial return date in early April, only for the airline to cancel.
Flysharp did not inform me of the cancellation. I had to contact them to tell them.
According to Flysharps own terms and conditions, cancellations from the airline will result in another flight at no extra cost or a refund with no deductions for admin fees.
When I approached Flysharp, they told me I had to pay an extra fee to have my ticket rescheduled to another date eventhough the airline in question were offering ticket changes for free.
When I put this to the member of staff they were adamant I had to pay it because the airline were charging.
I did pay only for the rescheduled flight to be cancelled. Again, no contact from Flysharp.
I ended up contacting the airline who have since made the change without costs.
Good riddance to Flysharp.
Never using them again.
They are owned by parent company Southall Travel.”
