FM Expressions Reviews

Name: FM Expressions
Address: 401 Taylor Avenue, Gordonsville
Rating: 4.50

4.5 Rating 727 Reviews

87 %

of reviewers recommend FM Expressions

Company Reviews

Metrics

Info

4.5

Based on 727 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

8887887133

Location:

401 Taylor Avenue
Gordonsville
22942

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FM Expressions 5 star review on 30th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality of the transfers are not as good as they have been lately.”

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“I love all my custom prints!!!!!”

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“The customer service is very easy to work with and communicates fairly quickly. The turnaround time for artwork is a little slower compared to other services. I've tried the water-based transfer and it works pretty good. Be careful, the water-based transfer and easily peel up or look like a vinyl it not adhered correctly. If water gets in, it over. It becomes wrinkled like a vinyl and peels off. I'm not a huge fan of the white athletic transfer, it cracks extremely fast on garment. The samples I received in the mail, performed a lot better, especially the athletic transfer. I don't know if it was because it was colored or not. Yes, I have a good heat press and I was constantly checking my pressure and temperature. Sometimes, I had to press twice for it peel off correctly. I would use them again because they do have competitive pricing.”

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“Absolutely saved my business and helped me create my own brand. The quality and economic value is unmatched. I have had 1 issue out of my 25 plus order and that was resolved quickly and to my satisfaction.”

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“Great turnaround time and awesome customer service”

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“FM Expressions always completes my orders on time, proactively communicates any issues, and has a system that is extremely easy to use. I’ve had vendors with lower pricing, which usually results in lower quality. FM Expressions pricing is comparable to some of the lowest on the market and their quality is unmatched.”

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“Great product at a reasonable price. Fast service and shipping!”

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“Thank you for your good work!”

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“Service is EXCELLENT!”

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“Excellent service!”

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“OFF THE CHARTS CUSTOMER SERVICE AMAZING HEAT TRANSFER AMAZING SHIPPING!!”

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“the end product is very good, delivery time is an issue. I can not depend for delivery on a confirm date. Over 50% of time our delivery date is change.”

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“Done right every time.”

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“Product is great but have missed a few deadlines due to issues on your end , was also made aware of these issues the day I was set to receive the product”

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“It became a hit or miss game with quality.”

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“They do great work on transfers. 🤙”

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“I was really excited to order transfers for my business launching, upon opening my package,I had the wrong artwork. Someone placed the wrong transfers in the package, put an order label with my artwork (huge difference) and shipped them out. When I called customer service, therepresentative continued to talk over me and told me that I called too late in the day and they were getting ready to close. I called when I received my order. I was suppose to get them earlier in the day but bc of their inability to support their production volume, there was a delay in the time frame I received my order. It was very unprofessional how she spoke and was not empathetic at all.”

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“Product is normally great, but FM has messed up 6 orders! I do not normally post negative reviews but the hope is after 6 incorrect orders and credit adjustments, they will make changes to improve their quality control to prevent future problems”

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“I was very impressed by the vintage it’s nothing like a nice clean hot peel from FM looking forward to the future when they offer vintage in a two color option 12 by 12 👍🏾”

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“The FM Expressions team is all around great. They work with you on your artwork and are always professional yet super nice. I love working with them and the transfers always come out great.”

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FM Expressions is rated 4.5 based on 727 reviews