FM Expressions Reviews

Name: FM Expressions
Address: 401 Taylor Avenue, Gordonsville
Rating: 4.50

4.5 Rating 733 Reviews

87 %

of reviewers recommend FM Expressions

Company Reviews

Metrics

Info

4.5

Based on 733 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

8887887133

Location:

401 Taylor Avenue
Gordonsville
22942

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FM Expressions 5 star review on 2nd December 2024

Anonymous

Anonymous // 01/01/2019

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“Always a great experience working with this company!”

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“I ordered and paid for shipment for a certain day. I wasnt even notified that they had a production problem. I called and the assured me that my order would ship the next night for Saturday delivery. It did not ship. It cost me 800.00 that I lost from this happening. I am not pleased.”

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Robert, I'm really worry about this issue. Please reach out to customersupport@fmexpressions.com so that we can work with you on a resolution ASAP.

“We have been using FM Expressions for few years already. After trying a couple of great - but expensive - companies and lots of not so expensive but horrible customer service and products we were lucky to find FM Expressions. Not saying that everything is perfect, but they are always ready to correct and make it right all the time. Can't complain about anything. They are a perfect fit for our growing business. Love them.”

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“Great Products.”

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“Have used FM expression several times and always great quality and fast turn around”

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“Whenever I order I always get my product on time and correct”

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“Very easy order process. Quick service. Great transfers.”

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“Fast shipment - great product and great communication.”

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“Very pleased with items received as of today. Friendly staff!”

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“you guys are the best”

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“Our small company has been a loyal customer of FM Expressions for many years because of their pricing, turn-around time, and ease of access if and when we've had need to ask questions about an order. When they've made the rare mistake -- they've fixed it. When I've made a mistake ... they helped me fix it. John Lipnicky, Owner, Abe Lincoln Flags Banners & Signs”

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“Turn around time is great, quality of transfers is great, and using the $0.15 program is super streamlined and affordable! Need more colors or gang-sheet options, F&M has that also!”

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“Most of the orders I have placed have been delayed due to production issues. I have had to have reprints of an order because of belt marks in the finished product. Finally had to get credit for the order because after reprint they were still there. Ordered a gang sheet that was cut prior to being mailed and it took off part of the design and ultimately had to be reprinted. Was told I would get Saturday delivery for the reprint but prints didn’t arrive until the following Monday. I’m trying to hang in there with the company but when I called I had to wait 12 minutes and then Edwin was rude to me and dismissive when I complained and his supervisor never called back.”

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I'm sorry about your recent experience with FM. Your feedback has been forwarded to Customer Support supervisors and they will reach out shortly.

“They are always fast and give me exactly what I want. Prices are on point. And I don’t have to spend countless hours weeding HTV”

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“Easy upload of image and quick turnaround.”

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“FM Expressions offers quality plastiol transfers at an affordable price. I am a satisfied customer.”

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“There is some inconsistency in print quality on the sheets between orders. Lots of cracking and peeling after wash on some orders. The good is that it is convenient and priced well...although shipping costs are quite high.”

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Marty, please reach out to customersupport@fmexpressions.com to report these issues. We'll be more than happy to assist in rectifying any issues you may have, including troubleshooting application with you.

“Great product, fair price, easy on line ordering. Fast turn. The only place I will buy my transfers.”

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“Pretty quick about getting orders out on time. I hate the option for USPS delivery was taking out. It's shipping prices where a lot cheaper that UPS and often delivered a day b4 UPS. UPS hold it til the delivery dat instead delivering it earily if they receive it early.”

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“The service is/was fantastic. Was a little disappointed in the packaging as some of the he transfers were damage. Also the Athletic items I ordered are unusable . Perhaps i'm not applying them properly which i'll try again, however the items was too thick, which made the finished product to rubbery?”

Helpful Report

Jeff, please reach out to customersupport@fmexpressions.com. They will be more than happy to help troubleshoot our products with you!

FM Expressions is rated 4.5 based on 733 reviews