FM Expressions Reviews

Name: FM Expressions
Address: 401 Taylor Avenue, Gordonsville
Rating: 4.50

4.5 Rating 733 Reviews

87 %

of reviewers recommend FM Expressions

Company Reviews

Metrics

Info

4.5

Based on 733 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

8887887133

Location:

401 Taylor Avenue
Gordonsville
22942

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FM Expressions 5 star review on 2nd December 2024

Anonymous

Anonymous // 01/01/2019

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“Have always had great experiences with this company. Prices are reasonable and ordering is a breeze. 10/10 would recommend!”

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“Great quality products, easy to use and order, smoothe service”

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“Great service! Good quality heat transfer for any kind of job. Plus a Fast turnaround. Great job F&M Expressions”

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“Delays Delays Delays... LONG HORRIBLE PHONE WAITS... NO ACCOUNTABILITY when they make mistakes... Emails come AFTER BUSINESS hours and then they DO NOT REPLY. Definitely looking for another company soon.”

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Paul you are absolutely right, the delays have now been communicated on our website and we are working as quickly as possible to rectify the situation. Thank you for your support as we grow through this issue.

“I was in a jam and needed a print quite fast and that's exactly what I got!! And the print came out perfect, 5 stars for sure.”

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“Great value, speedy delivery, excellent service.”

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“They do a great job get things to you quick very nice to deal with”

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“I always get great customer service and help from FM Expressions”

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“Easy process and great quality”

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“I've been a customer for awhile now. My last order was supposed to ship on Monday, called and was told it would ship next day. It never shipped on Tuesday either. Not a happy customer, will be looking for another vendor.”

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Matt, I apologize for the order delays as of late. We've had a significant increase in production demand that has caused a chain reaction resulting in delayed shipping. We're working very hard to get this rectified ASAP. We appreciate your support as we grow.

“You guys are hands down, the undisputed champions of the transfer industry. Quality(although my last order(out years buying from you guys) the quality was not great), Selection, Price, Service. I've tried them all and you guys are the best. F & M Expressions is my future success.”

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“Always happy with my purchase! Great customer service and product led.”

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“excellent service”

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“Easy to upload; very fast turn around; free shipping, what else could you ask for ??”

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“The quality of FM Expressions transfers are great, but be sure to plan ahead as they often push back delivery times by a day or two.”

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“Decent prices, easy to navigate, good quality products.”

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“Great company. Easy to work with. Excellent customer service. Expedient results”

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“Shirt transfers from FM Expression is a GAME CHANGER! Where have you been all my life? LOL. I've referred several other friends and they say the same thing.”

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“Most of the time our jobs arrive in a timely manner. However that does not include some of the 4 color orders we have ordered. When ordered we had requested certain delivery dates - even paying the rush charges. We missed 2 deadlines - one was retrievable and the customer accepted them. The other came so late we missed the customers event and ended up giving them the shirts for free to try to keep them as a client - of which your customer service people wouldn't even help with a discount to help us out. That was a costly mistake and we hope the client stays with us. The other issue with that job is we called every day to see if it was shipping and was told that the CSR was walking the job through the building to guarantee it would ship that day - it never did. If you would like to contact me to discuss this you are more than welcome to.”

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Jim, I'm really worry about this experience. Please email customersupport@fmexpressions.com so that our team can work on a resolution for you.

“I needed the design for an event we never thought would happen to our city. They expedited without hesitation. Truly grateful. And so are all of the customers that donated. El Paso strong!”

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FM Expressions is rated 4.5 based on 733 reviews