FodaBox Reviews

Name: FodaBox
Rating: 4.15

4.2 Rating 2,933 Reviews

78 %

of reviewers recommend FodaBox

Company Reviews

Product Reviews

704

Questions

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Phone:

03331 21 21 66

Email:

support@fodabox.com

Location:

Unit 10 Quadrant Park, Welwyn Garden City
AL7 1FS

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Sandra Morgan-Edwards

FodaBox 5 star review on 23rd January 2022

Heeral Gudka

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service, good communication & great product. Thank you.”

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Posted 2 years ago

“Love the local products of FODA Box. Ordering is a breeze and delivery is dependable”

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Posted 2 years ago

“You’re my go to for all our specialty food in the UK! The quality and freshness is close to none for us. I just hope you can someday soon come up with an arrangement with your suppliers to help curb the shipping costs through a true marketplace model. Your customer support is impeccable too!”

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Posted 2 years ago

“Very easy to use this site. Item ordered arrived before the expected delivery - very impressive!”

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Posted 2 years ago

“I ordered a box for a friend as a gift for starting their new job. The website stated it would arrive in time. 11 days later, the item finally arrived. Very disappointing service.”

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Posted 2 years ago

Hi Kate, Thank you for taking the time to leave a review of your recent experience. I am sorry to hear that your order did not arrive within our normal delivery guidelines :( I have checked your order and can see there was a delay with our courier which resulted in this not arriving when it should have done. Please be assured I am certainly investigating further. I have also processed a refund of your delivery charge as a token of apology, this will be credited back to your account in 3-5 days. Please do not hesitate to contact us at support@fodabox.com if we can be of any further assistance. Best Wishes, Stephanie @ The FodaBox Team

Posted 2 years ago

“Fantastic speedy service first time I had used this service and will be using it again. Excellent”

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Posted 2 years ago

“Delivery swift and good communication”

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Posted 2 years ago

“Great service and excellent products.”

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Posted 2 years ago

“Best value, beautiful packaging and super quick”

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Posted 2 years ago

“Products arrived on time and exactly as expected, nicely presented. We will be buying from the store again.”

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Posted 2 years ago

“I’ve ordered from Boroughbox/Fodabox a few times for gifts, and the product quality has always been great. On my most recent order though, it cam three days late after I paid for selected day delivery, so missed the birthday celebration it was intended for. As ever, we might be let down by Yodel! Customer service was helpful and responsive and eventually got it redelivered. Will use them again.”

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Posted 2 years ago

“Packaging and presentation was excellent and also all products.”

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Posted 2 years ago

“This was purchased as a present and although it arrived a week late so missed my nephew's birthday, he did enjoy it when it turned up”

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Posted 2 years ago

“I spotted a gift for my son but when i went back to find it i couldnt find it again. I did im the end but it arrived 3 days late even though I put in a certain date. My son didn't get his birthday gift in time and I was very upset and their customer service was totally unhelpful. I will not be buying from them again and agree with all the other bad reviews!”

Helpful Report

Posted 2 years ago

Good evening, Thank you for taking the time to leave a review of your recent experience, we are sorry to hear that it was not the service we pride ourselves on :( We have tried to locate your order and correspondence to our Customer Service team with the email address provided but have not managed to locate your order. We would like the chance to investigate what happened further for you and were wondering if you would be so kind as to send us the details to support@fodabox.com using the following reference RIO-FB-0702. We hope to hear from you soon, Best wishes The FodaBox Team

Posted 2 years ago

“Delivery was quick, communication was excellent. Would definitely use again. Pain free and pleasant shopping experience. Pricing was very good also. No complaints.”

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Posted 2 years ago

“Absolutely amazing Cannolis that I can’t stop thinking about and will be reordering again very very soon”

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Posted 2 years ago

“I bought this selection of cheeses as a gift. The recipient was highly delighted with the cheeses and I was very impressed with the speed of the delivery. I will definitely be making further purchases.”

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Posted 2 years ago

“Excellent service with last minute express delivery order received as promised. Real Cure products also excellent and well presented.”

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Posted 2 years ago

“A unique, quirky and well presented gift. Will definitely be ordering more this year! Finally found a must have Father’s Day gift!!!”

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Posted 2 years ago

“Very pleased with service. Box promptly delivered. Good quality.”

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Posted 2 years ago

FodaBox is rated 4.2 based on 2,933 reviews