FodaBox Reviews

Name: FodaBox
Rating: 4.15

4.2 Rating 2,933 Reviews

78 %

of reviewers recommend FodaBox

Company Reviews

Product Reviews

704

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03331 21 21 66

Email:

support@fodabox.com

Location:

Unit 10 Quadrant Park, Welwyn Garden City
AL7 1FS

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Sandra Morgan-Edwards

FodaBox 5 star review on 23rd January 2022

Heeral Gudka

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely gutted that not only didn’t my box arrive in the given 14 days you had before Christmas, but the box delivered today is NOT what was ordered . Very disappointed after putting so much thought into this gift for my son and his Dr Wife who continues to work under enormous pressure .”

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Posted 3 years ago

“Very very poor service. Ordered for Christmas as a present. Now new years eve and not delivered yet. Hiding behind Covid but really shouldn’t take orders they cannot deliver as promised. Hugely disappointed.”

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Posted 3 years ago

“I ordered an afternoon tea Borough Box for a Christmas present on the 9th December. Despite being assured it would arrive in time for Christmas - it hasn't. To date 31st December it still hasn't arrived - but despite this they have sent me an email to review it!! I have emailed customer service 3 times and left a voicemail as the customer service line has been switched off and have not heard anything back so I am going to have to speak to my bank to do a chargeback request - Really Disappointed.”

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Posted 3 years ago

“i did not order three items for the same person !!!”

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Posted 3 years ago

“I haven't received my order yet?”

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Posted 3 years ago

“Ordered 3 Xmas presents 13 December - 2 still not delivered to date (31 December)! 1 delivered today (31 December) after Yodel failed to deliver as advised earlier in week! Yodel in particular are a shocking delivery company and will never use BoroughBox again if Yodel is the delivery company!”

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Posted 3 years ago

“A fabulous gift...exactly what I wanted”

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Posted 3 years ago

“We wanted to send a special present to a special friend and your smoked salmon and champagne really fitted the bill. The service was excellent and we would definitely recommend you.”

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Posted 3 years ago

“Absolutely delicious. Perfect with leftover Christmas turkey!”

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Posted 3 years ago

“Never delivered either of my £100 orders as xmas gift to valued customers. Tracking number supplied still shows as orders both uncollected. Ignored repeated emails. Have thus had to open PayPal dispute to get money back.”

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Posted 3 years ago

“Great product, only slight let down was the fact that I emailed twice with no response at all except for the automated email. It was mainly down to coronavirus restrictions I’m guessing but aside from that fab products and very nicely packaged.”

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Posted 3 years ago

“I bought a cheddar cheese selection for some friends and they were delighted with the unusual but tasty cheese which they had never seen in their local shops! Everything arrived on time so thank you!”

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Posted 3 years ago

“AWEFUL SERVICE Ordered on 12th December, still not arrived- it was a gift for Xmas. Have e mailed to complain- no response to that either! Had an e mail TWO days before Xmas saying they couldn't deliver on time- leaving me NO CHANCE to make other arrangements ! I ordered 5 different wine gifts for friends on the same day- the other four arrived in good time for Christmas- but not Borough Box. Dreadful service, no chance of me using them again”

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Posted 3 years ago

“Ordered on the 9th and have still not received my order. Emailed several times and have been promptly ignored. And now I get a email asking how my order was?? I get that it's a tough time but to not even get an update is unacceptable.”

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Posted 3 years ago

“2 orders were placed on December 10th ( in plenty of time before the stated Christmas cut off) as Christmas presents. As of December 31st they haven’t even reached the distribution company never mind been delivered. Sending emails is pointless as you don’t get any response, you just get bombarded with automated emails asking what you think and how valued your feedback is. It isn’t at all”

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Posted 3 years ago

“Terrible service. Gifts did not arrive for Christmas despite being ordered on the 12th of December. Never responded despite 3 requests to cancel. Had to do a chargeback from my credit card. Avoid at all costs!”

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Posted 3 years ago

“Delivery was really slow so the drinks didn’t turn up in time for our work Xmas party. The website is great and has such a good offering that it was a shame to have such delay in the shipping.”

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Posted 3 years ago

“Prompt arrival. No hassle. A little underwhelmed by SOME of the tasters. Some were examples of trying to be too clever ( cheddar cheese with a very strong truffle taste cheese snack). Opening the 1st December to gherkins wasn't the start I was expecting. It was a nice idea but I probably won't do this box again.”

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Posted 3 years ago

“Fantastic box full of excellent beers and yummy looking 'scratchings'. It was a present for my brother-in-law which was unfortunate as I had to wrench it out of husband's hands. Well packaged and prompt delivery.”

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Posted 3 years ago

“Perfect Christmas hamper box!”

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Posted 3 years ago

FodaBox is rated 4.2 based on 2,933 reviews