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FodaBox Reviews

4.2 Rating 2,933 Reviews
78 %
of reviewers recommend FodaBox
Read FodaBox Reviews
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Phone:

03331 21 21 66

Email:

support@fodabox.com

Location:

Unit 10 Quadrant Park, Welwyn Garden City
AL7 1FS

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Anonymous
Anonymous  // 01/01/2019
Love the variety of delicious and healthy products you sell, but I don't want to pay separate shipping costs for each seller. It ends up getting ridiculously expensive. Why can't your sellers ship their products together in a common box to save your customers having to pay separate shipping costs?
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Posted 2 years ago
Good morning Dawn, Thank you for taking the time to leave a review of your recent experience. We are sorry to hear that our shipping costs can be quite expensive :( This sadly will sometimes happen if you are purchasing from multiple Marketplace sellers. Please be assured this is something we are certainly working on and hope you can benefit from with future orders. Best Wishes The FodaBox Team
Posted 2 years ago
I ordered two craft beer gift boxes for colleagues. I paid extra to have both parcels arrive at their respective addresses the next day. The first one arrived 5 days later and the second one is now approx 10 days late (still not received).
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Posted 2 years ago
Good afternoon Bobby, Thank you for taking the time to leave a review of your recent experience with us. We are sorry to hear that your order was delayed and you are still awaiting another item :( We appreciate how disappointing this must be. We can see a member of our Customer Service team has been in touch to get this resolved for you today and hope the replacement order can be enjoyed once it arrives. Kind regards The FodaBox Team
Posted 2 years ago
A beer snacks giftbox for my partner and he loved it, some really different snacks in the box and it’s safe to say nothing is left
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Posted 2 years ago
The product was good. The service was disappointing: I paid extra for faster postage so that it would arrive in time to be given as a present. Unfortunately it didn't arrive on time, so two days after it was due, I contacted Fodabox as the money had been taken from my account but I also had not received a confirmation email. Fodabox found my order and said the supplier posting it was out of their control (so why promise a delivery date?). They gave me an order number but this didn't work in their tracking facility. The product did arrive two weeks late - thankfully as it was fudge it wasn't perishable.
Helpful Report
Posted 2 years ago
Good afternoon, Thank you for taking the time to leave a review of your recent experience with FodaBox. We are sorry to hear this has not been the level of service we pride ourselves on and for any disappointment this has caused :( We have tried to locate all correspondence relating to your order without success. Please can we ask you to forward these to support@fodabox.com using the reference RIO-07/03-FB where we would be happy to investigate further for you. We hope to hear from you soon. Best Wishes The FodaBox Team
Posted 2 years ago
My husband loved it! Contains loads of goodies and beers for our superhero on his birthday!
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Posted 2 years ago
Bought as a birthday gift. Brilliant service throughout. Delivered on my friends birthday as requested and he absolutely loved it. Would definitely recommend to friends and family to use. Excellent
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Posted 2 years ago
Really helpful and quick to respond when I had an allergy query. Speedy delivery. The recipient loved everything in the mystery box. What a great gift - thanks for everything.
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Posted 2 years ago
Very quick delivery, well packed. Bought as a present
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Posted 2 years ago
Beautiful basket of fruit excellent, recipient loved it.
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Posted 2 years ago
Borough box is amazing! Honestly have been looking for vegan doughnuts for ages! & these are amazing! Definitely will be recommending this to my friends
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Posted 2 years ago
I bought a selection of beers as a gift so hopefully they’ll be well received! The order came through so quickly though, very impressed!
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Posted 2 years ago
Bought as a birthday gift. The recipient loved it! Good variety of top quality products, interesting mix. Great for when you just don’t know what to buy someone!
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Posted 2 years ago
Fodabox provide an amazing selection of hampers and I regularly order the traditional food and drink hamper as a recognition award for colleagues at my place of work. The service is exceptional and the hampers are delivered promptly. I can not recommend them enough!
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Posted 2 years ago
One bottle was broken upon receipt but replacement sent out immediately. V impressed with service 😊
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Posted 2 years ago
Unable to check out, been trying for 20mins
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Posted 2 years ago
Hi there, Thank you for getting in touch, we are sorry to hear you are having trouble placing your order. We would be happy to assist you with the checkout process, if you would be so kind as to contact us on 0333-121-2166 or email us at support@fodabox.com We hope to hear from you soon :) Best Wishes The FodaBox Team
Posted 2 years ago
Such a brilliant present to send! The recipient loved it . The variety and quality of the products was excellent. Would send again without hesitation. We
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Posted 2 years ago
Excellent product and delivery very pleased
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Posted 2 years ago
Super range of moreish Piccallilies. Fast delivery. Very pleased with Fodabox
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Posted 2 years ago
Item (bottle of wine) never arrived and Fodabox weren't interested in helping discover what happened to it. Unimpressed.
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Posted 2 years ago
Hi Hilary, Thank you for taking the time to leave a review of your recent experience with us. We are sorry to hear it was not a pleasant experience and can assure you this is not the service we pride ourselves on. We can see a member of our Customer Service Team has been in touch to try and get this resolved for you. Please do not hesitate to contact us if we can be of any further assistance. Best Wishes The FodaBox Team
Posted 2 years ago
Ordered a vegan Recovery Health Gift Box, but instead of the 'Spicy Bean Crush' pate advertised a non-vegan 'Duck Rillette' was sent instead
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Posted 2 years ago
FodaBox is rated 4.2 based on 2,933 reviews