FodaBox Reviews

Name: FodaBox
Rating: 4.15

4.2 Rating 2,933 Reviews

78 %

of reviewers recommend FodaBox

Company Reviews

Product Reviews

704

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Phone:

03331 21 21 66

Email:

support@fodabox.com

Location:

Unit 10 Quadrant Park, Welwyn Garden City
AL7 1FS

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Sandra Morgan-Edwards

FodaBox 5 star review on 23rd January 2022

Heeral Gudka

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great little box of cocktail fun. Just add the fresh ingredients and ice. Well packaged and clear instructions. Nice to have recipes for alternatives too.”

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Posted 3 years ago

“Lovely little cocktail with easy to use instructions! Would recommend. Thanks for quick delivery too!”

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Posted 3 years ago

“Great service and the recipient was thrilled with a bottle of wine through the letterbox”

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Posted 3 years ago

“Lovely to deal with. Helpful, understanding and friendly. The "product" looked good and "homemade" and was of a generous size. The Birthday girl who ate them said they were delicious! Thank you.”

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Posted 3 years ago

“I bought a vegan goodie box for my niece at Christmas and then a little hit of goodies as a well-being gift in February. Both were delivered on time My niece adores the products and said everything was delicious, so thank you for making her happy”

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Posted 3 years ago

“My order was promised within 3-5 working days. It did not arrive and after over a week, I emailed and was eventually told my order had been mislaid. It was reinstated. Two orders eventually arrived at their destination. In both cases, the delivery postcode had been replaced by the purchaser's postcode, not the full address.”

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Posted 3 years ago

Hi there, Thanks for your feedback. I can see you've placed your order with one of the sellers on our marketplace, so the processing and shipment of your order was dealt with by them. I'm sorry you've had a negative experience in this instance and I will follow up with the seller to see what was the reason for the delay on your order.

Posted 3 years ago

“Easy to use website. Recipient thought the hamper was a wonderful gift.”

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Posted 3 years ago

“Absolutely rubbish ordered never arrived and then gave the reason delivery was refused. I want my money back Janet wain”

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Posted 3 years ago

Hi Janet, thanks for your feedback. I can see that your order had the incorrect post code in the delivery address so was unable to be delivered and was returned to us. We have issued you a full refund which should be received in the next day or so.

Posted 3 years ago

“Excellent customer service and delivery updates:))) This was a gift for my friend and was very well received. Would order from this company again - no hesitation”

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Posted 3 years ago

“Very nice . Good taste . Nice Prosecco .”

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Posted 3 years ago

“bacon was very tasty, although it was a bit too salty for me. however, my son loved it so no complaints there. do you do this bacon unsmoked?”

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Posted 3 years ago

“Ordered three hampers and their courier tried to deliver to our office on Saturday. It is a large managed building. Courier website stated that driver was told we had moved. This was obviously not true - apart from the fact there would have been no one there to tell the driver that. We contacted BoroughBox customer service on Monday 11th Jan. Nothing. No response. Still nothing by 18th January. Two emails and a phone call. No response. Finally heard from them - but only when they had received the hampers back. Since we had already now purchased three new hampers from other companies, we asked for a refund. Finally a refund was received on 25th Jan. BoroughBox use Yodel - be warned - and their customer service is very, very slow to respond.”

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Posted 3 years ago

Hi there, I'm sorry for the negative experience you had with your order and for the lack of communication on our side. Sometime these courier issues can be tricky and take some time to sort out, regardless we should have responded to you quicker and I'm sorry for this. I hope you have received the refund and this issue is now sorted. Thanks so much for the feedback, it means a lot to us and we are constantly looking to improve our services.

Posted 3 years ago

“Amazing service and great product. There was a bit of a problem with the delivery of my order (not the fault of BoroughBox, but a mixup with the delivery company) and the lovely Pedro sorted it out straight away and with no hassle at all. Everyone loved the boxes they received. Will definitely order from BoroughBox again!”

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Posted 3 years ago

“I ordered a food and wine hamper to be delivered to my son and daughter in law during COVID lockdown and they loved it! They really enjoyed all the products in the hamper. I found the BoroughBox team to be very efficient - they communicated clearly regarding delivery times and kept me up to date. I wil definitely be using BoroughBox next time I want a gift delivered to friends and family in London.”

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Posted 3 years ago

“I ordered bottle of something they took my money then refunded it next day and said we don't deliver to belfast absolutely disgusting.”

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Posted 3 years ago

Hi there, I'm so sorry for the bad experience you've had with us. It's such a shame we are no longer able to offer shipping to Ireland or anywhere outside mainland UK at this time. Hopefully this will be an option for us again in the near future. I'm glad you received a full refund for your order straight away.

Posted 3 years ago

“Our friends were very impressed with the Prosecco and savoury bits we had sent to them. They said it was very well presented but, more importantly, all tasted excellent. Many thanks”

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Posted 3 years ago

“Sent to my daughter for her birthday, but it arrived a day late and didn’t fit into her letter box. She said the wine was delicious.”

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Posted 3 years ago

“The "Box" of food which we ordered was for our son as a small present for his birthday and a "thankyou" for all he had been doing for his two "oldie" parents. It was despatched on time to him, he and his partner totally appreciated all lt's contents. It goes without saying that my wife and I are very happy with the ordering, despatch and contents of the box and will use your good offices again. With our thanks, Rev'd Fr. Robert and Mrs Caty Varty.”

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Posted 3 years ago

“Good selection of food/drink. Was shipped by required time even with Covid complications. Would be nice to be able to give feedback after each box to possibly tailor the next selection a little but understand this would complicate the process”

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Posted 3 years ago

“Due to being let down by another supply company, I hastily reordered a gift hamper box of vegetarian treats to be sent to a family member living in London. The order was dealt with swiftly, items were chosen, packaged, sent out and delivered in an extremely professional manner. The gift was greatly received and the recipient was delighted with the whole experience. This is most definitely my go to place for food hampers etc.”

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Posted 3 years ago

FodaBox is rated 4.2 based on 2,933 reviews