FodaBox Reviews

Name: FodaBox
Rating: 4.15

4.2 Rating 2,933 Reviews

78 %

of reviewers recommend FodaBox

Company Reviews

Product Reviews

704

Questions

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Phone:

03331 21 21 66

Email:

support@fodabox.com

Location:

Unit 10 Quadrant Park, Welwyn Garden City
AL7 1FS

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Sandra Morgan-Edwards

FodaBox 5 star review on 23rd January 2022

Heeral Gudka

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It took a very long time to arrive and when it is did they label wasn’t even on the bottle properly. I’m very disappointed”

Helpful Report

Posted 2 years ago

Hi Poppy, Thank you for your recent review, We are sorry to hear your order was late arriving and the label was not as it should have been. We have passed on your comments to the seller of your order to review your comments and respond accordingly. We do hope the item can still be enjoyed. Best Wishes, The FodaBox Team

Posted 2 years ago

“Absolutely lovely. Swift and efficient service and lovely items”

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Posted 2 years ago

“Great service, quick delivery, parcel well protected from damage”

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Posted 2 years ago

“great products to choose from and delivered quickly and packaged great for xmas”

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Posted 2 years ago

“I received one cheese and then the two others days later with no communication that this would happen. I was then told at checkout that postage was £4 but when I got my receipt I was charged £10 for postage. I emailed the company for an explanation and got no response. Would not order again.”

Helpful Report

Posted 2 years ago

Hi Becky, Thank you for taking the time to leave a review, Apologies for not receiving a response from us, we are experiencing a high level of calls and emails along with a system error this week that meant some emails did not get through to us :( We have checked your order and can see this was placed with two of our Marketplace sellers, which is why there were two delivery charges as your orders would come from two separate locations. Please be assured we have passed your feedback on to make further improvements to our checkout process. We do hope the gifts are enjoyed. Best Wishes The FodaBox Team

Posted 2 years ago

“Brilliant product with great fast service. Looks to be well wrapped hopefully alls well when it's opened”

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Posted 2 years ago

“1st order arrived nice and prompt,2nd delivery due next week”

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Posted 2 years ago

“The cheeses haven't been started yet as they are a gift. The packaging including cold packs was very good and the delivery very quick.”

Helpful Report

Posted 2 years ago

“My order didn’t arrive on the day it should have and then it was found to be lost by the courier so got a refund.”

Helpful Report

Posted 2 years ago

Hi Fiona, We are sorry to hear your recent order did not arrive as it was lost by the courier :( Please be assured we have passed your feedback on to the seller of your item. We can see you have been refunded and apologise for any inconvenience this has caused. Best Wishes The FodaBox Team

Posted 2 years ago

“Goods delivered in a timely manner and website easy to use”

Helpful Report

Posted 2 years ago

“Brilliant products and delivery”

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Posted 2 years ago

“All delivered as expected. A really novel gift for a foodie!”

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Posted 2 years ago

“First time I have used yourselves and have no complaints. Delivered as a gift on time. Thank you”

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Posted 2 years ago

“I bought the spice tin for a friend. I had it personalised and she is absolutely thrilled with it. Thank you.”

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Posted 2 years ago

“good product not so good distribution”

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Posted 2 years ago

“Still not received my order Regards Karen”

Helpful Report

Posted 2 years ago

Hi Karen, Thank you for getting in touch, We are sorry to hear you have not received your order. A member of our Customer Service team will be in touch shortly to try and get this resolved for you. Best Wishes The FodaBox Team

Posted 2 years ago

“Really great gift set at a reasonable price. I can't wait to give it to my mum for Christmas!”

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Posted 2 years ago

“Excellent service and a box full of lovely quality goodies”

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Posted 2 years ago

“My order arrived on time but contained 2 Gift Boxes that contained the wrong items. Of great concern to me was the Gluten-Free gift Box that had items in it that contained Gluten ingredients!! As yet no response to my email, support form or phone calls.”

Helpful Report

Posted 2 years ago

Hi Jimmy, Thank you for taking the time to leave a review of your recent purchase. We can see a member of our Customer Service team has been in touch and unfortunately your order was a bit muddled together :( We are sorry for any inconvenience this may have caused. We do hope the gift can still be enjoyed. Best Wishes The FodaBox Team

Posted 2 years ago

“I ordered this as a present for my husband. He really enjoys beer but struggles to find a good gluten free range. To have the choice of beer cheese and crackers in one parcel is fantastic.”

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Posted 2 years ago

FodaBox is rated 4.2 based on 2,933 reviews