FodaBox Reviews

Name: FodaBox
Rating: 4.15

4.2 Rating 2,933 Reviews

78 %

of reviewers recommend FodaBox

Company Reviews

Product Reviews

704

Questions

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

Location:

Unit 10 Quadrant Park, Welwyn Garden City
AL7 1FS

Write Your review

Tell us how FodaBox made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sandra Morgan-Edwards

FodaBox 5 star review on 23rd January 2022

Heeral Gudka

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely disappointing customer experience. My order failed to arrive before Christmas. Despite been ordered several weeks before.It still has not arrived almost four weeks after it was ordered.”

Helpful Report

Posted 3 years ago

“Both gifts arrived in plenty of time for Christmas. They looked, I am told, quite inviting . When opened, and tasted, both thought the beer was delicious, as were the snacks. They would have them again so I feel it was a very successful gift and I would buy them again, if needed. I also was very happy with the information I received from you regarding the gifts. Thank you.”

Helpful Report

Posted 3 years ago

“Ordered for my husband for Christmas. He was really happy great gift highly recommended 👍”

Helpful Report

Posted 3 years ago

“Made a lovely Christmas gift. Was delivered quickly and great quality products.”

Helpful Report

Posted 3 years ago

“well packaged, looked very tasty, bought as a gift”

Helpful Report

Posted 3 years ago

“Not recommended at all. Ordered Toppings Pie Christmas selections, which stated in website delivery would not be made until 18th-23rd December. I also requested separately to make sure products not despatched until after 18th December, as needed fresh for hamper gifts. Products arrived on 12th December with BBF dates of 17th December. Contacted both Boroughbox and Toppings Pies numerous times, as could not accept delivery, but no answer. Luckily paid via PayPal who are dealing with this now. Boroughbox just won’t answer any queries.”

Helpful Report

Posted 3 years ago

“Placed an order nearly seven weeks ago; still haven’t received it. Had to chase up repeatedly and was promised it would arrive by Christmas. It didn’t. I did receive Someone else’s order after waiting for five weeks (of an estimated 3-5 day delivery). Radio silence from Borough Box since then. Still don’t have my order, but have a huge, unwanted box of someone else’s order blocking my hallway.”

Helpful Report

Posted 3 years ago

“The service and delivery were excellent. The box arrived well, but not over, packed. The contents were well presented and looked tasty but has not yet been open”

Helpful Report

Posted 3 years ago

“Absolutely appalling. I ordered a Christmas hamper on December 10th for my grandmother and it arrived on the 30th!”

Helpful Report

Posted 3 years ago

“Very spartan for the money. Considering it was meant to be gluten free, many products inadequately labelled.”

Helpful Report

Posted 3 years ago

“Very poor service as the order placed 10th December is yet to be received. I will not being ordering through them again and in view of the poor service, would not recommend them.”

Helpful Report

Posted 3 years ago

“Very poor service placed an order on the 9th December for a relatives birthday on the 22nd. It’s now the 1/01/21 and it’s still not arrived. They don’t get back to you in a timely manner.”

Helpful Report

Posted 3 years ago

“parcel has not arrived”

Helpful Report

Posted 3 years ago

“I would like to give more stars and a good review but I cannot give either as I am still waiting for my items to be received since I ordered it on the 12th of December !”

Helpful Report

Posted 3 years ago

“Great gift selection, always well packaged -great ‘go to’ gift options when you need inspiration”

Helpful Report

Posted 3 years ago

“Communication was a little poor but I understand that was probably due to COVID-shite 🙈. My partner loved his gift and I will 100% use you again in future, thank you xx”

Helpful Report

Posted 3 years ago

“The recipient was delighted with the gift”

Helpful Report

Posted 3 years ago

“Excellent service. Arrived nicely packed, hampers and chilli sauces excellent. Will definitely order again”

Helpful Report

Posted 3 years ago

“Still haven’t received item ordered more than 20 days ago. Was not given clear indication that my package wouldn’t be arriving anywhere near Christmas. Tried contacting customer support and didn’t receive a reply. Sent a tracking link but the package wasn’t delivered to the courier. I appreciate you are an independent business operating in a testing environment but given that I placed an order weeks before Christmas, I’d expect to be clearly told in advance of my order wasn’t due to arrive before the holiday so that I could make other plans. Your attempts to minimise that communication by saying things ‘may not arrive until a little after Christmas’ didn’t reflect reality and didn’t account for letting down customers. I’ve asked for a refund for shipping and the item that still hasn’t been sent and I expect this request to be followed up with in a timely manner.”

Helpful Report

Posted 3 years ago

“Worst service ever, no replies to endless emails, FB posts, goods not even delivered and no updates on the status of where the Christmas gift I ordered is and was due for delivery on the 22nd December, it’s is now 1st Jan. Instead I have been sent emails asking how my product was and how my experience was. I will never recommend this company, they were too greedy in taking money for orders they had no intention on delivering. The ignorance of refusing to reply to emails to their customers and still sending out marketing emails instead is unbelievable and shows they have no care to their customers. I am now expecting a full refund for my order and a reply within 24 hours. At the moment this company has stolen my money and makes me feel this is not a legitimate company and instead is fraud.”

Helpful Report

Posted 3 years ago

FodaBox is rated 4.2 based on 2,933 reviews