FodaBox Reviews

Name: FodaBox
Rating: 4.15

4.2 Rating 2,933 Reviews

78 %

of reviewers recommend FodaBox

Company Reviews

Product Reviews

704

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Phone:

03331 21 21 66

Email:

support@fodabox.com

Location:

Unit 10 Quadrant Park, Welwyn Garden City
AL7 1FS

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Sandra Morgan-Edwards

FodaBox 5 star review on 23rd January 2022

Heeral Gudka

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parcel service is very good and the packaging is very attractive. Haven’t eaten the contents yet!”

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Posted 3 years ago

“Products are very over-priced. Delivery was a complete shambles with a complete failure to deliver my order. After chasing they did work hard to rectify and source a replacement. Customer service after complaining gets them an additional two stars, but very disappointed otherwise.”

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Posted 3 years ago

“Very basic and uninspiring what I thought would be delights. Very disappointed.”

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Posted 3 years ago

“Great packaging, quick delivery, recipient was really pleased with their gift.”

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Posted 3 years ago

“Parcel arrived promptly &was well packed. Had no cause to contact seller after order was placed. Would definitely buy from again.”

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Posted 3 years ago

“Quality of the food was generally ok but the management of the delivery process, covid-notwithstanding, and related communication was very poor. We ordered 100+ hampers for a corporate event and many did not arrive for the event with no prior communication. The issue was not with the courier as the hampers were not handed over to the courier for delivery. I can't imagine we would take the risk and order with BoroughBox in the future.”

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Posted 3 years ago

“We usually go to France and make up our own hamper. Not possible with lockdown. Good selection of French treats and cheese. Parents very pleased with it.”

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Posted 3 years ago

“I think the picture of the product was misleading and also made me think i was getting more for my money than i did. Also postage took forever. It arrived a day too late so my niece's housemate posted it first class to her and it got there next day so what happened there? The idea is good but not sure expectations are being managed well.”

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Posted 3 years ago

“East to order. Good feedback”

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Posted 3 years ago

“Lovely spicebox gifts and cookbooks. Very good range of options on the website too. Excellent turnaround for the order.”

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Posted 3 years ago

“All delivered promptly and without issues.”

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Posted 3 years ago

“Trying to order two sets of your Prosecco Cocktails has proved one of the most frustrating experiences of my 86 years! I found it impossible to contact by phone, couldn't figure out how to place an email order - your system was only accepting orders for ONE set (or 175!). Finally I received an acknowlegement from Mr Ugoletti, who ofered to help, but then I found he was living in Italy ( would you believe?). Fortunately, I was put in touch with Lisa Nakkan, who was really helpful, and explained the Prosecco Cocktails were supplied by World of Zing (Nick).She speedily arranged payment - but despite her best efforts and several emails, I am still waiting and was last promised the Cocktails would be here today. However, I tried twice to check the tracking details and was not entirely surprised to find the code number was not correct on either occasion. I shall not be using BoroughBox or World of Zing again - life is too short.”

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Posted 3 years ago

“Superb customer service - we were delivered empty box as chocolates had been removed in transit. Immediate replacement made. Beautiful gift - highly recommended.”

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Posted 3 years ago

“Probably due to autocomplete, my order contained a clearly incorrect delivery address. Yes, I should have double checked, but a simple sense check at BoroughBox should have flagged the order at their end (the street name was a date for example). Item has not arrived as a result. Emailed customer services two weeks ago, but received no reply.”

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Posted 3 years ago

“My parcel is very late (I placed my order 11 days ago) and I have received no update as to when it will arrive. You appear to still be taking orders from your website even though you ant deal with the ones youve got. Ive sent a query and not had any response . HIRE MORE STAFF !!”

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Posted 3 years ago

“Good communication for all aspects from the seller. I was advised that the delivery may be delayed due to Christmas ordering but it was delivered faster than anything else I had ordered over Christmas so well done BoroughBox.”

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Posted 3 years ago

“The box was great. Bought it for a colleague's 40th birthday present and they thoroughly enjoyed it. They had snacks and beers for days. Well worth the money. I will use BoroughBox again.”

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Posted 3 years ago

“Brilliant. Your keto diet friendly doughnuts made my friends day! Surprised her with some for her birthday and she has since ordered 12 more from you 😆”

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Posted 3 years ago

“Packaging is great, far better than I expected. The products look lovely and I am excited to be giving these as gifts. I will definitely buy more gifts from you during 2021. Thanks”

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Posted 3 years ago

“Overpriced goods and expensive shipping costs”

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Posted 3 years ago

FodaBox is rated 4.2 based on 2,933 reviews