Fone Angels Reviews

Name: Fone Angels
Rating: 4.54

4.5 Rating 336 Reviews

89 %

of reviewers recommend Fone Angels

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4.5

Based on 336 reviews

Customer Service
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Phone:

01923 590 037

Email:

info@foneangels.co.uk

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Fone Angels 5 star review on 6th March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I went for the express service to ensure the parts I needed were in and the phone could be fixed either on the same day or overnight. Having paid the extra for this service, the team at Foneangels were very helpful and fixed the phone in two hours - great service. This is the second time I have used them, and I will use them again.”

Helpful Report

Posted 9 years ago

“After being told that I could come up for a white screen for a I phone 5 that day , I arrived after having to travel nearly 15 miles in rush hour traffic to be told they had no white screens available . GREAT ONE !! . So I said "fine I will have the black one " . Obviously at the same price . They did not offer me any money back or nothing for the mistake . Anyway got the phone back and by the time I got home the touch responce on the screen was useless . It was not doing anything I wanted it to do . I.e press one part of the screen and would do something to do with the other side of the screen that I did not even want it to do . Phoned them back the next day and they said bring it back and we will get you a white screen . Took it back the next day , battling through rush hour traffic yet again . They did fit a white screen in the end . Offered no money off for my Inconvenience. I thought fair enough . Screen seemed fine and working . Within two days noticed that this screen the secound one does exactly the same thing as the first replacement screen and does not respond to commands given to it and I have to turn it off and on when it does start playing up to reset the digitiser and recalibrate it . I also had a battery fitted which unlike the screen has been ok . But yes I don't really rate the patented screen that they get supplied to be honest . I am not to sure if I would use fone Angels again as they seemed like a very good company but are I think just let down by the parts . Overall though staff are nice enough .”

Helpful Report

Posted 9 years ago

“I had cracked my Ipad screen, I phoned in the morning to make an appointment and it was repaired in the afternoon using their express service. The replacement screen is perfect and the people at Fone Angels are both courtious and helpful. A great service.”

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Posted 9 years ago

“Excellent service, only drawback was the wait to drop off and finding parking. This is obviously the result of being much in demand and a successful business model. Well done!”

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Posted 9 years ago

“Very prompt, personal and excellent service! Will Be recommending Fone Angels to my Friends and Family...........”

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Posted 9 years ago

“Would recommend to use and I will in the future. Great communication and speedy return.”

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Posted 9 years ago

“Brilliant service. From ringing the office to getting my phone repaired it took only two hours. Can highly recommend and will return if needed”

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Posted 9 years ago

“I dropped my I pad smashed the screen and dented the metal and a friend recommended foneangles .i really thought they would not be able to repair it ,I was delighted when they said They could they said 3-5 working days .i received it back in the post within 3days very well packed, and looking like new again .the service ,workmanship ,was excellent and very professional I would deffenetly recommend . Thank you again for such a good service. Pauline Foster”

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Posted 9 years ago

“Used Foneangels before and yet again fast and reliable service. Helpful and informative staff and would not hesitate to recommend Foneangels to others. Thank you”

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Posted 9 years ago

“Great price, was reluctant to use them at first as thought it was too cheap but i cannot rate them high enough. Top class communication all the way through the repair process and speedy efficient delivery. Have used a few different online iPhone repairers but foneangels are by far the best i have used.”

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Posted 9 years ago

“I was recommended to Fone Angels, and I was very pleased with the service. I would use them again.”

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Posted 9 years ago

“Excellent service, great repair- it is as good as new and works like a dream! They were helpful and happy to repair the screen and then check what else needed doing and get back to us. Fast service. Would unreservedly recommend Fone Angels!”

Helpful Report

Posted 9 years ago

“Fantastic service! The turnaround was less than 3 days including a weekend. Fast, efficient, cost-effective would highly recommend!”

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Posted 9 years ago

“Straightforward, professional, decent prices, thank you guys for an excellent service!”

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Posted 9 years ago

“Did what it said on the tin. Very slick website. Booking process very good Offering competitive. Only downside was that I paid extra for express service, delivered and collected the device (so no courier charges incurred by fone angels), and yet my repair took 4 hours rather than 2 - 3. No big deal, it just meant more hanging around.”

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Posted 9 years ago

“Great service, phone looks like new and very fair price. Thank you”

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Posted 9 years ago

“Very efficient and friendly service. Even when things got a but complicated they quickly sorted it out and with charm too. Great company with nice people.”

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Posted 9 years ago

“Great service, quick and hassle free. Great communication updating me by email at every stage. Thankyou.”

Helpful Report

Posted 9 years ago

“I was unsure about using foneangels as I had not heard of them before. Feedback seemed good and price was definitely better than Apple. My screen had broken so sent it off. Very pleased to receive a confirmation of receipt email from them. Nice touch. Then I had an email saying the battery had swollen due to the damage and the screen wouldn't sit flush. Mmmmm do I pay another £45 ? Ok yes. Paid it then a further email to say they were unhappy with the parts they had and were waiting on new ones. A date being given for within 2 weeks. At this point I was beginning to worry. Anyway, within a couple of days an email to tell me it would be with me the next day. Arrived safely , extremely well wrapped in tissue paper and my original box. It looked like new! Very pleased with the screen . Had a call same day to see if I was satisfied and would I leave feedback. I am pleased and would recommend this company and use them again.”

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Posted 9 years ago

“Was very happy with the fast turnaround service Clive”

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Posted 9 years ago

Fone Angels is rated 4.5 based on 336 reviews