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fonegiant Reviews

4.3 Rating 786 Reviews
82 %
of reviewers recommend fonegiant
4.3
Based on 786 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Read fonegiant Reviews
Visit Website

Phone:

0208 890 0572

Email:

info@fonegiant.com

Location:

Unit 3 Willow House River Gardens Feltham
London
TW14 0RD

Write Your review

fonegiant 5 star review on 11th November 2024
Morgan Tate
fonegiant 5 star review on 29th October 2024
Renee Southampton
fonegiant 5 star review on 6th March 2023
Miliken Jesse M
fonegiant 5 star review on 6th March 2023
Miliken Jesse M
fonegiant 5 star review on 17th February 2023
Matt C Marble
fonegiant 5 star review on 17th February 2023
Matt C Marble
fonegiant 5 star review on 12th January 2023
Cory H Jergens
4
Anonymous
Anonymous  // 01/01/2019
Item not as described and incomplete order. Tried contacting customer service, apparently no one's there... Looking into others reviews, this merchant isn't bothered with customers problems. Apparently they only ignore all the costumers that are victims or their frauds.
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(8.74986E+12) - Posted 8 years ago
Phone was as described 'C' reconditioned. And that's just what it was. Arrived on time so , postage Very Good.
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(8967476674) - Posted 8 years ago
Fantastic. Ordered just before 2:30 so I had the next day delivery and it arrived the following morning. The phone itself is as described so deep joy ????
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(9.05689E+13) - Posted 8 years ago
Delivery quick as promised. After service following a hiccup with sim card - not Fonegiant's fault - first class. Enjoying the refurbished phone.
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(7.86548E+12) - Posted 8 years ago
Bought HTC 10 on cheap Like new condition plus got it the very next day Will use agian
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Posted 8 years ago
I bough a Phone labelled as "pristine" 10 out of 10 rate. and ordered with a "free" SIM card. The phone arrived with a massive bump on the top corner (I'll say previous owner dropped it) There was a similar phone on a 7 rate (wear an tear) and that was about a 25% cheaper. I didn't got the SIM card, so I have to rush out of work in to a supermarket to get one. not free. Send an email to the seller, the week it's over, not even an acknowledge message. I can see all the 5 and 4 star ratting, and I can only think this people relay in luck, and if anything goes wrong, they just ignore you. Like they've done to me. I would never again even look at this seller and I will recommend to sensitive people to stay away from this scammers. Horrible experience. Very disappointed with costumer service (should I say nonexistent) they won't even bother with excuses.
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Posted 8 years ago
Great price for a 6S and quick delivery. As described, good as new.
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(6.75677E+14) - Posted 8 years ago
Good price.delivered quickly but packed badly.Lucky nothing got broken.The back of the handset had some muck on .
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(57547798425) - Posted 8 years ago
Second phone bought from fonegiant, and as the first one everything was as explained in advert.New phone unopened great service would use again.
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(2.74654E+12) - Posted 8 years ago
a good price for a good quality android phone in "as new" condition
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(7.83567E+12) - Posted 8 years ago
The item I ordered arrived on time and undamaged.
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(8.97679E+13) - Posted 8 years ago
Delivery after 2 days when quoted next day. Still not bad. Good value but description of phone as immaculate was a bit "generous". The phone had no major scratches or dents but had been well used and needed a good clean.
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(7.58937E+13) - Posted 8 years ago
Very good costumer service, fast and FREE delevery, cant Beat that. Also the phone ordered is exactly what I needed. Strongly recommand fonegiant.
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(12122242541) - Posted 8 years ago
This phone for a start was in unacceptable condition. i knew that i was buying a grade C phone. but this was more like grade E condition. Recently I have noticed the vibrate function doesn't even work. Today, the phone ran out of battery. When i turned it on, it came up with an error message saying HTC sense has stopped working. This is the 3rd time this has happened since I bought the phone. Every time a factory reset has to be done and I lose all my data on my phone. Please advise how i can return this phone for a refund, or a swap for a working phone. even if i need to pay extra.
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Posted 8 years ago
I bought the iPhone 6s Plus for an amazing offer. The phone was in an immaculate condition as promised. The next day delivery was very convenient as I was able to receive the phone before I went off on holiday. Excellent communication with quick response from customer service team via email and telephone. They charge no delivery fee what so ever-how amazing! Everything is exactly as it states on their website. I absolutely loved the service I received from fonegiant. I am most certainly looking to buy more products from this company; offers the item in a brand new condition for low price- bargain. Would highly recommend this company. Very reliable and most importantly cheap! Would suggest you buy your latest gadgets from fonegiant!! You're realllyyy misssinggg out if you haven't ordered from fonegiant yettt Love love love love love fonegiant!!!
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Posted 8 years ago
I can give just one star for this company. For customer service they was very polite and helpful. Unfortinitely, I didnt get phone. Because, when they send my a phone it was locked. In the phones description was said phone is unlocked.Later they send my unlocked code, but still phone doesnt working. So, I have to return phone to them. They said that they will send my another one, but at the end they cancel the order and return my money back. All this process last three weeks. I am dissapointed of Fone Giant. And suggest for others think teice before buy from this company. And for company I suggest to check the phones before send them for customers, because this was companies mistake.
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Posted 8 years ago
Exactly what it said on the box.
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Posted 8 years ago
Amazing!i have bought 2 phone And i m really happy with boh. .good service
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Posted 8 years ago
Excellent service
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Posted 8 years ago
Sent me the black note 4 when i ordered the white one, also says white in the delivery note. Ive tried contacting fonegiant but customer service non existant. Will never use again, will not recommend.
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Posted 8 years ago
fonegiant is rated 4.3 based on 786 reviews