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fonegiant Reviews

4.3 Rating 786 Reviews
82 %
of reviewers recommend fonegiant
4.3
Based on 786 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Read fonegiant Reviews
Visit Website

Phone:

0208 890 0572

Email:

info@fonegiant.com

Location:

Unit 3 Willow House River Gardens Feltham
London
TW14 0RD

Write Your review

fonegiant 5 star review on 11th November 2024
Morgan Tate
fonegiant 5 star review on 29th October 2024
Renee Southampton
fonegiant 5 star review on 6th March 2023
Miliken Jesse M
fonegiant 5 star review on 6th March 2023
Miliken Jesse M
fonegiant 5 star review on 17th February 2023
Matt C Marble
fonegiant 5 star review on 17th February 2023
Matt C Marble
fonegiant 5 star review on 12th January 2023
Cory H Jergens
4
Anonymous
Anonymous  // 01/01/2019
Good phone, quick delivery!
Helpful Report
(12122242541) - Posted 7 years ago
Very expedient service arriving in good condition less than 24 hours after ordering!
Helpful Report
(7.83456E+13) - Posted 7 years ago
Well firstly my Credit card was declined but a quick e.mail to your selves and the matter was resolved. I had a question regarding the sim card and again a very quick and helpful reply, the phone arrived with the first courier the following morning. A Perfect transaction in every way. Very happy in every respect. Paul Brookes. PCT Porsche.
Helpful Report
(78964856) - Posted 7 years ago
Phone arrived in as new condition on time and at a fair price
Helpful Report
(5.89765E+13) - Posted 7 years ago
Purchased 2 phones which arrived well packaged and as described. Spoke with customer services prior to purchase who wer helpful, informative and pleasant. This is the first time I have used this type of company and I was very impressed with the outcome. Both phones in superb condition. All in all an excellent service and impressive prices. Thank you.
Helpful Report
(8.73584E+13) - Posted 7 years ago
Phone was in perfect condition - as described on the web site. Prompt delivery and well packaged. Couldn't ask for better all round service.
Helpful Report
(58347637518) - Posted 7 years ago
I ordered an open line phone but I was given one that was locked with EE. It took me a week and several emails before I could use the phone with my own sim. Very disappointing.
Helpful Report
(4.56946E+12) - Posted 7 years ago
you said the phone was unlocked is was not cost to me £25 you never replied to any of the three e mails i sent you it arrived with no sim tray i had to fit and order one myself cost to me £5 still no replies to my e mails and calls
Helpful Report
(7.65784E+18) - Posted 7 years ago
The missis says her tits and skin look great with the filter's you can download for the camera.. not that she doesnt anyway.. women ay?!! either way she's happy, so I'm happy 😂👌 Crazy fast delivery (came 2 days early!) and mint condition (which I wasn't expecting from a second hand phone) 11/10 🖒
Helpful Report
(8.34896E+13) - Posted 7 years ago
Phone arrived in 2 days and works well
Helpful Report
(65675678578) - Posted 7 years ago
Never bought anything of this website before , so I emailed whether I can pick up the phone Luckily they have branch in central London So I went and collected the phone from they retail store Very impressed with price and phone
Helpful Report
Posted 7 years ago
Excellent service with delivery, unfortunately I ordered the wrong phone so sent it back and had full refund within less than 7 days.
Helpful Report
Posted 7 years ago
They have sent me the wrong phone ( a cheaper on ) they explained via email: Dear Customer, We are sorry for the inconvenience as we were out of stock on the Moto X force. The specifications are very similar with for the Moto X series, the only difference is a little bigger battery. Kind Regards, Fonegiant I have explained to them that the screen type and size is different, along with the battery , and the processor. I am waiting for an email and a new phone, but they have gone silent. ...
Helpful Report
Posted 7 years ago
Dear Customer Apologies for the inconvenience We are able to offer full refund for your order Please quote your order number via email and our customer service Representative will resolve the issue Best Regards
Posted 7 years ago
Needed a quick small phone and was recommend to buy a S5 mini through their live chat. Bought the phone and it arrived very quick. The phone has a clear screen which is better other small phones I've had in the past it and it has even has internet for me to watch movies and download stuff to it. Happy with purchase.
Helpful Report
Posted 7 years ago
Great value and excellent delivery service.
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Posted 7 years ago
Never bought second hand phones on Fonegiant before but I was reassured by the customer representative that all phones were all genuine, tested and that all functions worked normally. I bought a Huawei phone and was impressed by the quality of the phone and the speed of the delivery.
Helpful Report
Posted 7 years ago
Needed a phone for work as I dropped my phone down the toilet so I ordered online. The website was easy to use and the phone arrived fast and was a perfect replacement. Thanks fonegiant
Helpful Report
Posted 7 years ago
Fast delivery and I got a confirmation email when the order was dispatched. Happy with the service from start to finish.
Helpful Report
Posted 7 years ago
Broke my phone, needed new one asap, easily navigated around the fonegiant website and bought a Samsung phone. Arrived very fast, would recommend!
Helpful Report
Posted 7 years ago
Really bad company! I’ve been sold a faulty phone, still doesn’t work after have been repaired and kept fo 3 weeks. I still have warranty and they don’t want to repair or replaced. I’ve got trading standards involved. Don’t buy from them,,,!
Helpful Report
Posted 7 years ago
fonegiant is rated 4.3 based on 786 reviews