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fonegiant Reviews

4.3 Rating 786 Reviews
82 %
of reviewers recommend fonegiant
4.3
Based on 786 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Read fonegiant Reviews
Visit Website

Phone:

0208 890 0572

Email:

info@fonegiant.com

Location:

Unit 3 Willow House River Gardens Feltham
London
TW14 0RD

Write Your review

fonegiant 5 star review on 11th November 2024
Morgan Tate
fonegiant 5 star review on 29th October 2024
Renee Southampton
fonegiant 5 star review on 6th March 2023
Miliken Jesse M
fonegiant 5 star review on 6th March 2023
Miliken Jesse M
fonegiant 5 star review on 17th February 2023
Matt C Marble
fonegiant 5 star review on 17th February 2023
Matt C Marble
fonegiant 5 star review on 12th January 2023
Cory H Jergens
4
Anonymous
Anonymous  // 01/01/2019
The phone I received wasn’t as I expected but they offered a replacement or refund immediately. I was a little dubious but they did what they said and quickly with no hassle. Pleasantly surprised!
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Posted 5 years ago
Ordered a refurbished iPhone 6S at 8.30am, received confirmation that order had been received. At 12.30 received update that it had been shipped, arrived well packaged the next day. Description was spot on. Works fantastically. Will definitely recommend them.
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Posted 5 years ago
Didn’t really show proof of how this website isn’t a scam and should’ve showed more pictures for the iPhone 7. It’s just not reliable for me.Sorry.Thank you anyway.
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Posted 5 years ago
Hi, Over a week ago, I have sent an email to Fonegiant, still had no reply regarding the fact that they are selling imported phone without informing the buyer, The issue with this situation is I can no longer use samsung pay with the Samsung Note 9 that I have purchase.
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Posted 5 years ago
Very quickly the delivery and the phone look really new! Thanks a lot...
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Posted 5 years ago
It's nice service and good price phones I love dat tnks
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Posted 5 years ago
I ordered an unlocked sony xperia xz , it arrived 4 days later not unlocked at all- they took my money, the phone was also faulty, the charger could not fit in the charging port, I called them, it was like speaking to a brick wall, i mailed them, no response , I have tried numerous times to get them to answer my messages and calls, I am out of pocket now, I have returned the phone to them but whats the betting they say they did not receive it, anyway i`ll contact my bank and see what they say..
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Posted 5 years ago
Advertised a phone as in stock for next day delivery, took payment, then said it wasn't in stock. I rang the next day to be told that another would be sent out and I would have it next day, but again didn't turn up and tried to fob me off with a phone with scratched screen after paying for one in excellent condition. These people lied to me twice. Now I've got to sort out a refund, luckily I paid by paypal
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Posted 5 years ago
My Order #100015411, I bought a''Huawei P9 Lite 16GB 4G Black - 5.2' LCD- 13MP Camera - 3GB RAM '' from this site, in full description fonegiant mentioned: ''NETWORK Technology GSM / HSPA / LTE LAUNCH Announced 2016, April Status Available. Released 2016, April BODY Dimensions 146.8 x 72.6 x 7.5 mm (5.78 x 2.86 x 0.30 in) Weight 147 g (5.19 oz) SIM Dual SIM (Nano-SIM, dual stand-by) DISPLAY Type IPS LCD capacitive touchscreen, 16M colors Size 5.2 inches (~69.9% screen-to-body ratio) Resolution 1080 x 1920 pixels (~424 ppi pixel density) Multitouch Yes - Emotion UI 4.1 PLATFORM OS Android OS, v6.0 (Marshmallow) Chipset HiSilicon Kirin 650 CPU Quad-core 2.0 GHz Cortex-A53 + quad-core 1.7 GHz Cortex-A53 GPU Mali-T830MP2 MEMORY Card slot microSD, up to 256 GB (uses SIM 2 slot) Internal 16 GB, 2/3 GB RAM CAMERA Primary 13 MP, f/2.0, autofocus, LED flash, check quality Features 1/3" sensor size, 1.12 μm pixel size, geo-tagging, touch focus, face detection, panorama, HDR Video 1080p@30fps, check quality Secondary 8 MP, f/2.0 SOUND Alert types Vibration; MP3, WAV ringtones Loudspeaker Yes 3.5mm jack Yes - 24-bit/192kHz audio - Active noise cancellation with dedicated mic COMMS WLAN Wi-Fi 802.11 b/g/n, WiFi Direct, hotspot Bluetooth v4.1, A2DP, LE GPS Yes, with A-GPS, GLONASS/ BDS (market dependant) NFC Yes (L31, L21 only) Radio FM radio USB microUSB v2.0 FEATURES Sensors Fingerprint, accelerometer, proximity'' But when I asked to seller about dual SIM functions, seller informed me this mobile only support single SIM. I am really surprised that how they can say it when it's clearly mentioned ''SIM Dual SIM (Nano-SIM, dual stand-by)''. I really don't trust this seller for further any transactions.
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Posted 5 years ago
Very cheap
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Posted 5 years ago
When I received my phone the SIM card and SIM tray extraction tool were missing. I sent a message regarding this a few days ago but have so far heard nothing. Not too impressed.
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Posted 5 years ago
Received My iphone X , the condition of the phone is great. However , no charging cable no headphones were provided.
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Posted 5 years ago
So far very very bad experience. Ordered phone over weekend, paid with Paypal. No information received. They are not answering emails, on phone calls or messages on the web.
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Posted 5 years ago
Really pleased with my Note 8. The description was accurate, it arrived quickly, and was excellent value. I had some queries before hand and their customer service couldn't have been more helpful in resolving these.
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Posted 5 years ago
The phone I ordered came in good time. However, there are intermittent problems with the screen (which weren't obvious initially) - it frequently changes brightness and flickers which us very annoying. Fonegiant have not responded to my online query or a seperate email to customer services. Their phone line is not open during evenings or weekends so I have not been able to call yet. I will keep trying but I'm very unimpressed and will not be recommending them to anyone.
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Posted 5 years ago
I have known their shop on Ladbroke Grove for many Yeats and they have always delivered exactly what they said they would, and most importantly, if there was ever a problem they fixed it! I recommend them.
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Posted 5 years ago
iPhone delivered after the Christmas delay (7days). Worth the wait though. Great condition for a refurb. Will buy again from Fonegiant. J.W.K from Worthing.
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Posted 6 years ago
Ordered phone on Friday and received next day..customer service was very helpful..and the phone was in excellant condition and working order, 🤗🤗
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Posted 6 years ago
the best service so far, very helpful and true professionals
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Posted 6 years ago
Overview Reviews About Fonegiant Logo Fonegiant Reviews 27 • Poor Star 1 Star 2 Star 3 Star 4 Star 5 Reviews Excellent 41% Great 7% Average 0% Poor 11% Bad 41% Filter by: Luke Watson Luke Watson 7 reviews Star 1 Star 2 Star 3 Star 4 Star 5 Published 19 hours ago AVOID AT ALL COST AVOID AT ALL COST I placed an order totalling just over £400! Never received any confirmation from them, so had to chase them, and was told they would confirm the payment with there finance department. I contacted them yesterday, and they advised my payment had cleared, and my order would be sent out, and I would receive it today. I then get an email this morning, stating my order has been stopped as it didn't pass there security checks, and that they would refund. (Going by previous reviews, that will most likely not arrive) Customer service is appauling! No answer to phone calls, no live chat at all today, very brief responses to emails, if your lucky to get a response at all! Avoid Avoid Avoid
Helpful Report
Posted 6 years ago
Hi The reason why your order was cancelled because you have used a fraudulent card details for payment. This order have been cancelled further more you have attempted you use another fraudulent card on 11 November on our Website and on 3th November you made payment via PayPal which was reserved by paypal as fraudulent transaction.
Posted 6 years ago
fonegiant is rated 4.3 based on 786 reviews