“Came up as blocked site on my broadband buddy under Malware, Spyware and Phishing. Contacted them , and said I needed to do the course that day, and can they find out if it's safe or not. Didn't get a call back, so paid for another course from a different website. Only to find out it's the same training provider. As it didn't come up as blocked through that site I proceeded to do the course, only then it wouldn't add the course. I took a day off work , am self employed, so I have lost a day's income . Attitude of this company very poor initially, they have refunded the courses but only as I sent a breach of contract letter. I have received an inappropriate spam email, they laughed when I spoke about it. Very unprofessional all round.”
“I found it frustrating at first if I got a question wrong and had to go backwards. Once I got the hang of it, I thought it was a very informative course and learnt a lot. I liked the fact I could print off my certificate right away.”
“From the first phone call right through to completion, your staff were first rate. On hand to answer queries and help me to login,your staff were professional and patient. The course graphics and ease of use were great and I thoroughly enjoyed my first piece of online training in years !”
“I contacted the support centre with my query regarding downloading certificates. I received a response back within 30 minutes of my query. Jack was fantastic in responding to my problem and had it resolved.”
